Customer reviews of Smok-it

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 483 published reviews
5 2 771 80% 4 382 11% 3 148 4% 2 71 2% 1 111 3%

Summary of reviews

Packages arrive on time, showcasing the store's commitment to timely delivery. Customers highlight the fast and impeccable service, noting that products are always in accordance with their orders. The delivery is consistently described as quick and well-packaged, which enhances the overall experience. The reliability of the site is emphasized, with many stating they have ordered for years without encountering any issues, appreciating the wide selection and user-friendly navigation.

Reviews 2 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/10/2016
Well, lots of liquids and plenty of reductions.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/10/2016
Sometimes faster delivery, but otherwise RAS.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/09/2016
Clear, well-designed site. Good selection.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/08/2016
well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/06/2016
Paris team ready to listen when computer bugs occur
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 16/06/2016
Very disappointed for this order of e-liquids because when opening the box delivered, it was all soaked with liquid because a glass bottle of 30 ml (tik tak juice) had emptied during transport ... result 1 bottle lost and all the others quite greasy and sticky!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/04/2016
Very serious, delivered on time. Very good product this Dark Passenger not to mention the aroma licorice Black Jack d'la bonbe.Bonne vape
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/05/2016
very well done
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/04/2016
very well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/04/2016
Fast delivery, competitive prices thanks to discounts
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/04/2016
Good..a little hiccup that delayed the shipment of my order by a day but if not good service and quite responsive.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/03/2016
all is ok
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/02/2016
fast delivery, no need to go to the post office
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/01/2016
no comment
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/12/2015
very well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/12/2015
Fast and efficient
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/12/2015
problem with the goods delivered, quickly resolved with a new shipment
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/12/2015
Delivery fairly fast and merchandise very good. I still have to test the products.<br /> The friendliness of the staff is very good, but the layout and the product overview on the site still need to be improved, in this case the stock update and its renewal.<br /> I still recommend this site.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/11/2015
speed of delivery, and very good action/reaction by the seller when faced with a faulty battery, I recommend, of course.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/11/2015
No problems encountered. All ok.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/10/2015
Good quality product <br /> Fast delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/10/2015
I have always been satisfied with smok it but this order I was disappointed not to receive my product as it should be it was very long compared to usual and mm not a small gift of apology for this inconvenience.......
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/10/2015
package opened in transit?
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/10/2015
Postage and handling far too high.<br /> Promotions too fast, and when you really need to order, nothing...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/10/2015
Very satisfactory first order.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 12/10/2015
I find that shipments are more artisanal than professional and I am very disappointed that many e liquids are sent with short or even very short expiration dates.<br /> In summary, my feeling is: lack of seriousness.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/10/2015
Satisfied
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/09/2015
WELL
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/09/2015
Order and delivery arrived safely
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/09/2015
No complaints
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/09/2015
Fast delivery, satisfactory product, no worries
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/09/2015
I can't evaluate 2 orders I placed, one of which was 3 weeks ago and still hasn't been sent<br /> no message left <br /> no reply to email or tel.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 10/09/2015
I can't say that I'm satisfied with your commitment <br /> I must say that at the price of delivery (4.90) you took 7 days to fulfil your commitments, it's easier to place an order than to receive it<br /> Best regards
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 02/09/2015
liquid leaking into the pouch
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 15/08/2015
Hello, I'm not satisfied with the merchandise, it doesn't work. I've sent you an e-mail but no reply, although I've always been satisfied.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/08/2015
Good, but too many products unavailable for several months.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 29/07/2015
Customer service does not reply to emails about our orders. Colissimo paid but no tracking number
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/07/2015
CLEAR
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/07/2015
Very fast delivery and very well packaged product.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/06/2015
Attractive selection and prices. Fast delivery and parcels in good condition. Loyalty points accumulated with each order.
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