Customer reviews of Smok-it

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 483 published reviews
5 2 771 80% 4 382 11% 3 148 4% 2 71 2% 1 111 3%

Summary of reviews

Packages arrive on time, showcasing the store's commitment to timely delivery. Customers highlight the fast and impeccable service, noting that products are always in accordance with their orders. The delivery is consistently described as quick and well-packaged, which enhances the overall experience. The reliability of the site is emphasized, with many stating they have ordered for years without encountering any issues, appreciating the wide selection and user-friendly navigation.

Reviews 4 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/12/2015
Very fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/12/2015
Very satisfied as usual. Delivery time respected. Quality products. Very fair price and loyalty program.<br /> Top notch ;-)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/12/2015
delivery and products always top-notch.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/12/2015
Perfect
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/12/2015
problem with the goods delivered, quickly resolved with a new shipment
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/12/2015
super mega satisfied as always
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/12/2015
Delivery fairly fast and merchandise very good. I still have to test the products.<br /> The friendliness of the staff is very good, but the layout and the product overview on the site still need to be improved, in this case the stock update and its renewal.<br /> I still recommend this site.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/11/2015
speed of delivery, and very good action/reaction by the seller when faced with a faulty battery, I recommend, of course.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/11/2015
very satisfied with the order no worries about delays product conforms to what we expected thank you smok it france for your rapidity your loyal customer
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/11/2015
No problems encountered. All ok.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/11/2015
Order processed quickly, well packaged, well received
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/11/2015
Very satisfied delivery on time and good after-sales service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/10/2015
Always top-notch, even overseas deliveries are guaranteed without a hitch.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/10/2015
Good quality product <br /> Fast delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/10/2015
I have always been satisfied with smok it but this order I was disappointed not to receive my product as it should be it was very long compared to usual and mm not a small gift of apology for this inconvenience.......
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/10/2015
package opened in transit?
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/10/2015
Good product. Good quality. Fast delivery. Good product. Good quality. Fast delivery. Very fair price. Good product. Good quality. Fast delivery. Very fair price. Good product. Good quality. Fast delivery. Very fair price. Good product. Good quality. Fast delivery. Good product. Good quality. Fast delivery. Price very corr. Good. Good quality.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/10/2015
Fast service, thank you
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/10/2015
Postage and handling far too high.<br /> Promotions too fast, and when you really need to order, nothing...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/10/2015
Very satisfactory first order.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/10/2015
super
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/10/2015
More than 2 years as a smok it customer and always satisfied, top price, availability and delivery times.<br /> I wish you all the best.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/10/2015
Satisfied
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/10/2015
satisfied
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/10/2015
satisfied
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/10/2015
never had to deal with customer service, so 5 stars:)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/10/2015
Correct delivery. Call from Smok-it to tell me that some products were missing so I could replace them, really great. What's more, the charger I ordered went perfectly with the battery I ordered. No complaints.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/09/2015
order conformed, at a good price and quickly dispatched: perfect
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/09/2015
WELL
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/09/2015
Order and delivery arrived safely
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/09/2015
Impeccable
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/09/2015
No complaints
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/09/2015
Listening to the customer <br /> Express orders and excellent customer service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/09/2015
tjrs parfais rien a redire rapide fiable serviable je recommande fortement smok it
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/09/2015
Fast delivery, satisfactory product, no worries
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/09/2015
I can't evaluate 2 orders I placed, one of which was 3 weeks ago and still hasn't been sent<br /> no message left <br /> no reply to email or tel.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/09/2015
CLEAR
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/09/2015
very satisfied, because you took the trouble to call me to adjust my order of e-liquid<br /> thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/09/2015
Very good. Thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/08/2015
Everything went very well, very fast delivery. Perfect for me.
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