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R
Rating: 3 out of 5
The biocide mold product seems effective but it has only been applied for a few days. However, I could not access the user manual. So I proceeded at random.
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Customer reviews of SOFOLK | Renovation-du-cuir.fr
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 4 361 published reviews
Summary of reviews
SOFOLK offers dependable leather renovation products with clear, thorough guidance that helps achieve excellent results, from repairing worn and cracked leather to rejuvenating jackets and car seats. Customers praise the accuracy of color matching, easy application, and durable nourishment that preserves flexibility and appearance across furniture, jackets, and vehicles. The service is highlighted for responsive advice, detailed explanations, and reliable technical support, with many noting fast or efficient delivery and strong product performance. Overall, buyers report impressive results, easy-to-use formulations, and confidence in renewing and coloring leather items.
Reviews 1, 2 and 3 stars
Reset filtersJ
Rating: 1 out of 5
The truth is that the packaging is very good, but the truth is that the finish and quality of the product is not really good. I followed the steps one by one and did not skip anything, and with the materials you decided on, there is no way. The finish looks very bad and the product ends up peeling off, and it has been sanded and everything done as you specified.
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O
Rating: 1 out of 5
The sent varnish was foaming and ruined a job for me, I contacted you and you did not respond to offer a solution, besides I bought black paint on two occasions and being the same reference the tone was different.
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G
Rating: 1 out of 5
It takes them 2 days to respond to an email... communication with them is difficult.
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A
Rating: 3 out of 5
The leather renovation side is impressive, but the received color is very disappointing. It's a shame that the explanations regarding the choice of dye and the base color of the leather are not clearer.
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Response from SOFOLK | Renovation-du-cuir.fr
We are sorry to hear that the received color did not meet your expectations. To achieve the most accurate shade possible, we always recommend sending a small sample of at least 1 cm² or a removable element so that we can reproduce the color as closely as possible. If this is not possible, it is preferable to order our SOFOLK color chart or to provide a color reference from a known color chart.
We understand that choosing a color can be delicate, and we strive to provide clear instructions to assist our customers in this process. If you need further assistance in adjusting the color or for any other questions, please do not hesitate to contact us. We are here to help you achieve the best possible result.
Sofol Support
We understand that choosing a color can be delicate, and we strive to provide clear instructions to assist our customers in this process. If you need further assistance in adjusting the color or for any other questions, please do not hesitate to contact us. We are here to help you achieve the best possible result.
Sofol Support
J
Rating: 3 out of 5
The renovation product is effective but the color does not match exactly despite careful selection from the color chart.
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C
Rating: 3 out of 5
Mixed
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C
Rating: 3 out of 5
0: Everything is correct except that the shade chosen from the color chart, well in the end the one I received is lighter than the seat and the chosen shade is different.
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Response from SOFOLK | Renovation-du-cuir.fr
1: Thank you for your feedback. We are sorry that the color provided is not exactly identical to that of your support. Choosing a color from a color chart is a tricky exercise that rarely provides full satisfaction if one wants a perfectly identical color, unfortunately. Next time, try to provide us with a sample, and we will then be able to reproduce a shade that is perfectly compliant!