Customer reviews of SNEAKARTS

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 618 published reviews
5 572 93% 4 25 4% 3 10 2% 2 7 1% 1 4 1%

Summary of reviews

SNEAKARTS consistently delivers reliable, high-quality products with fast delivery and a wide range of colors that customers rely on to refresh and personalize sneakers and caps. Customers highlight easy application, clear tutorials, and guidance from responsive support, which helps achieve impressive, lasting finishes and vibrant results. The store is praised for thoughtful packaging, reasonable prices, 100% French production, and helpful service that facilitates multiple projects and repeat orders. Overall, shoppers report strong satisfaction with the product performance, color accuracy, and efficient shipping experiences.

Reviews 1 and 2 stars

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Jessica M.
Rating: 2 out of 5
following a purchase from 06/04/2026
Very disappointed by the color of the paint I bought which is not pastel pink but candy pink. My purchase turned out to be unusable. Fast shipping
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Response from SNEAKARTS
Hello Jessica,

Sorry to hear that. We tried to reach you to understand what might have happened, and to send you the correct color. Mistakes can happen, it's very rare but we always strive to find a solution.

Andrea from SneakArts
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Ronan P.
Rating: 2 out of 5
following a purchase from 28/03/2026
I was super disappointed
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Jean paul C.
Rating: 1 out of 5
following a purchase from 20/12/2025
I ordered green. I received blue! Not serious...
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Laurianne J.
Rating: 2 out of 5
following a purchase from 18/11/2025
Very disappointed, it took me 3 or 4 coats to properly cover the shoes.
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Response from SNEAKARTS
Hello Laurianne,

Sorry to hear that you were disappointed with our paint, particularly regarding the number of coats. Because we write everywhere on our site that it takes 2 to 4 coats to cover and achieve an even finish depending on the color. It should be noted that the brushes used are also important and I see that you only took 2 paints, without a brush or a stripper.

Indeed, another important point to achieve a quality result, which we also mention everywhere, is the preparation of the surface before applying the paint.

Don't hesitate to try again while following all our instructions and then change your opinion if the result is different (and it will be).

Best regards,

Andrea MARTINES
CEO
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Oliver G.
Rating: 1 out of 5
following a purchase from 05/11/2025
Shipment via DPD did not work. We were able to track it until Duisburg, and we could also see the address of the pick-up shop there. However, DPD ultimately returned the parcel for no obvious reason. I contacted Sneakarts via email requesting replacement, awaiting their response.
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Andrea C.
Rating: 2 out of 5
following a purchase from 23/07/2025
Nothing special, reusable stencils and expensive shipping. They do not respond to emails.
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Alessandra S.
Rating: 1 out of 5
following a purchase from 26/05/2025
I did not receive the package
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Sylvain F.
Rating: 2 out of 5
following a purchase from 13/04/2025
Delivery fees too expensive
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Response from SNEAKARTS
Hello Sylvain,

We are sorry to hear that you find our delivery fees too high. SneakArts applies the carrier's delivery fees without any markup and we do our best to reduce them.
The delivery fees are also indicated at the time of ordering and are waived for purchases over €50.

We remain available if needed,

The SneakArts team
P
Philippe B.
Rating: 2 out of 5
following a purchase from 29/03/2025
The color did not match the one requested.
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Response from SNEAKARTS
Hello Philippe,

I’m sorry to hear that the color did not meet your needs. We indicate the color in 3 layers on the product sheet to best guide you on the final result, but it is difficult to achieve 100% accuracy in colorimetry.

We are also available to assist you before or after applying our paints to achieve a result that meets your needs.

The SneakArts team
D
Daniele B.
Rating: 1 out of 5
following a purchase from 20/09/2024
The stencil came sticky,at the time of peeling it off yes destroyed .I would have preferred the usual stencil
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CHRISTELLE M.
Rating: 2 out of 5
following a purchase from 06/08/2024
A disappointing stencil in terms of quality. It's just a stencil on heavy scotch tape. I was looking for a real thick plastic stencil that could be reused.
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Response from SNEAKARTS
Hello Christelle,

The term plastic stencil does not appear anywhere on our website.
SneakArts only sells self-adhesive stencils on high-quality adhesive vinyl, not on a piece of scotch tape.
Everything is clearly indicated in the product description, in the Advice section and in our Videos.

Please take the time to read all this information, before buying and leaving a negative review that penalizes our French company.

Andrea MARTINES
CEO
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