Customer reviews of Smok-it

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 483 published reviews
5 2 771 80% 4 382 11% 3 148 4% 2 71 2% 1 111 3%

Summary of reviews

Packages arrive on time, showcasing the store's commitment to timely delivery. Customers highlight the fast and impeccable service, noting that products are always in accordance with their orders. The delivery is consistently described as quick and well-packaged, which enhances the overall experience. The reliability of the site is emphasized, with many stating they have ordered for years without encountering any issues, appreciating the wide selection and user-friendly navigation.

Reviews 2 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/12/2017
Delivered in 3 days
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/12/2017
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/12/2017
order placed friday evening, parcel received monday morning. well packaged everything perfect.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/12/2017
Nothing to complain about, except that the color of the bottles has changed, but not the Muffin flavor, which is still as crunchy as ever.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 04/12/2017
Delivery time far too long. I had a problem with my product, the person on the phone was no help.
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Response from Smok-it
Hello, unfortunately we do not control the delivery made by the post office, in period of December the deadlines are lengthened considering the strong demand, concerning your call for an explanation on your product we are sorry that this one could not be of any help to you, however you can contact us via the mail box [email protected] if your problem persists.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/12/2017
FAST WITH CHOICE
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/11/2017
Great ;) and very good reactivity in case of breakage.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2017
fast shipping very good device i am not disappointed very satisfied i recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/12/2017
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/11/2017
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/11/2017
impeccable
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/11/2017
FAST AND EFFICIENT
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/11/2017
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/11/2017
Trustworthy site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/11/2017
Fast and efficient
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/11/2017
All right!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/11/2017
very good I recommend.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/11/2017
Fast delivery, as ordered.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/11/2017
I ordered a 50ml e-liquid which was unfortunately out of stock. I waited for Smok-it to stock up for a little over a week, but the e-liquid didn't arrive (nor did I find it in other stores). I therefore contacted them to take another reference (4 bottles of 10ml costing more than the product originally ordered), Smok-it agreed and upon receipt of the order I had an additional bottle resembling the e-liquid I wanted. That's good business and worth a 5* Thank you!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/11/2017
Super site, lots of choice and thank you for your personal choice and your phone call (which I was unable to answer as I was at work). EXTRA service!!!!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/11/2017
I am glad to have discovered this site. I'm thinking of recommending it soon.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/11/2017
Perfect! I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/11/2017
Easy-to-navigate, welcoming site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/11/2017
Very good site, easy to find what you're looking for, product delivered quickly and without fuss.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/11/2017
Very professional seller, fast and careful shipping. I highly recommend this site.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/11/2017
Order received quickly, pay by PayPal no worries. I recommend this site!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/11/2017
Super
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/11/2017
Very good, I recommend!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/11/2017
Very very very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/11/2017
Fast and cheap!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/11/2017
super
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/11/2017
very well
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/11/2017
Fast, careful shipping, the krema in the parcel is a bit kitsch...
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 02/11/2017
Very slow shipping
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/11/2017
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/10/2017
PERFECT
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/10/2017
Serious fast
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 17/10/2017
Order received 10 days after ordering.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/10/2017
Very good
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 08/10/2017
Very little explanation of payment conditions. No e-mail to explain the longer wait when paying by check.
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Response from Smok-it
Hello, it may not be explained on the site that the processing time is longer for a payment by check, but it is normal that we take precautions following the cashing of a check on a distance selling and especially respect the 14-day withdrawal period.
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