Customer reviews of Smok-it

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 483 published reviews
5 2 771 80% 4 382 11% 3 148 4% 2 71 2% 1 111 3%

Summary of reviews

Packages arrive on time, showcasing the store's commitment to timely delivery. Customers highlight the fast and impeccable service, noting that products are always in accordance with their orders. The delivery is consistently described as quick and well-packaged, which enhances the overall experience. The reliability of the site is emphasized, with many stating they have ordered for years without encountering any issues, appreciating the wide selection and user-friendly navigation.

4 star reviews

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/11/2021
Fast and efficient
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/12/2021
very good overall fast and efficient
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/11/2021
Simple and efficient
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/11/2021
Easy-to-use site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/10/2021
Fast and efficient I recommend smoke it
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/10/2021
The site is clear and I was able to find everything I needed. I was afraid I wouldn't like the flavours and I love it! Delivery took 6 days, but the store staff were very friendly.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/09/2021
fast and efficient thank you very much
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Response from Smok-it
Hello Olivier, We thank you for your comment, and are happy to have been able to satisfy you!
Wishing you a pleasant day!
With Smok-it you accumulate loyalty points that can be used whenever you want! Also with us you benefit from promotions all year round if you subscribe to our weekly newsletter!
We're on Facebook, Instagram, and even YouTube for tutorial videos to get to know Béaba on the electronic cigarette, and it's just below:
Facebook: https://www.facebook.com/SmokitEcigarette Instagram: https://www.instagram.com/smokitofficial/ YouTube: https://www.youtube.com/channel/UCVfsBWOUYWPs3tc2mFvfdRw
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/09/2021
There's nothing to say about the batteries - they're in order.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/09/2021
Good products, good service, I highly recommend the site... but Virginia's error in my order for the second time (Vampire Vape which I hate instead of Medusa).
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Response from Smok-it
Hello Patrick, It's very kind of you to recommend our website. For the error with the virginia, we advise you to call customer service or write an e-mail so that we can replace it for you! We are sorry for the inconvenience, and thank you for your kind comment.
Have a nice day!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/09/2021
Fast and efficient well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/09/2021
Not bad, but order tracking is a bit complicated!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/09/2021
I'll only give the fifth star when the packaging is more environmentally friendly (and the parcel less over-boarded with adhesive tape). For the rest, it's perfect!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/08/2021
well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/08/2021
Almost perfect, thank you.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/07/2021
quick and easy delivery bravo
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/07/2021
Site navigation not great
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/07/2021
At the top nothing to report
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/06/2021
Very good product
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/06/2021
Delivery on time,great
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/05/2021
Very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/05/2021
well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/04/2021
a little expensive compared to other sites but very fast delivery very good overall
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/04/2021
A little long for delivery but the rest very good!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/04/2021
Perfect. The only problem on the site is a bug at the time of payment by Visa. The machine indicated a payment problem when in fact the payment was validated. Otherwise, very good... fast, friendly delivery at an attractive price.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/04/2021
Good site...Wide choice of products and fast delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/03/2021
Fast delivery, good customer service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/04/2021
Good overall, but the packaging can be a little flimsy at times.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/04/2021
Very fast delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/04/2021
Snelle levering in België!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/04/2021
Some slowness, but nothing to worry about
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/04/2021
this command well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/03/2021
Very good. 20% off after ordering... too bad...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/03/2021
The site is well presented and the customer service is fast. Negative point and the wait due parcel.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/03/2021
Thanks to Eva who added some sweets....
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/03/2021
Fast, efficient and professional!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/03/2021
Not too bad but requires adaptation
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/03/2021
.....
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/03/2021
fast, friendly service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/02/2021
Arrived on time for my order, but I think a cardboard envelope is too small for liquids, it could have been pierced during shipping.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/02/2021
Thanks for the candy and the hyster x sample . We did not know. It was a very pleasant surprise both by your gesture and by the taste of the liquid.
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