Customer reviews of Smok-it

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 511 published reviews
5 2 793 80% 4 383 11% 3 150 4% 2 73 2% 1 112 3%

Summary of reviews

Smok-it consistently delivers well-packaged orders with fast and reliable shipping, and customers highlight careful packing, quick delivery, and products arriving as described. The store also shines in product range and value, with many noting a wide selection, clear pricing, and good overall quality across multiple orders. Customer service is repeatedly praised for helpful, informed assistance, friendly staff, and a smooth ordering experience, contributing to ongoing loyalty and repeat purchases. Overall, shoppers report dependable, efficient service, steady reliability, and positive experiences across years of ordering.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2017
All right!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2017
very good I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2017
Fast delivery, as ordered.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2017
I ordered a 50ml e-liquid which was unfortunately out of stock. I waited for Smok-it to stock up for a little over a week, but the e-liquid didn't arrive (nor did I find it in other stores). I therefore contacted them to take another reference (4 bottles of 10ml costing more than the product originally ordered), Smok-it agreed and upon receipt of the order I had an additional bottle resembling the e-liquid I wanted. That's good business and worth a 5* Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2017
Super site, lots of choice and thank you for your personal choice and your phone call (which I was unable to answer as I was at work). EXTRA service!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2017
I am glad to have discovered this site. I'm thinking of recommending it soon.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2017
Perfect! I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2017
Easy-to-navigate, welcoming site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2017
Very good site, easy to find what you're looking for, product delivered quickly and without fuss.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2017
Very professional seller, fast and careful shipping. I highly recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2017
Order received quickly, pay by PayPal no worries. I recommend this site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2017
Super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2017
Very good, I recommend!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/11/2017
Intuitive and clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2017
Very very very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2017
Fast and cheap!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2017
super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2017
very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2017
Fast, careful shipping, the krema in the parcel is a bit kitsch...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/11/2017
Order received late
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/10/2017
Bof sava
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/11/2017
Very slow shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2017
PERFECT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2017
Serious fast
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/10/2017
Order received 10 days after ordering.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2017
Very good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/10/2017
Very little explanation of payment conditions. No e-mail to explain the longer wait when paying by check.
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Response from Smok-it
Hello, it may not be explained on the site that the processing time is longer for a payment by check, but it is normal that we take precautions following the cashing of a check on a distance selling and especially respect the 14-day withdrawal period.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2017
Fast, clear and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2017
Serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2017
Fast delivery! Very good, impeccable service, careful and attentive. I recommend you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2017
fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2017
Very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/10/2017
Good products . Shame for the delay of reception not honoured. Products ordered on the 12th received on the 20th.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2017
Fast and accurate delivery. Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2017
fast service good packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2017
very good communication
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2017
Super site bcp de goûts jamais de rupture
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2017
nothing to say perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2017
Nickel
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