Customer reviews of SOFOLK | Renovation-du-cuir.fr

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 361 published reviews
5 3 702 85% 4 611 14% 3 26 1% 2 5 0% 1 17 0%

Summary of reviews

SOFOLK offers dependable leather renovation products with clear, thorough guidance that helps achieve excellent results, from repairing worn and cracked leather to rejuvenating jackets and car seats. Customers praise the accuracy of color matching, easy application, and durable nourishment that preserves flexibility and appearance across furniture, jackets, and vehicles. The service is highlighted for responsive advice, detailed explanations, and reliable technical support, with many noting fast or efficient delivery and strong product performance. Overall, buyers report impressive results, easy-to-use formulations, and confidence in renewing and coloring leather items.

2 star reviews

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O
OSCAR G.
Rating: 2 out of 5
following a purchase from 27/04/2026
I have found it very difficult to even repair a single scratch on the leather of my seats. When sanding and smoothing after application, to match the rest of the surface, it has always marked with a different tone at the moment of applying the liquid leather, the dye. Having to sand again...remove the painted area and leave it completely as it was initially and repeat the application but finally skipping the leather repairer. Regarding the color, I consider, at least in my particular case, black and navy blue...that especially the latter has not had the desired uniformity...the mixture of shades is clearly noticeable sometimes mixed, the color segregating, I mean...despite shaking it thoroughly. And one deficiency: the black dye did not come with the bottle having the steel ball inside to achieve the mixture when shaking. The other one did. The protective varnish is difficult to apply without drying too quickly, making the overlap point noticeable...and having to apply solvent to redo the piece completely. In general, I had higher expectations. But dealing with standard colors from the catalog. And the navy blue color obtained was very different from what was promised. It has changed the tone of the seats. In general, for my next purchase, I will resort to some other competing brand. I regret to conclude. Thank you very much. Best regards.
Translated reviews
Response from SOFOLK | Renovation-du-cuir.fr
Hello Oscar,

We sincerely regret that your experience with our products did not meet your expectations. We understand your frustration regarding the differences in tone and the difficulties in application. We invite you to contact our customer service so we can help you resolve your situation in the best possible way.

Sincerely,
The SOFOLK team | Renovation-du-cuir.fr
S
STÉPHANIE S.
Rating: 2 out of 5
following a purchase from 20/03/2026
The paint is always lighter than the color announced on the color chart. It darkens slightly upon drying but the discrepancy is still glaring. Despite this, the paint is very covering in the first coat.
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Response from SOFOLK | Renovation-du-cuir.fr
Hello Stéphanie,

Thank you for your feedback. We are delighted that you found our paint very covering. We take your comments regarding the shade into account and will ensure to improve our color charts.
We advise always testing the color in several layers on a small area before generalizing. This way, if the shade does not match our color chart or your expectations, it is always possible to return it for an adjustment...
Do not hesitate to contact us for any questions, our team is here to help you.

Best regards,
The SOFOLK team
M
MARC L.
Rating: 2 out of 5
following a purchase from 23/01/2026
The red color is rather pink and the result disappointing
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Response from SOFOLK | Renovation-du-cuir.fr
Hello Marc,

Thank you for taking the time to share your feedback. We are sorry to hear that the shade does not meet your expectations and that the result did not satisfy you.
It is possible that we made a dosage error, however red tones are not very covering and require many layers to achieve the shade unfortunately. Many customers are misled by these colors. If despite this the color is still not right, please contact us!

Best regards,
The SOFOLK team
D
DIEGO D.
Rating: 2 out of 5
following a purchase from 26/09/2025
the color does not seem right to me. I sent a sample to get the color and the one they gave me is lighter. I took the sample from the sofa itself and comparing it with that same area the color is lighter. I expected it to be exact so I wouldn't have to paint the entire sofa and it hasn't been like that.
Translated reviews
Response from SOFOLK | Renovation-du-cuir.fr
Hello Diego D.,

We sincerely appreciate your feedback and regret that the color received did not meet your expectations. We strive to deliver the best results and your experience is very important to us. We invite you to contact our team so that we can find a suitable solution to your situation.

Thank you for your understanding.

Sincerely,
The SOFOLK team
M
MICHAEL A.
Rating: 2 out of 5
following a purchase from 17/10/2025
The color I received was very different to the color chart from Sofolk.
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