Customer reviews of SOFOLK | Renovation-du-cuir.fr

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 361 published reviews
5 3 702 85% 4 611 14% 3 26 1% 2 5 0% 1 17 0%

Summary of reviews

SOFOLK offers dependable leather renovation products with clear, thorough guidance that helps achieve excellent results, from repairing worn and cracked leather to rejuvenating jackets and car seats. Customers praise the accuracy of color matching, easy application, and durable nourishment that preserves flexibility and appearance across furniture, jackets, and vehicles. The service is highlighted for responsive advice, detailed explanations, and reliable technical support, with many noting fast or efficient delivery and strong product performance. Overall, buyers report impressive results, easy-to-use formulations, and confidence in renewing and coloring leather items.

Reviews 1, 2, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/10/2020
no opinion
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/10/2020
The products and advice from the after-sales service are good, but we still haven't managed to get the color we wanted, despite having bought and added dye, because the pigment recolorant is still too orange. It's a bit of a shame.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/10/2020
it would be nice to have a page containing all the products and possibly add a search filter.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2020
RAS no particular problem with this site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/10/2020
Fast and efficient
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/09/2020
Hello The product received is the red color ref 3011 for a red-brown color gold after test on our sofa, the roller is rather red all court, too bad We will wait before doing anything when the color chosen on your site which corresponds approximately to our sofa comes out in red and not in red-brown Cordialement
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Response from SOFOLK | Renovation-du-cuir.fr
Hello, please note that you can only view color previews on our website.
There are several warnings to remind you that the colors displayed on a screen can in no way be taken as a reference. In fact, colors vary enormously from one screen to another, and the only way to make an informed choice is to order a physical color chart to make your comparison directly on the surface to be painted. If you wish to rectify this error, please contact us directly by telephone so that I can propose an accommodating solution. At your service, Sofolk support. 05-57-34-69-72
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/09/2020
lack of color information by vehicle make The gray I chose is a little too light
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Response from SOFOLK | Renovation-du-cuir.fr
You know the name of your color but you can't find it, or you can't find it exactly the same in the list: in that case, you'll need to send a sample: a 1cm square minimum, or an accessory (headrest, lever bellows, armrest, etc.) which will be returned with the shipment of your articles. You can also order our Sofolk color chart and look for a similar color when you receive it. You can also order our Sofolk color chart and look for a similar color once you've received it. -If you don't know the name of your color: send a sample or order the chart. Please note: under no circumstances should you try to identify your color by looking at the previews on the screen, as this varies enormously from one screen to another, and you're very likely to make a mistake.
In any case, if you're in any doubt, our customer service team is always on hand to help. It's a pity you didn't consult us before making a risky choice. If you'd like to get the right color now, please call us directly and we'll make you an offer. Sofolk support is at your service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/09/2020
very well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/09/2020
perfect ... but the product bottle was cracked and the product leaked into the box! so half as much product to use.
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Response from SOFOLK | Renovation-du-cuir.fr
Hello, We're sorry to say that despite the care taken with the packaging, our products were damaged in transit. It seems that you were still able to complete your project, which is excellent news. To compensate you, we'd be delighted to apply a small discount to your next project, so please call us before ordering. Sofolk support is at your service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/09/2020
Shipping, products very good. What is missing is advice on how to use them and, above all, possibilities for "diagnosing" our leathers. With links to tutorials, for example.
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Response from SOFOLK | Renovation-du-cuir.fr
Hello, Thank you for your constructive comment. We are currently working on this, and many tutorials will soon be available. Sincerely, Sofolk Support.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/09/2020
well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2020
Explanations, products and diversity, all extremely precise.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2020
no problem ordering. complete site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/08/2020
waiting to see how long it will last
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/08/2020
Clear site, product in adequacy with the description, fast and conform delivery, on the other hand the price of the product in general is very expensive compared to the other proposals of "confrères"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/08/2020
Received very quickly, very good oil cleaner... and excellent stain remover,
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/08/2020
fast 2-day delivery, kit adapted to your needs, with more than enough to repaint an entire sofa
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/07/2020
Smooth navigation. Tutorials available.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/07/2020
It's in a junction between two cushions. It glued them together and attached itself afterwards.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/07/2020
It's in a junction between two cushions. It glued them together and attached itself afterwards.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/07/2020
Tuto planned, very useful for beginners
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2020
Fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/07/2020
good product explanation
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/07/2020
Fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2020
Good explanations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2020
Well-designed site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2020
very well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2020
fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/06/2020
Good customer relations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/06/2020
well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/06/2020
Really good and explanatory
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/06/2020
Compliant order shipped on time. Easy web access.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/06/2020
Compliant order shipped on time. Easy web access.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2020
The site is serious and responsive except that the color received did not meet my full satisfaction. A slight difference in shade.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2020
Well-constructed site, easy to find what you're looking for
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2020
Well-constructed site, easy to find what you're looking for
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2020
Easy to access and use.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2020
Great tutorials and opinions from other users
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/06/2020
Good product meets my expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2020
I chose the fawn color for the pigment recolorant, but it was imprinted "black" on the can??!!! Some scare!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/05/2020
Very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2020
Nothing to complain about.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2020
On-time delivery
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