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Rating: 3 out of 5
Order received late
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Customer reviews of Smok-it
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 3 483 published reviews
Summary of reviews
Packages arrive on time, showcasing the store's commitment to timely delivery. Customers highlight the fast and impeccable service, noting that products are always in accordance with their orders. The delivery is consistently described as quick and well-packaged, which enhances the overall experience. The reliability of the site is emphasized, with many stating they have ordered for years without encountering any issues, appreciating the wide selection and user-friendly navigation.
3 star reviews
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Rating: 3 out of 5
Bof sava
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Rating: 3 out of 5
Good products . Shame for the delay of reception not honoured. Products ordered on the 12th received on the 20th.
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Rating: 3 out of 5
Not too bad, but some errors on the site and some liquid vials not filled!
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Rating: 3 out of 5
The speed with which the order is dispatched leaves much to be desired.
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Rating: 3 out of 5
Rather long shipping time but I like the product arrives anyway
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Rating: 3 out of 5
Fine
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Rating: 3 out of 5
Received after 4/5 days, electronic cigarette not working and no response from customer service...
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Rating: 3 out of 5
Delivery time is average
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Rating: 3 out of 5
Not very well the electronic cigarette leaks.
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Response from Smok-it
To date, we have not encountered any problems with this product. If you have screwed in the resistor correctly, please contact our team at [email protected].
A
Rating: 3 out of 5
Potable
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Rating: 3 out of 5
Only snag! I waited a week for the product to arrive instead of the 3 days advertised on the site.
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Rating: 3 out of 5
Poor stock management - one of the products is available online but not in store - replacement product offered (which is a plus). If you want to order a specific product - it is better to call the store to confirm availability, or go to the store yourself.
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Rating: 3 out of 5
Despite the goodwill of the manager I am not satisfied with the management of my orders . no or little stock Information ok pleasant contact .
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Rating: 3 out of 5
for my part not well enough explained on product details
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Rating: 3 out of 5
Super efficient delivery. Unfortunately the price is higher than in the stores where I go. The aim being to save money by stopping smoking, it is not profitable in my case. The display of prices excluding VAT is phishing. Otherwise, once again, an effective site.
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Rating: 3 out of 5
the site should have told me that I needed the clearomizer, so I'm obliged to recommend the product for my order to be complete, whereas for the battery it told me so.
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Rating: 3 out of 5
delivery too long.
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Rating: 3 out of 5
Fast and accurate delivery. Nevertheless, the quality of some products (eliquid) are very poor while others are perfect ...
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Rating: 3 out of 5
Too bad you don't follow up more on the products for your customers<br /> Obliges to go elsewhere
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Rating: 3 out of 5
I have repeatedly sent you unanswered emails about the fact that there have been no more 5mg or 9mg blond tobacco cartomizers for at least six months now. <br /> I find it very distressing not to reply to these customers<br /> <br /> Sincerely
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Rating: 3 out of 5
correct
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Rating: 3 out of 5
I received my e-liquids on 25/09 and half of the products have an expiry date of 10/2015. I find this totally unacceptable. I've been ordering from this site for over a year now, but I don't think I'll be recommending it for a long time.
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Rating: 3 out of 5
I called for reasons of quantities delivered..30 ordered...... 13 delivered<br /> no answer.....<br /> no stock for disposables<br /> some disposables don't work<br /> since 2 years not too much problem<br /> correct product<br /> jean paul fenayon
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Rating: 3 out of 5
The cigarette doesn't work. Although I followed the instructions step by step
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Rating: 3 out of 5
A slightly mixed review, as I received a bottle of Eliquid that leaked in its packaging, perhaps during transport...
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Rating: 3 out of 5
-positive: interesting loyalty points .<br /> -negative:<br /> .too many stock-outs .<br /> .telephone contact now impossible .<br /> <br /> <br /> it seems that the quality of the site is deteriorating .
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Rating: 3 out of 5
The delivery time is excessive and does not correspond to what you promise.<br /> I still have not received the order of April 8, 2015.
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