Customer reviews of Smok-it

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 511 published reviews
5 2 793 80% 4 383 11% 3 150 4% 2 73 2% 1 112 3%

Summary of reviews

Smok-it consistently delivers well-packaged orders with fast and reliable shipping, and customers highlight careful packing, quick delivery, and products arriving as described. The store also shines in product range and value, with many noting a wide selection, clear pricing, and good overall quality across multiple orders. Customer service is repeatedly praised for helpful, informed assistance, friendly staff, and a smooth ordering experience, contributing to ongoing loyalty and repeat purchases. Overall, shoppers report dependable, efficient service, steady reliability, and positive experiences across years of ordering.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2022
order conforms to delivery deadlines
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2022
Fast delivery never had a problem
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/11/2022
I haven't received anything yet Thank you for not harassing me (2 shipments from you) when the products haven't arrived.
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Response from Smok-it
Your shipment tracking shows an address problem, the message is: The address indicated on your shipment is incomplete or incorrect. We are in the process of correcting it to enable delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2022
Delivery in accordance with my order. However, there was a small problem with delivery: 7 days between my order and delivery...that's a bit long.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2022
perfectly received and identical to the order placed (except for 1 product that was not similar to Brody the black)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2022
Order received very quickly and very efficient e-mail exchanges. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2022
Satisfied and contact for quick info
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2022
As usual, very fast delivery Unfortunately the penultimate order: American blend "without nicotine ". Did I make a mistake when ordering?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2022
Goede communicatie ook naar het buitenland toe !!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2022
on time bravo
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2022
Order received on time and exactly as I expected, thank you very much.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2022
Fast service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2022
Formidable! the best
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2022
Top service, super fast and very attractive price. Highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2022
Top
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2022
Super, top salesman, restocking very soon
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2022
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2022
Perfect as usual, delivery within 48 hours.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2022
Order well received , Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2022
Very good service as usual.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2022
impeccable, trouble-free service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2022
fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2022
Fast and careful delivery, and the prices are more than fair. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2022
Good site I'm glad
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2022
On-time delivery, free 10ml vial, attractive packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2022
Very good and I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2022
I am very satisfied with the speed of delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2022
excellent service, called me in the UK to offer an alternative when an item was not available, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2022
Fast and compliant
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/09/2022
Incomplete order and long delivery time contrary to what is guaranteed on the site
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Response from Smok-it
Your order has been completed and we apologize for this oversight. Indeed, on the site we provide information on delivery times, but this is not guaranteed. Delivery can be made in 24 hours or 5 working days.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/09/2022
Until now my orders were delivered in 3 days, today 7 days and I still haven't received anything! I'm going to change the site for my orders.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2022
excellent service as always, fast delivery and the website is easy to find what I'm looking for.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2022
Almost 1 year of loyalty and still a pleasure to order, efficient after-sales service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2022
good service from Smokit, fast delivery in the UK, would highly recommend this company. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2022
RAS As usual. speed, well-packaged product that met my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2022
Delighted!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2022
Fast shipping, disposable cbd Le chanvrier suisse lemon with good taste. I've ordered several times and never been disappointed.
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