Customer reviews of Smok-it

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Acheteur vérifié

Rating: 4 out of 5

Published on 26/06/2019 à 16h00 following a purchase from 09/06/2019

Good site small error when I ordered but rectified within a week after returning the items not ordered.

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Acheteur vérifié

Rating: 4 out of 5

Published on 20/06/2019 à 18h36 following a purchase from 16/06/2019

Well 1st order, a little trouble to track the package indicating it is at the post office when it was in my box. If not thank you for the gifts. Will recommend.

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Acheteur vérifié

Rating: 4 out of 5

Published on 14/06/2019 à 14h08 following a purchase from 09/06/2019

I received my order, too bad it was missing an eliquid because out of stock while on the site it was in stock I should receive a credit. Hence my 4 stars instead of 5.

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Acheteur vérifié

Rating: 4 out of 5

Published on 13/06/2019 à 16h45 following a purchase from 13/06/2019

the preparers must be color-blind in black and white, otherwise everything is fine and received on time.

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Acheteur vérifié

Rating: 4 out of 5

Published on 09/06/2019 à 18h57 following a purchase from 09/06/2019

Simple, secure ordering

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Acheteur vérifié

Rating: 4 out of 5

Published on 07/06/2019 à 13h31 following a purchase from 07/06/2019

Very good, almost too much choice

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Acheteur vérifié

Rating: 4 out of 5

Published on 20/05/2019 à 15h07 following a purchase from 15/05/2019

Fast delivery.

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Acheteur vérifié

Rating: 4 out of 5

Published on 20/05/2019 à 14h37 following a purchase from 15/05/2019

Trustworthy site I'll definitely be back

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Acheteur vérifié

Rating: 2 out of 5

Published on 06/05/2019 à 14h31 following a purchase from 29/04/2019

I received the order today but 3 of 4 falcons spilled about 1/4 of its contents on the trip... the package smelled very good on delivery... too bad! Everything was soaked!

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Response from Smok-it Published on 06/05/2019

Hello, we've taken note of your feedback. Our bottles are inspected before any order is dispatched, precisely to make sure they're not leaking. However, as soon as we hand them over to the carrier, we don't check the handling of the package, because if the package falls or is thrown around, as can unfortunately happen, the bottles' seal may be less effective.

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Acheteur vérifié

Rating: 4 out of 5

Published on 23/04/2019 à 09h46 following a purchase from 15/04/2019

Fast delivery but packaging a little light and damaged on receipt.

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Acheteur vérifié

Rating: 4 out of 5

Published on 15/04/2019 à 12h17 following a purchase from 10/04/2019

very well thank you !!!! very fast shipping!

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Acheteur vérifié

Rating: 4 out of 5

Published on 05/04/2019 à 17h47 following a purchase from 01/04/2019

Prices are higher than elsewhere, but they have items that are almost impossible to find on other sites. Shipping was not too fast, but delivery times are acceptable. Very nice and useful gift added to the package.

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Acheteur vérifié

Rating: 4 out of 5

Published on 01/04/2019 à 13h38 following a purchase from 27/03/2019

A little disappointed the bottles were not well closed liquid a little lost in the package I trust you for future orders with more rigor on the packaging thank you in advance

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Acheteur vérifié

Rating: 4 out of 5

Published on 13/03/2019 à 15h46 following a purchase from 03/03/2019

Everything is perfect!

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Acheteur vérifié

Rating: 4 out of 5

Published on 11/03/2019 à 11h07 following a purchase from 05/03/2019

R.A.S

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Acheteur vérifié

Rating: 4 out of 5

Published on 07/03/2019 à 12h59 following a purchase from 03/03/2019

Reliable

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Acheteur vérifié

Rating: 2 out of 5

Published on 17/02/2019 à 17h27 following a purchase from 02/02/2019

I did not receive a duplicate item. Instead, I received similar items with different characteristics and colors, without a word of explanation or any attempt to contact the seller beforehand about an out-of-stock situation, for example.

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Response from Smok-it Published on 19/02/2019

Hello, we have contacted you by phone following your message, we do not understand what happened to your order, we can be reached at 0142728156. The products are all in stock in the colors you requested, thank you for your feedback. Thank you for your feedback.

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Acheteur vérifié

Rating: 4 out of 5

Published on 15/02/2019 à 17h04 following a purchase from 04/02/2019

Fast delivery, a little gift that's always a pleasure.

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Acheteur vérifié

Rating: 4 out of 5

Published on 06/02/2019 à 08h36 following a purchase from 25/01/2019

good site

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Acheteur vérifié

Rating: 4 out of 5

Published on 01/02/2019 à 14h35 following a purchase from 27/01/2019

Very satisfied with the service I found items that I couldn't find elsewhere. Fast delivery and conforms to the order. I will certainly recommend this site.

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Acheteur vérifié

Rating: 4 out of 5

Published on 27/01/2019 à 13h15 following a purchase from 24/01/2019

Fast, on-time delivery

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Acheteur vérifié

Rating: 4 out of 5

Published on 20/01/2019 à 10h31 following a purchase from 23/12/2018

Correct price and fast delivery.

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Acheteur vérifié

Rating: 2 out of 5

Published on 10/01/2019 à 16h39 following a purchase from 03/01/2019

Average...The parcel number doesn't work so we can't track it...And several bottles leaked in the envelope...Result two bottles half empty and product everywhere...!!

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Response from Smok-it Published on 10/01/2019

Hello, we're sorry for your inconvenience, please send us a photo of the state of your delivery with the vials in question on our box [email protected] in order to notify our supplier and on the next order we'll send you one more, this happens very rarely with this type of vial and unfortunately we can't check the vials one by one.

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Acheteur vérifié

Rating: 4 out of 5

Published on 13/12/2018 à 13h12 following a purchase from 07/12/2018

Claire rapide

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Acheteur vérifié

Rating: 4 out of 5

Published on 08/12/2018 à 16h12 following a purchase from 03/12/2018

Offers a quality selection, but lacks some interesting products.

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Acheteur vérifié

Rating: 4 out of 5

Published on 29/11/2018 à 14h09 following a purchase from 25/11/2018

Fine

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Acheteur vérifié

Rating: 4 out of 5

Published on 10/11/2018 à 12h55 following a purchase from 07/11/2018

All right!

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Acheteur vérifié

Rating: 2 out of 5

Published on 21/10/2018 à 14h54 following a purchase from 11/10/2018

I ordered 6 liquids at 3mg and received 5 at 3mg and 1 at 6mg. Shipping a little long

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Acheteur vérifié

Rating: 2 out of 5

Published on 14/10/2018 à 14h06 following a purchase from 08/10/2018

Normal

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Acheteur vérifié

Rating: 4 out of 5

Published on 09/10/2018 à 08h12 following a purchase from 02/10/2018

Compliant product

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Acheteur vérifié

Rating: 4 out of 5

Published on 02/10/2018 à 14h21 following a purchase from 26/09/2018

Product delivered in accordance with order, slight delay in delivery tracking, but the team was responsive and therefore satisfied overall. To be repeated!

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Acheteur vérifié

Rating: 4 out of 5

Published on 02/10/2018 à 09h00 following a purchase from 25/09/2018

well

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Acheteur vérifié

Rating: 4 out of 5

Published on 15/09/2018 à 23h34 following a purchase from 05/09/2018

Very useful and wide choice

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Acheteur vérifié

Rating: 4 out of 5

Published on 17/08/2018 à 13h02 following a purchase from 12/08/2018

Easy-to-use site.

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Acheteur vérifié

Rating: 4 out of 5

Published on 13/08/2018 à 20h12 following a purchase from 02/08/2018

I could have put 5 stars if it was more clearly indicated and reminded that if I took for 60€ my shipping was free.

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Acheteur vérifié

Rating: 4 out of 5

Published on 22/07/2018 à 14h53 following a purchase from 12/07/2018

SUPER PURCHASE, delivery in accordance with the purchase. Instructions in English and Chinese and little explanation on assembly and use. Too bad, adding a French instruction manual would not be a luxury thank you you tube.

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Acheteur vérifié

Rating: 4 out of 5

Published on 21/07/2018 à 14h06 following a purchase from 17/07/2018

Fast processing and shipping despite 7-day delivery by colissimo relais pick-up....

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Acheteur vérifié

Rating: 4 out of 5

Published on 20/07/2018 à 13h01 following a purchase from 13/07/2018

Nothing to say

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Acheteur vérifié

Rating: 4 out of 5

Published on 02/07/2018 à 23h08 following a purchase from 26/06/2018

I have no opinion

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Acheteur vérifié

Rating: 4 out of 5

Published on 02/07/2018 à 13h23 following a purchase from 28/06/2018

Perfect

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