Customer reviews of SOFOLK | Renovation-du-cuir.fr

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 458 published reviews
5 3 790 85% 4 616 14% 3 28 1% 2 5 0% 1 19 0%

Summary of reviews

SOFOLK offers a consistently positive experience with a wide range of products that customers praise for effective renovation outcomes, precise shade matching, and easy, clear application. Customers highlight helpful and professional customer service, fast and reliable delivery, and detailed guidance that leads to results like seats and sofas looking like new. The product line is described as exceptionally effective for various leather and vinyl repairs, with multiple mentions of excellent results, durable finishes, and satisfaction across different projects. Overall, the store is experienced as reliable, well-supported, and capable of delivering high-quality renovations.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2020
No complaints. Fast delivery, neat parcel, efficient products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2020
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/10/2020
it would be nice to have a page containing all the products and possibly add a search filter.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2020
The products were delivered promptly with instructions. I was able to repair (torn leather) and refinish (stain and varnish) the club chair I really wanted. The instructions were perfect and the products easy to use. I'm by no means a pro, but I'm very pleased with the result. Thank you Sofolk and bravo for being made in France. I'll be ordering other products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2020
Excellent products!!! Fast and careful shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2020
very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2020
Very well explained, easy to consult
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2020
Fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2020
The team was very helpful on the phone and delivered very quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2020
Quality product, high performance and commitment. I am very satisfied. I recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2020
Delivery well insured.
Good product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2020
very well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2020
RAS no particular problem with this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2020
very good quality products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2020
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2020
excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2020
The color is perfect and spreads easily, I had ordered the little extra pack and thanks to this material I have no brush marks, I had given the Ral number and I received exactly what I wanted and quickly I am very happy, my off-white sofa is elegant again, I chose the spray for protection which is also perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2020
Perfect. Fast and careful delivery. Effective product. Delighted.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/10/2020
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2020
Perfect! Thanks to SOFOLK for the quality of the information provided on the site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2020
very efficient, white leather sofa almost like new!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2020
fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2020
Perfect, nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2020
I am totally satisfied with "Sofolk"'s service. I was able to order the perfect color thanks to the color chart I had requested. My order arrived quickly and perfectly packaged. I had the opportunity to speak to someone on the phone before my order was shipped. He was charming, took the time to answer my questions and encouraged me to call back if I had any questions about the application of the product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2020
I'm lucky enough to be on the spot and deal directly with a team that's always friendly and responsive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2020
Clear website Easy ordering Valuable telephone advice Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2020
It's well made.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2020
It's well made.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2020
impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2020
great customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2020
After an e-mail in which I asked a few questions, a gentleman phoned me to answer my questions, explain and guide me in the choice and quantity of products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2020
After an e-mail in which I asked a few questions, a gentleman phoned me to answer my questions, explain and guide me in the choice and quantity of products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2020
It lives up to its reputation! I recommend it!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2020
Very well documented site, fast delivery and products as described.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2020
Very well documented site, fast delivery and products as described.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2020
Impeccable products and in accordance with your presentation. Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2020
Very good advice and suitable products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2020
Very good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2020
Product ordered directly on the spot, very good welcome
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2020
Clear instructions, fairly simple work, perfect result
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2020
very easy to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/09/2020
Hello The product received is the red color ref 3011 for a red-brown color gold after test on our sofa, the roller is rather red all court, too bad We will wait before doing anything when the color chosen on your site which corresponds approximately to our sofa comes out in red and not in red-brown Cordialement
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Response from SOFOLK | Renovation-du-cuir.fr
Hello, please note that you can only view color previews on our website.
There are several warnings to remind you that the colors displayed on a screen can in no way be taken as a reference. In fact, colors vary enormously from one screen to another, and the only way to make an informed choice is to order a physical color chart to make your comparison directly on the surface to be painted. If you wish to rectify this error, please contact us directly by telephone so that I can propose an accommodating solution. At your service, Sofolk support. 05-57-34-69-72
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