Customer reviews of Smok-it

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 508 published reviews
5 2 791 80% 4 383 11% 3 149 4% 2 73 2% 1 112 3%

Summary of reviews

Smok-it consistently delivers well-packaged orders with fast and reliable shipping, and customers highlight careful packing, quick delivery, and products arriving as described. The store also shines in product range and value, with many noting a wide selection, clear pricing, and good overall quality across multiple orders. Customer service is repeatedly praised for helpful, informed assistance, friendly staff, and a smooth ordering experience, contributing to ongoing loyalty and repeat purchases. Overall, shoppers report dependable, efficient service, steady reliability, and positive experiences across years of ordering.

Reviews 2, 3 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/05/2015
Error on the address given to the carrier, the parcel was addressed to Chenay instead of Chey, fortunately the letter carriers know us in the small towns.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2015
Impeccable site
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2015
fast and free delivery. Nothing negative to say.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2015
Perfect as usual. Thank you very much
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/05/2015
Lousy customer service because they don't answer the phone. Mixed up about a delivery I should have received today.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/05/2015
-positive: interesting loyalty points .<br /> -negative:<br /> .too many stock-outs .<br /> .telephone contact now impossible .<br /> <br /> <br /> it seems that the quality of the site is deteriorating .
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2015
The person at the "Motte-Picquet" sales outlet was very kind and helpful.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/04/2015
Product nikel on cons zero delivery it took 1 week to receive 4 bottles colissimo € 5, 90. A max letter would have been enough, it's a shame about the delivery, I'm disappointed.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/04/2015
The delivery time is excessive and does not correspond to what you promise.<br /> I still have not received the order of April 8, 2015.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2015
short
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2015
order conformed and delivered quickly
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2015
fast delivery, as expected and discount applied: perfect :)
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2015
quality products .<br /> fast and courteous telephone contact .<br /> ultra-fast shipping .<br /> interesting loyalty vouchers .<br /> long life to you .
Translated reviews
We use cookies for audience measurement and improving user experience.