Customer reviews of SomniShop

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 3 020 published reviews

Summary of reviews

SomniShop delivers a range of items with fast and reliable shipping, often arriving on time and well packaged, and provides clear, useful product information and user manuals, sometimes including helpful video content. Customers highlight convenient ordering, a wide range of parts for masks, and good service that supports quick processing and efficient communication. Several reviews mention accurate product delivery and dependable quality, with items conforming to descriptions and practical, portable designs for use at home or on the go. Positive experiences also emphasize value, affordable pricing, and the effectiveness of products for their intended needs.

Reviews 1, 2, 3 and 4 stars

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R
Ruben F.
Rating: 1 out of 5
They promise to deliver the product to the customer within 3-5 days. We are now a week later and I have heard nothing more. And the tracking number is incorrect according to the DHL website, so my product seems to have disappeared from the earth.
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H
Hans V.
Rating: 4 out of 5
well handled, quick and careful
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S
Sybren S.
Rating: 4 out of 5
Product has now been delivered!
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F
Fabienne R.
Rating: 4 out of 5
delivery delayed due to problems related to COVID-19 but my package arrived well
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G
Georges A.
Rating: 1 out of 5
not a word in French all in German
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P
Peter H.
Rating: 3 out of 5
no comments
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G
Graeme F.
Rating: 4 out of 5
Prompt delivery
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J
Jeroen G.
Rating: 2 out of 5
The delivery took way too long, the bottles are very small and therefore quite expensive
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O
Odile L.
Rating: 4 out of 5
Excellent
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M
Marc H.
Rating: 4 out of 5
Fast delivery
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G
Gerard P.
Rating: 1 out of 5
Delivery I have not received my order!!!
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C
Cor K.
Rating: 3 out of 5
or to send the shipment no longer with Deutsche post but directly with dhl I have been waiting for more than 8 days for my package track and trace does not work these are the items I need immediately when you call the lady says you have to email she cannot find the order I also understand the shipping but more than 7 days I find quite a lot
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H
Harmen H.
Rating: 4 out of 5
Neatly delivered, only the first time as a package for which you had to stay home and the second time through the mailbox which could also be easy.
Unfortunately, my husband still snores....
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K
Kaluzko S.
Rating: 4 out of 5
Fast and compliant delivery
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C
Cor-Jan M.
Rating: 4 out of 5
fast delivery
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K
Karin D.
Rating: 4 out of 5
Had to wait a bit longer than expected. perhaps indicate on the site that it can take longer than 5 working days for international shipping
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Response from SomniShop
Dear customer,
We strive to deliver all orders as quickly as possible. Our team sent the package on the same day. You entered a foreign address as the delivery address which may cause the delivery to take a bit longer than our standard shipping time. We appreciate your understanding.

Team Somnishop
R
Rob R.
Rating: 4 out of 5
Good items
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D
Duncan G.
Rating: 1 out of 5
I order this on the 26/02/20 and it has yet to arrive. So I would point to the postal as an area for improvement.
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R
Reygaerts J.
Rating: 4 out of 5
very good product but the delivery is way too long
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M
Michael R.
Rating: 2 out of 5
Very bad product. The pillow is a torture device, meaning you get zero sleep at night. I guess that is one way to resolve snoring...
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Response from SomniShop
Dear customer, we regret that our product didn't stop the snoring the way it was intended. Please contact our customer support and we will try to find a solution.

With kind regards,
Team Somnishop
M
Marie-Line L.
Rating: 4 out of 5
Delivery on time and product in line with my expectations.
A small remark: I would have appreciated a manual in French for setting up the straps of the bag
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N
Nicolas C.
Rating: 4 out of 5
Compliant delivery
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G
Georges L.
Rating: 3 out of 5
Missing the translation in French
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K
Koen V.
Rating: 4 out of 5
well arranged
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B
Batita M.
Rating: 4 out of 5
Top customer service, fast delivery and interesting price quality
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D
Denroy B.
Rating: 4 out of 5
Instructions should be written in English as well.
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M
Mariette M.
Rating: 4 out of 5
Fast good delivery
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William H.
Rating: 4 out of 5
Very good service
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F
Françoise B.
Rating: 4 out of 5
Speed of delivery.
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É
Évelyne V.
Rating: 4 out of 5
Very satisfied with the quality of your products
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J
Jean M.
Rating: 1 out of 5
no results, completely useless, stop offering nonsense
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M
Mark L.
Rating: 2 out of 5
Did not receive the product (the tracking code with PostNL appears to be unknown) and receive no response to my question about delivery!
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T
Tetske P.
Rating: 4 out of 5
Good service
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R
René G.
Rating: 1 out of 5
I still have not received my package... Left Germany on January 28, 2020?
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Y
Yann T.
Rating: 4 out of 5
Yes, that's right
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M
Marie-Colette S.
Rating: 4 out of 5
I found the product that suited me
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B
Bert F.
Rating: 4 out of 5
Quick processing of my order linked to perfect service.
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D
Daniel M.
Rating: 4 out of 5
paAASDéAL
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G
Gerard S.
Rating: 4 out of 5
Fast delivery of the order
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R
Richard S.
Rating: 1 out of 5
I have not received the item yet.
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