Customer reviews of SNEAKARTS

Hello Edouard, thank you for your constructive feedback.
Indeed, try a second coat, as long as you dilute the paint well you can apply 2 to 3 max. Regarding the bottle clogging, this is not normal and we sincerely apologize.

Andrea from SneakArts

Hello Rachel, we are sorry to hear that you did not achieve the desired result. You can always contact us so we can help you achieve the final look you wanted.
The spray could be practical, but there are often details to avoid like logos or embroidery and that is why we opted for application with a brush or applicator.

Hello Jessica,

Sorry to hear that. We tried to reach you to understand what might have happened, and to send you the correct color. Mistakes can happen, it's very rare but we always strive to find a solution.

Andrea from SneakArts

Hello Laurianne,

Sorry to hear that you were disappointed with our paint, particularly regarding the number of coats. Because we write everywhere on our site that it takes 2 to 4 coats to cover and achieve an even finish depending on the color. It should be noted that the brushes used are also important and I see that you only took 2 paints, without a brush or a stripper.

Indeed, another important point to achieve a quality result, which we also mention everywhere, is the preparation of the surface before applying the paint.

Don't hesitate to try again while following all our instructions and then change your opinion if the result is different (and it will be).

Best regards,

Andrea MARTINES
CEO

Hello Floriane, sorry to hear that, we indeed changed the ball, but we did not pay attention to that point. Could you send an email like that we will refund you for the 3 bottles and we will change the ball size on our side.

Sincerely sorry once again, we will replace the jars that exploded everywhere.

Andrea from SneakArts

Thank you for your feedback, indeed depending on the state it can take 20 minutes to 1 to 2 hours.

Hello Shana, thank you for your feedback! The tip that comes off is not normal, so I have created a credit on the site for you to replace them :)

Hello Florian,
if the bottle is leaking, please feel free to contact us by email — we will of course replace the product.

Best regards,
Andrea

Hello Sylvain,

We are sorry to hear that you find our delivery fees too high. SneakArts applies the carrier's delivery fees without any markup and we do our best to reduce them.
The delivery fees are also indicated at the time of ordering and are waived for purchases over €50.

We remain available if needed,

The SneakArts team

Hello Philippe,

I’m sorry to hear that the color did not meet your needs. We indicate the color in 3 layers on the product sheet to best guide you on the final result, but it is difficult to achieve 100% accuracy in colorimetry.

We are also available to assist you before or after applying our paints to achieve a result that meets your needs.

The SneakArts team

Hello Christophe, we apologize for the inconvenience caused by the transport, which unfortunately is beyond our control. We hope you will be completely satisfied with our products and remain at your disposal should you have any questions.

Best regards,

Andrea from SneakArts

Hello Christelle,

The term plastic stencil does not appear anywhere on our website.
SneakArts only sells self-adhesive stencils on high-quality adhesive vinyl, not on a piece of scotch tape.
Everything is clearly indicated in the product description, in the Advice section and in our Videos.

Please take the time to read all this information, before buying and leaving a negative review that penalizes our French company.

Andrea MARTINES
CEO