Customer reviews of Smok-it

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 508 published reviews
5 2 791 80% 4 383 11% 3 149 4% 2 73 2% 1 112 3%

Summary of reviews

Smok-it consistently delivers well-packaged orders with fast and reliable shipping, and customers highlight careful packing, quick delivery, and products arriving as described. The store also shines in product range and value, with many noting a wide selection, clear pricing, and good overall quality across multiple orders. Customer service is repeatedly praised for helpful, informed assistance, friendly staff, and a smooth ordering experience, contributing to ongoing loyalty and repeat purchases. Overall, shoppers report dependable, efficient service, steady reliability, and positive experiences across years of ordering.

5 star reviews

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V
Valérie O.
Rating: 5 out of 5
following a purchase from 09/06/2025
Absolutely nothing to say!!! Everything has always gone very well!!!
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Response from Smok-it
Dear Valérie,

We sincerely thank you for your flattering review and positive comments. We are delighted to learn that your experience with Smok-it met your expectations. Your satisfaction is our priority, and we are committed to continuing to provide you with the best possible service. We look forward to seeing you soon on our site!

Best regards,
The Smok-it team
C
Carole B.
Rating: 5 out of 5
following a purchase from 12/06/2025
perfect
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Response from Smok-it
Hello Carole,

Thank you very much for your review! We are delighted that you had a perfect experience on our site "Smok-it". Your satisfaction is our priority. See you soon for new discoveries!

Best regards,
The Smok-it team
L
Ludovic L.
Rating: 5 out of 5
following a purchase from 09/06/2025
Perfect
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Response from Smok-it
Hello Ludovic,

We sincerely thank you for your flattering review. Your satisfaction is our priority, and we are delighted that our site "Smok-it" met your expectations. Please feel free to reach out to us if you have any questions or suggestions!
J
Jochen T.
Rating: 5 out of 5
following a purchase from 02/06/2025
Im a very happy customer: great selections at good prices, fast delivery.
G
Geoffrey L.
Rating: 5 out of 5
following a purchase from 02/06/2025
Great product for a first DIY mix
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Response from Smok-it
We warmly thank you for your positive feedback, Geoffrey. We are delighted to learn that our product has allowed you to make an excellent first mix. Do not hesitate to reach out to us for any questions or assistance regarding your future mixes!
E
Erik D.
Rating: 5 out of 5
following a purchase from 01/06/2025
Order correct and delivered on time
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Response from Smok-it
Hello Erik,

We sincerely thank you for your flattering review and are delighted to learn that your order was processed efficiently and delivered on time. Your satisfaction is our priority, and we hope to see you again soon on our Smok-it site. If you have any questions or additional needs, please do not hesitate to contact us.

Best regards,
The Smok-it team
P
Pierre E.
Rating: 5 out of 5
following a purchase from 03/06/2025
Products as described
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Response from Smok-it
Mr. Pierre, we sincerely thank you for your positive feedback on our site "Smok-it". We are delighted that our products meet your expectations in terms of compliance. Your satisfaction is our priority and we hope to see you again soon among our customers.
N
Nicolas D.
Rating: 5 out of 5
following a purchase from 02/06/2025
Product and delivery perfect
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Response from Smok-it
Hello Nicolas,

We sincerely thank you for your positive review and your rating of 5/5. We are delighted to hear that you are satisfied with our products and our delivery service. Your satisfaction is our priority, and we hope to see you again soon on Smok-it!
K
Kurt G.
Rating: 5 out of 5
following a purchase from 05/05/2025
Superb!
B
Bermond S.
Rating: 5 out of 5
following a purchase from 27/05/2025
Perfect
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Response from Smok-it
Hello Mr. Bermond,

We sincerely thank you for your positive feedback and for the rating of 5/5. We are delighted to learn that you are satisfied with your experience on Smok-it. Your satisfaction is our priority, and we hope to see you again very soon.

Best regards,
The Smok-it team.
A
Armelle S.
Rating: 5 out of 5
following a purchase from 20/05/2025
Although my order was not fulfilled for the ordered product, smok-it offered me a more expensive equivalent product but covered the price difference.
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Response from Smok-it
Hello Armelle,

We sincerely thank you for your flattering comment and for your understanding regarding the situation. We are delighted to have been able to offer you a suitable solution and to satisfy you despite the incident with your order. Your satisfaction is our priority, and we hope to see you again soon on our site.

Best regards,
The Smok-it team
M
Muriel L.
Rating: 5 out of 5
following a purchase from 24/05/2025
👈👈
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Response from Smok-it
Dear Muriel,

We sincerely thank you for your flattering review and your perfect score! Your satisfaction is our greatest reward and we are delighted that our site "Smok-it" met your expectations. Please do not hesitate to reach out to us for any questions or future needs.

Best regards,
The Smok-it team
E
Erik V.
Rating: 5 out of 5
following a purchase from 18/05/2025
Great, as usual.
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Response from Smok-it
Hello Erik,

We warmly thank you for your positive review! We are delighted that you are satisfied with your experience on Smok-it. Your loyalty and appreciation motivate us to continue providing quality service. See you very soon on our site!

Best regards,
The Smok-it team
E
Eric U.
Rating: 5 out of 5
following a purchase from 14/05/2025
👍👍👍👍👍👍
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Response from Smok-it
We warmly thank you, Eric, for your flattering review and your excellent rating of 5/5. We are delighted to learn that our site "Smok-it" has met your expectations. Do not hesitate to get back to us if you have any questions or suggestions, we are always here to listen to you!
E
Eva B.
Rating: 5 out of 5
following a purchase from 15/05/2025
Delighted with my first purchase, well packaged and arrived very quickly
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Response from Smok-it
Hello Eva,

Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with your order and our service. Your satisfaction is our priority. We look forward to seeing you again soon on Smok-it!

Best regards,
The Smok-it team
B
Bruno B.
Rating: 5 out of 5
following a purchase from 09/05/2025
I have been a customer for so long that it is clear I am very satisfied. However, there is still a disagreement: I do not understand why the discount from loyalty points cannot be combined with any other commercial offer. This discount is, after all, due to previous orders that have already been paid!
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Response from Smok-it
Dear Bruno, we sincerely thank you for your loyalty and your positive feedback. Your remark regarding the non-cumulability of discounts is very relevant, and we will examine it in order to improve our loyalty policy. Your satisfaction is our priority, and we are committed to taking your feedback into account to provide an even better experience.
A
Aurelie P.
Rating: 5 out of 5
following a purchase from 12/05/2025
Speed, perfect!
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Response from Smok-it
Hello Aurélie,

We sincerely thank you for your flattering review and your rating of 5/5. We are delighted that the speed of our service has satisfied you and we are committed to continuing to exceed your expectations. See you very soon on Smok-it!
F
Fasquelle M.
Rating: 5 out of 5
following a purchase from 06/05/2025
Perfect
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Response from Smok-it
Hello Fasquelle,

Thank you very much for your feedback! We are delighted that you had a perfect experience on our site "Smok-it". Your satisfaction is our greatest reward. See you soon!

Best regards,
The Smok-it team
S
Sebastien M.
Rating: 5 out of 5
following a purchase from 07/05/2025
Top notch
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Response from Smok-it
Hello Sébastien,

We sincerely thank you for your flattering review and for the 5/5 rating! We are delighted to learn that our service fully satisfies you. Your satisfaction is our priority, and we hope to continue providing you with an exceptional experience with Smok-it. Please do not hesitate to reach out to us for any questions or needs.

Best regards,
The Smok-it team
J
Jérôme V.
Rating: 5 out of 5
following a purchase from 11/05/2025
Quick 👌
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Response from Smok-it
Hello Jérôme,

Thank you very much for your positive feedback! We are delighted to hear that you found our service fast. Your satisfaction is our priority. We look forward to seeing you again on Smok-it!

Best regards,
The Smok-it team
V
Valérie B.
Rating: 5 out of 5
following a purchase from 08/05/2025
very good and fast
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Response from Smok-it
Dear Valérie, we warmly thank you for your positive review and your perfect rating. We are delighted to learn that you found our service fast and up to your expectations. Your satisfaction is our priority, and we hope to see you again soon on Smok-it.
C
Catherine J.
Rating: 5 out of 5
following a purchase from 27/04/2025
Perfect.
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Response from Smok-it
Dear Catherine,

We sincerely thank you for your flattering review regarding our site "Smok-it". Your satisfaction is our priority and we are delighted that your experience was perfect. Do not hesitate to reach out to us if you need assistance or additional advice.

Best regards,
The Smok-it team.
T
Thierry B.
Rating: 5 out of 5
following a purchase from 30/04/2025
I am still very satisfied with this site, which delivers quickly!
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Response from Smok-it
Hello Thierry,

Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with our service and the speed of delivery. Your satisfaction is our priority, and we strive to maintain this level of quality.

See you soon on Smok-it!

Best regards,
The Smok-it team
I
Iwein O.
Rating: 5 out of 5
following a purchase from 17/04/2025
Always on time...😆🙏
J
Jean-Luc P.
Rating: 5 out of 5
following a purchase from 17/04/2025
loyal customer for several years, never disappointed, top site
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Response from Smok-it
Hello Jean-Luc,
G
Gisele O.
Rating: 5 out of 5
following a purchase from 09/04/2025
I really recommend
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Response from Smok-it
Dear Gisele,
P
Patrick G.
Rating: 5 out of 5
following a purchase from 12/04/2025
Super toestel makkelijk en handig
R
Raphael N.
Rating: 5 out of 5
following a purchase from 13/04/2025
Never any problems
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Response from Smok-it
Dear Raphael, we sincerely thank you for your glowing review and your perfect rating of 5/5. We are delighted to hear that you have never encountered any issues with our site 'Smok-it'. Your satisfaction is our priority, and we remain at your disposal for any questions or future needs.
P
Pascale P.
Rating: 5 out of 5
following a purchase from 13/04/2025
Always on top 😊
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Response from Smok-it
Dear Pascale,
K
Kevin D.
Rating: 5 out of 5
following a purchase from 08/04/2025
Very good thanks
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Response from Smok-it
Hello Kevin,

Thank you very much for your positive feedback! We are delighted that you enjoyed your experience on Smok-it. Feel free to come back and see us!

Best regards,
The Smok-it team
J
Jane L.
Rating: 5 out of 5
following a purchase from 08/04/2025
Great. Loyal customer and never disappointed
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Response from Smok-it
Hello Jane,
S
Sophie B.
Rating: 5 out of 5
following a purchase from 10/04/2025
Impeccable products and deliveries as always! Interesting prices! I have been ordering for years
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Response from Smok-it
Dear Sophie,

We warmly thank you for
F
Francois M.
Rating: 5 out of 5
following a purchase from 07/04/2025
Very good
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Response from Smok-it
Hello François,
V
Valérie O.
Rating: 5 out of 5
following a purchase from 02/04/2025
Very reliable site and very good products
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Response from Smok-it
Hello Valérie,
B
Breuil C.
Rating: 5 out of 5
following a purchase from 03/04/2025
Received my package, it matches my order.
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Response from Smok-it
Hello Mr. Breuil,
T
Thomas V.
Rating: 5 out of 5
following a purchase from 27/03/2025
Perfect
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Response from Smok-it
Hello Thomas,
G
Gerald F.
Rating: 5 out of 5
following a purchase from 27/03/2025
Perfect
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Response from Smok-it
Hello Gerald,
F
Françoise B.
Rating: 5 out of 5
following a purchase from 30/03/2025
Faithful for years. Very good products.
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Response from Smok-it
Hello Françoise,
E
Erik D.
Rating: 5 out of 5
following a purchase from 25/03/2025
Good and fast delivery
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Response from Smok-it
Hello Erik,
K
Karol W.
Rating: 5 out of 5
following a purchase from 24/03/2025
Delivery time was a little long. But the rest was great
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Response from Smok-it
Hello Karol,
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