Customer reviews of SomniShop

8,8 /10

Based on 1 015 published reviews

5 735 72% 4 132 13% 3 41 4% 2 25 2% 1 82 8%

Summary of reviews

The store consistently delivers on speed and reliability, with multiple mentions of fast, on-time delivery and items arriving promptly from various locations. The range of products for sleep and breathing aids is noted as broad and practical, with customers finding easy ordering, clear descriptions, and items that work in real use, such as masks that stay in place and improve breathing. Customer service and support are highlighted as responsive and courteous, with helpful communication, efficient processing, and smooth returns or resolutions when needed. Overall, shoppers appreciate value, competitive pricing, well-packaged items, and reliable fulfillment that supports repeated purchases.

Reviews 1, 2, 3, 4 and 5 stars

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Pauline A.

Published on 06/05/2020 à 18h03

speedy delivery. Item as required.

Donal C.

Published on 05/05/2020 à 13h49

I still haven’t received delivery of my order !! What is happening ? [email protected]

Response from SomniShop

Dear Mr.Collins

We are very sorry that you have not yet received your order. We kindly ask you to contact our customer service at : [email protected] so that we can quickly clarify your request.

Paul D.

Published on 30/04/2020 à 11h22

Easy ordering, swift despatch, well-packaged product

Steven O.

Published on 28/04/2020 à 10h40

Fast service, prices could be lower for some products, and responsive to emails! Perhaps there could be a wider range of nasal dilators to choose from but the ones available are good for trying out!

Lisa P.

Published on 25/04/2020 à 09h25

Very expensive for such a flimsy mask.

Yan H.

Published on 02/04/2020 à 23h32

Excellent service, keep it up!

Nick S.

Published on 28/03/2020 à 14h47

fast delivery - my order came through quickly.

Graeme F.

Published on 24/03/2020 à 10h58

Prompt delivery

KOON W.

Published on 18/03/2020 à 10h19

Speedy service, item purchased was well packed

Jacqueline B.

Published on 06/03/2020 à 13h09

Delivery fast.

Duncan G.

Published on 06/03/2020 à 09h39

I order this on the 26/02/20 and it has yet to arrive. So I would piont to the postal as an area for improvement.

Michael R.

Published on 03/03/2020 à 09h44

Very bad product. The pillow is a torture device, meaning you get zero sleep at night. I guess that is one way to resolve snoring...

Response from SomniShop

Dear customer, we regret that our product didn't stop the snoring the way it was intended. Please contact our customer support and we will try to find a solution.

With kind regards,
Team Somnishop

Bridget M.

Published on 22/02/2020 à 14h16

Yes very easy to use and very prompt with delivery

Denroy B.

Published on 21/02/2020 à 11h30

Instructions should be written in English as well.

WILLIAM H.

Published on 21/02/2020 à 09h36

Very good service

Gwyneth L.

Published on 12/02/2020 à 15h32

Decent price and works for me

Easy to use and prompt delivery

Easy to use

Imre T.

Published on 07/02/2020 à 15h06

Absolutely.

Ted G.

Published on 06/02/2020 à 19h42

Good pricing, service, and communication.

Michael T.

Published on 05/02/2020 à 12h20

Good product offering, easy ordering process, quick delivery, quality product.

Margaret D.

Published on 04/02/2020 à 13h17

It took a little long to get here but it was coming from Germany so I cut the company some slack.
I am on my second mouthpiece with reorders for bands. It is the only product that fits my mouth! I wish the mouth pieces lasted longer. I realize that there is built in Obsolescence so people reorder. That makes me kinda sad. But there is nothing I can do about it and I see the logic of it from a business standpoint.

GARY E.

Published on 30/01/2020 à 23h19

Good service and very happy with the quality of the product I purchased.

michael C.

Published on 30/01/2020 à 10h35

Order tracking was excellent

Richard S.

Published on 28/01/2020 à 12h42

I have not received the item yet.

Danny H.

Published on 16/01/2020 à 11h36

Very fast delivery

Clifford B.

Published on 16/01/2020 à 10h05

Delivery not that fast, but it arrived!

Pavol C.

Published on 16/01/2020 à 08h01

Fast delivery

Håvard L.

Published on 28/12/2019 à 09h03

Fast delivery.

David J.

Published on 21/12/2019 à 20h59

Good price and service on the product.

Angela L.

Published on 20/12/2019 à 16h18

Certainly!!

Gillian C.

Published on 10/12/2019 à 11h32

Still not received my order 10 days after placing it

Jacqueline B.

Published on 26/11/2019 à 13h07

Great service. Goods always received promptly without damage.

Davide C.

Published on 26/11/2019 à 07h27

good timing

Stephen P.

Published on 21/11/2019 à 14h26

Very satisfied

Darryl D.

Published on 05/11/2019 à 16h13

Cannot track my item on their tracking website with the number provided. List my item as: "not found"

Gordon M.

Published on 01/11/2019 à 12h28

Product did not yet arrive. Why??

Response from SomniShop

Dear customer, we've shipped your order the very next day. Please take into account that we ship from Germany and that a delivery to Australia usually take up to 10 business days. Your order should arrive this week, if not then please contact our customer service.

Team SomniShop

John T.

Published on 28/10/2019 à 01h07

Efficient service

Paul N.

Published on 24/10/2019 à 12h01

good pricing and speedy delivery

Bernard D.

Published on 24/10/2019 à 00h35

If the inst rations where in English it would be good

Harold K.

Published on 15/10/2019 à 14h01

Had good communications when my package was delayed during the shipment.

Gwyneth L.

Published on 15/10/2019 à 11h56

very good