Customer reviews of Soledi ArtDeco

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9,6 /10
Overall rating: 9,6 out of 10
Based on 5 276 published reviews

Summary of reviews

Soledi ArtDeco consistently delivers fast, reliable service with rapid order fulfillment and express delivery that keeps customers well informed through tracking and timely arrivals. The product visuals and descriptions are matched in reality, with items arriving well packaged, intact, and in good condition, and orders often arriving on time or even faster than expected. Customers praise the professional handling and friendly delivery experiences, noting careful packaging, on-time deliveries, and dependable fulfillment across multiple orders. Overall, shoppers highlight smooth ordering processes, accurate product representation, prompt shipping, and careful packaging as core strengths.

Reviews 1, 2 and 3 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/08/2017
2 items that did not match the photos on the site. Rather correct site but I don't think I will place new orders on this site. A bit disappointed by some items received that I immediately returned.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/07/2017
Disappointed that the bride wearing her spouse is in a suit and not in a dress... in the sales photo this is not specified and we don't see it...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/06/2017
The delivery was fast, but the cost was high. The disc arrived damaged on the side.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/05/2017
very good sites
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Response from Soledi ArtDeco
Hello,
you just gave a 1-star rating indicating "very good site",
is this an error?
Would you like to change this star?
Thank you in advance for your feedback,
Best regards
Sophie
Soledi ArtDeco
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/05/2017
Average quality product
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/05/2017
Site not very user-friendly
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/05/2017
the order is not compliant, the stars do not match the indicated size
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Response from Soledi ArtDeco
Hello,
We are sorry for this online error that we will correct immediately.
Do not hesitate to return the unwanted products in their original packaging so that we can refund your purchase as well as the return costs.
Thank you in advance for your understanding
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/04/2017
Very good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/04/2017
average
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/04/2017
I was disappointed with my order because the colors sent were not varied, shades of purple and blue. In total, 2 purple, 1 pink, 2 blue, 1 green... I was expecting at least yellow and red to have something different. So really disappointed
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/03/2017
Fast service and item as described and well packaged. I just regret the shipping costs which are too high for my taste (15€ for Belgium, for an item worth 10, but I absolutely needed it!). It would have been much less expensive to offer shipping via Mondial Relay or Kiala...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/12/2016
Shipping costs are high, but delivery is very fast. The carrier calls to set an appointment and is punctual. I want to return an item but I couldn't find anywhere on the site the procedure to follow...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/11/2016
fast, but the product is not of the same brand as the one presented. We had chosen it because the writing was well visible, whereas on the one received the dimensions are hardly visible.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/11/2016
Just a big problem the address on the package was not correct: 63490 Et Quentin/Sauxillanges instead of 63490 Et Jean n Val which is the correct one that's all
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/10/2016
fast shipping but the quality of the items leaves something to be desired
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/10/2016
order received Monday and ordered the Tuesday of the previous week, the deadlines are not 48h
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/09/2016
no comment
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/07/2016
Very bad, merchandise arrived broken, very poor packaging and especially very disappointed with the site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/06/2016
Not bad but I regret that returns are at the customer's expense. I'm okay with one shipping of the product but not two. I will not order again under these conditions.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/06/2016
The box was too small for what I ordered. I received my order partially damaged
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/06/2016
Delays between shipping and receipt too long.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/05/2016
Packaging problem, one box broken out of 2
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/05/2016
Good but shipping costs are too high
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/04/2016
The products are very good, the service is very fast but the contents of the package do not fully match the order
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/04/2016
site ok
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/03/2016
The items are not in good condition
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/01/2016
Disappointed by 1 - Message left on the site, no response. 2- Among the thermoformable foam sheets ordered in 2 mm, one or two were only 1 mm. 3- I was supposed to be delivered in two working days (I paid a little over 7 € for this service), I was delivered in three days.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/12/2015
Hello, I am completely satisfied with the order and delivery times. The only small downside (but not too serious) is the fact of not being notified by SMS (even though we provide the phone number) about the arrival of the order, especially when the delivery point changes location. I don't check my emails every day and, for some, this can be inconvenient. But, I repeat, I am completely satisfied. Just improve the email info. Thank you
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/11/2015
Partial delivery preventing me from using the pouches ... I am disappointed that I was not called to inform me of the so-called error since it was written remaining to be delivered on the Delivery Note. However, the quality of the products is good.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/08/2015
Average, I ordered products that they no longer had in stock, I was refunded but I also received products that did not match the photo (the color) and for decoration, it's important!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/07/2015
The pyrography tool I bought is for children and not as efficient as described on the site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/07/2015
Despite ordering very early compared to the start of the school year, my order arrived a week and a half late... I will still recommend your site, since your services ensured that I was satisfied with the ordered product
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/08/2015
Hello,
Disappointed, 3 items were missing from my order and my new order arrived almost 2 weeks later.
I hope that there will be no issues with my next order. Thank you
Regards
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/08/2015
The quality is light
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/06/2015
Good. But some letters did not hold well on their own.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/06/2015
Omission of items in the delivery + 1 item arrived broken. However, good responsiveness to deliver the complement
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/03/2015
I am just disappointed because I couldn't get the 10% discount by typing PAQUES2015 so I called and the gentleman I spoke to on the phone told me he would add a pack of eggs but in short, I got nothing extra!!!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/03/2015
THE CARRIER DID NOT COME TO US WHILE WE WERE THERE AND LEFT US A NOTICE ON THE NET. AS A RESULT, MY HUSBAND HAD TO GO PICK UP OUR ORDER IN ENNERY SO THAT WE WOULD HAVE OUR EASTER EGGS ON TIME!!!!!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/03/2015
Too bad there is no way to arrange for affordable shipping to Belgium... 2 stones broke otherwise, everything is perfect
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/12/2014
a bit disappointed with my order, I thought I would get stencils to encourage me in my paintings but the sheets are uninteresting to me
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