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Rating: 4 out of 5
CLEAR
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Customer reviews of Smok-it
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 3 508 published reviews
Summary of reviews
Smok-it consistently delivers well-packaged orders with fast and reliable shipping, and customers highlight careful packing, quick delivery, and products arriving as described. The store also shines in product range and value, with many noting a wide selection, clear pricing, and good overall quality across multiple orders. Customer service is repeatedly praised for helpful, informed assistance, friendly staff, and a smooth ordering experience, contributing to ongoing loyalty and repeat purchases. Overall, shoppers report dependable, efficient service, steady reliability, and positive experiences across years of ordering.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Very fast delivery and very well packaged product.
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A
Rating: 4 out of 5
Attractive selection and prices. Fast delivery and parcels in good condition. Loyalty points accumulated with each order.
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Rating: 4 out of 5
Delivery was very fast and the products were exactly as ordered. The only problem was the way the vials were packaged. The order of 10 vials was placed in a box in 2 rows of 5. As a result, the envelope was too thick to fit in the letterbox and I had to collect my parcel from the post office. In 2 separate boxes of 5 it would have fit.
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Rating: 2 out of 5
Product in stock on the site but not in store.
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Rating: 4 out of 5
Delivery a little long but not abnormal due to public holidays. Product conforms
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Rating: 2 out of 5
Error on the address given to the carrier, the parcel was addressed to Chenay instead of Chey, fortunately the letter carriers know us in the small towns.
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Rating: 4 out of 5
until this last order everything was perfect but my last delivery took 2 weeks<br /> I was sent an item different from the order<br /> but customer service reacted quickly and well to my remarks<br /> I will continue to use smok it because no one is safe from a mistake
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A
Rating: 4 out of 5
satisfied as usual thanks smok it
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Rating: 4 out of 5
short
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Rating: 4 out of 5
Nothing to say Everything is good.
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Rating: 2 out of 5
Lousy customer service because they don't answer the phone. Mixed up about a delivery I should have received today.
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Rating: 4 out of 5
After a small error in my order, customer service was very responsive. I appreciate it<br /> Good products.
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Rating: 2 out of 5
Product nikel on cons zero delivery it took 1 week to receive 4 bottles colissimo € 5, 90. A max letter would have been enough, it's a shame about the delivery, I'm disappointed.
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Rating: 4 out of 5
Choice, very attractive price. Correct packaging. On-time delivery. <br /> Quality, diversity and ease of use. <br /> <br /> I recommend these products and have full confidence in them.
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Rating: 4 out of 5
these mini cigarettes are great
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