SOFOLK offers a consistently positive experience with a wide range of products that customers praise for effective renovation outcomes, precise shade matching, and easy, clear application. Customers highlight helpful and professional customer service, fast and reliable delivery, and detailed guidance that leads to results like seats and sofas looking like new. The product line is described as exceptionally effective for various leather and vinyl repairs, with multiple mentions of excellent results, durable finishes, and satisfaction across different projects. Overall, the store is experienced as reliable, well-supported, and capable of delivering high-quality renovations.
We sincerely thank you for your positive feedback on our site! We are delighted to learn that our product met your expectations and was able to carry out a clean renovation. Your satisfaction is our priority and we hope to see you again soon on our site for other projects. Do not hesitate to contact us if you have any questions or need advice.
Best regards,
The SOFOLK team
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Lionel D.
Rating: 1 out of 5
following a purchase from 21/12/2025
Out of 2 cans received, one was unusable, no gas. I reported it but received no response
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Response from SOFOLK | Renovation-du-cuir.fr
Hello Lionel,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered a problem with one of your cans. Your feedback is very important to us, and we are committed to improving our customer service. Please contact us again so that we can resolve this situation to your satisfaction.
Best regards,
The SOFOLK team
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Lacombe M.
Rating: 4 out of 5
following a purchase from 12/01/2026
Hello. I am satisfied with Sofolk products except for my last order: the fabric softener for cardboard car leathers which does not solve my problem !!!!!
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Response from SOFOLK | Renovation-du-cuir.fr
Hello LACOMBE,
Thank you for your feedback and your rating of 4/5. We are pleased to hear that you are generally satisfied with our products. We regret that the leather softener for cardboard cars did not meet your expectations. Please feel free to contact us to discuss your issue, we will be happy to help you find a solution.
Best regards,
The SOFOLK team
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Marc L.
Rating: 2 out of 5
following a purchase from 23/01/2026
The red color is rather pink and the result disappointing
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Response from SOFOLK | Renovation-du-cuir.fr
Hello Marc,
Thank you for taking the time to share your feedback. We are sorry to hear that the shade does not meet your expectations and that the result did not satisfy you.
It is possible that we made a dosage error, however red tones are not very covering and require many layers to achieve the shade unfortunately. Many customers are misled by these colors. If despite this the color is still not right, please contact us!
Best regards,
The SOFOLK team
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Pierre R.
Rating: 4 out of 5
following a purchase from 19/01/2026
Good products. Too bad the color chart for the dyes is not very reliable. The Havana color is much darker in reality... which caused me a choice error with the cognac color...
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Response from SOFOLK | Renovation-du-cuir.fr
Hello Pierre,
Thank you very much for your feedback and your rating. We are delighted that you appreciate our products. We take your feedback regarding the color chart of the dyes into account and will work on improving it to avoid future selection errors. Please do not hesitate to contact us if you need assistance with your next orders.
Best regards,
The SOFOLK team
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Philippe Cabanne P.
Rating: 1 out of 5
following a purchase from 03/11/2025
The package was sent to the wrong address. Therefore, I could not retrieve it and do not have it. It must have been returned to you. I do not know how to have you send it to the following address. Sincerely, Philippe CABANNE 06 35 57 86 29 286, rue de la Tuilerie 31450 ODARS
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Laëtitia B.
Rating: 4 out of 5
following a purchase from 23/09/2025
Products delivered quickly and easy to use! I take away one star for the return procedure of excess items which is neither simple nor covered. And I waited nearly a month for my refund.
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Pascal Q.
Rating: 4 out of 5
following a purchase from 29/10/2025
boat varnishing painting, no problems encountered
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Maurice C.
Rating: 4 out of 5
following a purchase from 29/10/2025
Successful work without difficulty by following the recommended steps, my sofa was very damaged in places, the appearance of the leather is respected, it looks like new. The quantities provided were sufficient, I have a little left in case touch-ups are needed.
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Xavier G.
Rating: 4 out of 5
following a purchase from 23/10/2025
color consistent with the original. the satin varnish is still a bit shiny
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Daniel T.
Rating: 4 out of 5
following a purchase from 14/11/2025
Good product
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Sylvie L.
Rating: 4 out of 5
following a purchase from 17/10/2025
Very good product, leather armchairs like new.. Small downside, instead of the brown/beige color, I ended up with mustard-colored armchairs! Otherwise, excellent product.
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Frédéric F.
Rating: 1 out of 5
following a purchase from 17/10/2025
No, I am really not satisfied. I think we do not have the same vision of caramel color!!! So your products ended up in the trash and my steering wheel is horrible. Had to buy a steering wheel cover for 31 euros extra.!!!!!!!!
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Response from SOFOLK | Renovation-du-cuir.fr
Hello,
We are truly sorry for your disappointment.
As indicated in our user manual, it is always recommended to test the color on a small discreet area before applying it to the entire steering wheel, precisely to avoid this type of unpleasant surprise. If you had contacted us before the complete application, we could have easily proceeded with a color exchange.
Furthermore, an objective review takes into account all the criteria of the product: color is an important element, but the quality and durability of our formulations are also part of it.
We remain available if you wish for us to find a solution together.
Best regards,
The SOFOLK support team.
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Laurent G.
Rating: 4 out of 5
following a purchase from 15/11/2025
well-suited product and very successful color
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Francoise B.
Rating: 4 out of 5
following a purchase from 13/11/2025
Having not finished applying the products on our sofa, however, the repair paste applied on the armrests once dry gives a plaster-like appearance.
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Jocelin C.
Rating: 4 out of 5
following a purchase from 12/11/2025
There is a color mismatch between the color chart and the color, so the rendering is not good.
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Natacha V.
Rating: 4 out of 5
following a purchase from 07/11/2025
Effective and quality products. Small downside for the repair product: too small quantity for the price.
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Diego D.
Rating: 2 out of 5
following a purchase from 26/09/2025
the color does not seem right to me. I sent a sample to get the color and the one they gave me is lighter. I took the sample from the sofa itself and comparing it with that same area the color is lighter. I expected it to be exact so I wouldn't have to paint the entire sofa and it hasn't been like that.
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Response from SOFOLK | Renovation-du-cuir.fr
Hello Diego D.,
We sincerely appreciate your feedback and regret that the color received did not meet your expectations. We strive to deliver the best results and your experience is very important to us. We invite you to contact our team so that we can find a suitable solution to your situation.
Thank you for your understanding.
Sincerely,
The SOFOLK team
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Hubert G.
Rating: 4 out of 5
following a purchase from 30/10/2025
everything is fine, except for the repair product, the tube paste takes a very long time to dry.
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S.
Rating: 1 out of 5
following a purchase from 30/10/2025
Unfortunately, it went wrong, everything is sticky after a few days
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Response from SOFOLK | Renovation-du-cuir.fr
Good morning,
Thank you for your message.
We are sorry to hear that your renovation did not go as planned and that the leather feels sticky after a few days.
This phenomenon is generally due to insufficient surface preparation or the presence of grease in some areas. Natural fat prevents proper adhesion and drying of the dye, thus causing the sticky feeling.
To resolve the situation, we recommend that you:
Thoroughly clean the affected areas with the Sofolk Sebum Cleaner,
a powerful degreaser specifically designed to eliminate ingrained grease.
If the leather is heavily contaminated, complete the treatment with the Absorbent Sebum Powder,
which works deeply to absorb residual fats.
Once the leather is perfectly degreased and dry, apply the Sebum STOP
to permanently eliminate the sticky effect and restore a healthy surface before any touch-ups.
We invite you to contact us directly so that we can examine your case in detail and guide you step by step to achieve an optimal result.
Best regards,
The SOFOLK support team
B
B.
Rating: 4 out of 5
following a purchase from 23/10/2025
Several paint bottles did not have a ball: too bad
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Michael A.
Rating: 2 out of 5
following a purchase from 17/10/2025
The color I received was very different to the color chart from Sofolk.
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Philippe G.
Rating: 4 out of 5
following a purchase from 17/10/2025
In the bottles, the color of the product changes over time due to the metal ball that rusts! You should replace it with something else.
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Response from SOFOLK | Renovation-du-cuir.fr
Hello Philippe G.,
Thank you for your feedback and we are glad that you appreciated our products. We take your comment regarding the ball into account.
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A.
Rating: 1 out of 5
following a purchase from 05/10/2025
When spray painting following the instructions, the product sprays strands and filaments that make it impossible to achieve a finish without lumps, ruining the original piece. Very dissatisfied and with financial loss after use.
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Francesco P.
Rating: 4 out of 5
following a purchase from 03/10/2025
great and easy to make
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Jean Pierre D.
Rating: 4 out of 5
following a purchase from 20/09/2025
Very good product for leather renovation
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N.
Rating: 4 out of 5
following a purchase from 03/09/2025
Your advice is impressive, I have made your brand known with your advice and your products in my usual BMW E30 325iX forum. I have repaired and renovated my completely damaged, torn driver's seat. It's amazing. I might suggest that you provide pieces of leather in your catalog, according to grain sizes, and that would be perfect.
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Philippe B.
Rating: 4 out of 5
following a purchase from 17/09/2025
Impeccable
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Alfredo S.
Rating: 1 out of 5
following a purchase from 13/09/2025
I bought a paint that should be matte and it's glossy. And also the seat varnish gets stained.
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Christine L.
Rating: 4 out of 5
following a purchase from 07/09/2025
Very easy to use for dyeing and varnishing (well matte) A downside is some whitish marks despite the application of the varnish
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Marc J.
Rating: 4 out of 5
following a purchase from 05/09/2025
Product conforms to the description. A bit expensive but good.
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Gorbi M.
Rating: 1 out of 5
following a purchase from 05/09/2025
Very long times, after months from the order, upon asking what had happened, I was told that I could receive it quickly by paying 60 euros. Fraudulent and biblical production times. I have already changed supplier. Pure disappointment.
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L.
Rating: 4 out of 5
following a purchase from 03/09/2025
Specific products of excellent quality. Really good result. Clear and easy to follow instructions.
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Jean12-Pierre R.
Rating: 4 out of 5
following a purchase from 21/08/2025
satisfactory
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Pascal B.
Rating: 4 out of 5
following a purchase from 27/08/2025
Shipping costs are too expensive
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David G.
Rating: 1 out of 5
following a purchase from 17/08/2025
Ordered 2 times received in other colors they do not refund
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Response from SOFOLK | Renovation-du-cuir.fr
Hello, David G.:
We thank you for taking the time to share your opinion. We regret that your order was not to your liking. We strive to always deliver the correct colors, and your feedback is very valuable to us. Please do not hesitate to contact our customer service so that we can assist you and find a suitable solution to your situation.
Sincerely,
The SOFOLK team.
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Hubert P.
Rating: 4 out of 5
following a purchase from 14/08/2025
Good product, delivery a bit long.
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Garcia R.
Rating: 4 out of 5
following a purchase from 15/08/2025
It is in accordance with the description. The product met expectations. What more can I say? If I need it, I recommend.
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Jesus Trinidad J.
Rating: 1 out of 5
following a purchase from 20/07/2025
The truth is that the packaging is very good, but the truth is that the finish and quality of the product is not really good. I followed the steps one by one and did not skip anything, and with the materials you decided on, there is no way. The finish looks very bad and the product ends up peeling off, and it has been sanded and everything done as you specified.
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Nicole D.
Rating: 4 out of 5
following a purchase from 13/07/2025
For the color, perfect. For now, the leather is rough to the touch, but I have only applied varnish once. I will see when I have applied it several times.
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