Customer reviews of Smok-it

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 511 published reviews
5 2 793 80% 4 383 11% 3 150 4% 2 73 2% 1 112 3%

Summary of reviews

Smok-it consistently delivers well-packaged orders with fast and reliable shipping, and customers highlight careful packing, quick delivery, and products arriving as described. The store also shines in product range and value, with many noting a wide selection, clear pricing, and good overall quality across multiple orders. Customer service is repeatedly praised for helpful, informed assistance, friendly staff, and a smooth ordering experience, contributing to ongoing loyalty and repeat purchases. Overall, shoppers report dependable, efficient service, steady reliability, and positive experiences across years of ordering.

Reviews 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2020
fast and complete!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2020
Perfect! Fast and neat
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2020
Fast even in times of confinement. Thank you very much.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2020
Received quickly and without leaks
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2020
no problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2020
Nothing to say thank you again for the quick dispatch of the order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2020
Everything went according to plan
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2020
Perfect, I recommend, very fast delivery +++++
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2020
perfect, order arrived quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2020
Fast delivery despite the circumstances,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2020
As requested
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2020
Perfect material
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2020
Very clear site navigation.
Satisfied with products received.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2020
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2020
Serious site and very responsive customer service! Thank you Smoke-it!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2020
As ordered and received very quickly!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2020
delivery received promptly thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2020
Top-notch store
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2020
Top store. Very responsive to emails and phone calls. The choice is there and much cheaper than in some stores. Fast delivery, even during this period of confinement when everything is slow.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2020
Satisfied with order tracking
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2020
very good, suitable packaging, site to be recommended
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2020
very good perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2020
Perfect, I was even contacted by phone to see if it was possible to send me another color of item, as the one ordered was no longer available...!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2020
Very wide choice of products at interesting prices - you've won a customer!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2020
Clear information and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2020
Practical and responsive site. top
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2020
Product easily found on the website
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2020
Top customer service, quick response even on weekends.
Order shipped quickly. It took a long time to arrive but they are not responsible.
Overall, I'm very satisfied! I recommend them!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2020
Very good, it's a pity that the postal services aren't more inspired by your responsiveness.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2020
Good store with honest prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2020
As usual very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2020
Nothing to complain about. Order delivered as expected and if there is any problem we are notified by phone Thank you to the entire team smok-it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2020
Excellent and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2020
As usual fast shipping quality products unbeatable prices. I'm very satisfied and highly recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2020
Nikel
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2020
Very good product. Only delivery a little long because of the coronavirus but it is forgivable, because I sent an email to mention this problem and I was answered very quickly. The box which contained the tastes and my material was totally adapted so no waste for the planet.
5 stars well deserved.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2020
A little disappointed with the "perfume". I had ordered the same as before (transparent color) and the one I received is "orange" and I don't like the taste.... Otherwise, arrived quickly and very well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2020
perfect customer service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2020
All is ok
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/03/2020
Well frankly the choice of products is top notch. After ordering it took a long time but the store is absolutely not to blame. Very happy with my purchases I think I will become loyal to this store in relation to the choice it offers. Thank you smok it.
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