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M
Rating: 4 out of 5
No issues with Sogedex for several years. Carrier to be reviewed. Thank you.
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Customer reviews of Sogedex
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 17 published reviews
Reviews 2 and 4 stars
Reset filtersD
Rating: 4 out of 5
The product is very good and practical. But: Even though the shipment comes from France, a delivery time of over 14 days is simply too long. However, the friendly correspondence was a small compensation.
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Response from Sogedex
Hello,
we sincerely apologize for the unusually long delivery time.
You placed your order on May 12th and received your package on May 26th.
The extended Ascension Day weekend in France (May 14th-17th) led to a slight delay in our usual delivery times. Our company was closed during this period, and the transport companies also had an increased volume of shipments, which affected the delivery times.
However, it reassures us to know that the quality of our exchange and our customer service could support and reassure you throughout the entire ordering process.
We hope to fully satisfy you with your next order.
Best regards,
Your customer service team
we sincerely apologize for the unusually long delivery time.
You placed your order on May 12th and received your package on May 26th.
The extended Ascension Day weekend in France (May 14th-17th) led to a slight delay in our usual delivery times. Our company was closed during this period, and the transport companies also had an increased volume of shipments, which affected the delivery times.
However, it reassures us to know that the quality of our exchange and our customer service could support and reassure you throughout the entire ordering process.
We hope to fully satisfy you with your next order.
Best regards,
Your customer service team
S
Rating: 4 out of 5
Order confirmed and fast delivery
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P
Rating: 4 out of 5
Delivery in accordance with the order and within the deadlines
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