Customer reviews of Smok-it

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 483 published reviews
5 2 771 80% 4 382 11% 3 148 4% 2 71 2% 1 111 3%

Summary of reviews

Packages arrive on time, showcasing the store's commitment to timely delivery. Customers highlight the fast and impeccable service, noting that products are always in accordance with their orders. The delivery is consistently described as quick and well-packaged, which enhances the overall experience. The reliability of the site is emphasized, with many stating they have ordered for years without encountering any issues, appreciating the wide selection and user-friendly navigation.

Reviews 2, 4 and 5 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/10/2015
Postage and handling far too high.<br /> Promotions too fast, and when you really need to order, nothing...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/10/2015
Very satisfactory first order.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 12/10/2015
I find that shipments are more artisanal than professional and I am very disappointed that many e liquids are sent with short or even very short expiration dates.<br /> In summary, my feeling is: lack of seriousness.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/10/2015
super
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/10/2015
More than 2 years as a smok it customer and always satisfied, top price, availability and delivery times.<br /> I wish you all the best.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/10/2015
Satisfied
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/10/2015
satisfied
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/10/2015
satisfied
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/10/2015
never had to deal with customer service, so 5 stars:)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/10/2015
Correct delivery. Call from Smok-it to tell me that some products were missing so I could replace them, really great. What's more, the charger I ordered went perfectly with the battery I ordered. No complaints.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/09/2015
order conformed, at a good price and quickly dispatched: perfect
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/09/2015
WELL
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/09/2015
Order and delivery arrived safely
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/09/2015
Impeccable
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/09/2015
No complaints
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/09/2015
Listening to the customer <br /> Express orders and excellent customer service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/09/2015
tjrs parfais rien a redire rapide fiable serviable je recommande fortement smok it
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/09/2015
Fast delivery, satisfactory product, no worries
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/09/2015
I can't evaluate 2 orders I placed, one of which was 3 weeks ago and still hasn't been sent<br /> no message left <br /> no reply to email or tel.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/09/2015
CLEAR
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 10/09/2015
I can't say that I'm satisfied with your commitment <br /> I must say that at the price of delivery (4.90) you took 7 days to fulfil your commitments, it's easier to place an order than to receive it<br /> Best regards
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/09/2015
very satisfied, because you took the trouble to call me to adjust my order of e-liquid<br /> thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/09/2015
Very good. Thank you
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 02/09/2015
liquid leaking into the pouch
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 15/08/2015
Hello, I'm not satisfied with the merchandise, it doesn't work. I've sent you an e-mail but no reply, although I've always been satisfied.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/08/2015
Everything went very well, very fast delivery. Perfect for me.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/08/2015
Quality product and fast delivery. TB.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/08/2015
Another order where we are completely satisfied fast customer service super attent just my meche qu are out of stock but was notified by phone thank you also for the sample I highly recommend smok it
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/08/2015
Delivered in 24h... nothing to complain about, very good products.<br /> I recommend this site.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/08/2015
Good, but too many products unavailable for several months.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 29/07/2015
Customer service does not reply to emails about our orders. Colissimo paid but no tracking number
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/07/2015
Very fast delivery and product as described.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/07/2015
We hope you will follow this product ....
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/07/2015
Hello, Yes, very satisfied with the service <br /> However, I would like to inform you that I was a customer at the store located rue lafayette Paris 9<br /> And that the staff never warned me that the store was closing its doors permanently, having purchased and deposited an electronic cigarette for repair, I am still not in possession of it. <br /> Thank you for telling me the procedure to follow to recover it.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/07/2015
CLEAR
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/07/2015
Mega super happy received my order quickly and as a bonus got a very nice gift thank you smok it I highly recommend SMOK IT they are super and listen to their customers
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/07/2015
Very fast delivery and very well packaged product.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/07/2015
Totally satisfied
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/06/2015
Very serious site. Fast and accurate shipping. Thank you
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/06/2015
Attractive selection and prices. Fast delivery and parcels in good condition. Loyalty points accumulated with each order.
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