Customer reviews of SomniShop

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8,6 /10
Overall rating: 8,6 out of 10
Based on 3 020 published reviews

Summary of reviews

SomniShop delivers a range of items with fast and reliable shipping, often arriving on time and well packaged, and provides clear, useful product information and user manuals, sometimes including helpful video content. Customers highlight convenient ordering, a wide range of parts for masks, and good service that supports quick processing and efficient communication. Several reviews mention accurate product delivery and dependable quality, with items conforming to descriptions and practical, portable designs for use at home or on the go. Positive experiences also emphasize value, affordable pricing, and the effectiveness of products for their intended needs.

Reviews 1, 2, 3 and 4 stars

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F
Francis M.
Rating: 2 out of 5
Try making sure I've actually received my order before asking me to review it
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D
Dirk V.
Rating: 4 out of 5
A good quality. And good service
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H V.
Rating: 3 out of 5
I received a cushion instead of a pillowcase. Contacted but had to return again
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E
Emile
Rating: 4 out of 5
Fast handling. Nicely packaged, a small item not in a large box
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Magali F.
Rating: 1 out of 5
I have not received the product
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Pieter S.
Rating: 2 out of 5
Simply not delivered at the indicated time by DHL. Forcing DHL to keep their delivery promise.
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Philippe L.
Rating: 4 out of 5
Fast delivery and in accordance with my order
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R
Richard M.
Rating: 2 out of 5
By respecting the delivery deadlines as indicated in your advertisement.
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Christian D.
Rating: 4 out of 5
As I still have not received the package, I cannot give a valid evaluation...
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L.t.j. B.
Rating: 4 out of 5
Order and agreements were well fulfilled,
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G
G.c. R.
Rating: 4 out of 5
Ordering via the site was very easy.
Neatly received a confirmation email and an email that it was sent.
Well packaged what was ordered.
Products were exactly as indicated on the website.
Just good
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B
B V.
Rating: 4 out of 5
Quick response. Hose holder good and handy product!
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A
Amanda H.
Rating: 3 out of 5
Handling of my products was terrible, package arrived in an extremely damaged state, I am not impressed at all
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Greg R.
Rating: 4 out of 5
Easy to use and understand website. Good prices compared to other sites.
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A B.
Rating: 4 out of 5
Good value for money. Fast delivery
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G. T.
Rating: 1 out of 5
I have received nothing to this day.
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D
Dora L.
Rating: 1 out of 5
I still have not received my order
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Hanny H.
Rating: 4 out of 5
fast service and nice clothing
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Henk W.
Rating: 1 out of 5
what a rip-off: €69.95 for a piece of plastic, purchase value a few cents and then free shipping from €70. deep and deeply tragic!!
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M
M.c. S.
Rating: 4 out of 5
neat and fast
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G
Georges D.
Rating: 2 out of 5
The site is messy and does not allow for an easy and correct choice of product, which easily leads to errors. The presentation, product descriptions, and photographic presentation are completely insufficient. search
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Pl R.
Rating: 4 out of 5
Good service
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M R.
Rating: 4 out of 5
product works well
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Martin T.
Rating: 4 out of 5
n mmmmm mml
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M
M I.
Rating: 3 out of 5
The order arrived quickly. Unfortunately, the ordered cushion is not satisfactory. Too hard and too thick. Now I want to return it, but the costs are at my own expense, and sending it to Germany costs quite a bit. If I had known this, I definitely would not have ordered.
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F
Frederik V.
Rating: 4 out of 5
good selection of anti-snoring devices
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Roy D.
Rating: 1 out of 5
By simply placing the reviews you write on the website. I wrote a review about a snoring mouthpiece that did not work well. When I confirmed the review, it was not posted on the website and with the mouthpiece. It was a negative review so I suspect only positive reviews are posted
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Response from SomniShop
Dear customer, we post all reviews (including the bad ones), as honestly and transparently as possible. That is why we also use an independent review platform like webwinkelkeur.

The reason a product review is not immediately posted on our website is that there are often (inappropriate) spam messages that have nothing to do with the product. Therefore, the reviews are first assessed for relevance. You can now find your product review on our website.

If you have any questions, please feel free to contact our customer service.
F
François M.
Rating: 2 out of 5
the announced delivery time was not respected and is far too long.
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T
Trees V.
Rating: 4 out of 5
Good handling of the order
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E
Emmanuel V.
Rating: 4 out of 5
fast delivery quicker than said
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F
Frank D.
Rating: 4 out of 5
Nice product. Neatly delivered, unfortunately came from Germany which I did not know beforehand. I prefer deliveries directly from NL
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Patrick L.
Rating: 4 out of 5
speed
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Nazir B.
Rating: 4 out of 5
yes. good service, and website, competitive price
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Patrice A.
Rating: 4 out of 5
Well packaged, delivered quickly.
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Llumbiarres J.
Rating: 1 out of 5
my order 03E025120Y still not received
DHL the message in German not understandable
let's not talk about [email protected] which is not up to par
quality 0 where is my package?
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C
Claude G.
Rating: 3 out of 5
By translating the documents into French
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M
Michel L.
Rating: 4 out of 5
The material corresponds to the need we had and was delivered within a very reasonable time
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F
Frank J.
Rating: 1 out of 5
I still have not received my item
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C
Christian D.
Rating: 4 out of 5
Satisfactory product. Delivery carried out correctly.
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G.e. K.
Rating: 4 out of 5
Seems to me a good web shop. I have no experience yet so I can't really recommend it, I should first buy a few more products.
But.. the first purchase was good/fine.
Best regards.
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