English 
Français 
Deutsch 
Nederlands 
D
Rating: 4 out of 5
Fast service. Fine product
Translated reviews
Customer reviews of SomniShop
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 3 020 published reviews
Summary of reviews
SomniShop delivers a range of items with fast and reliable shipping, often arriving on time and well packaged, and provides clear, useful product information and user manuals, sometimes including helpful video content. Customers highlight convenient ordering, a wide range of parts for masks, and good service that supports quick processing and efficient communication. Several reviews mention accurate product delivery and dependable quality, with items conforming to descriptions and practical, portable designs for use at home or on the go. Positive experiences also emphasize value, affordable pricing, and the effectiveness of products for their intended needs.
Reviews 1, 2, 3 and 4 stars
Reset filtersC
Rating: 1 out of 5
I have not received my order, it has been over a month, it's theft and my money
Translated reviews
S
Rating: 1 out of 5
Product wasn’t good
Translated reviews
M
Rating: 3 out of 5
Whilst to AP2 is working and decreasing my scoring the fit is not tight on the bottom tray despite numerous attemps to mould it via the instructions. During sleeping my teeth can slip out of the bottom tray causing snoring.
Translated reviews
M
Rating: 2 out of 5
terrible delivery, it seems that the delivery company cannot read addresses or does it on purpose, unknown address every time, terrible and the bubble silicone has nothing to do with silicone anymore, the less it goes, the less it goes, as for the rest it relaxes in a short time. to be reviewed
Translated reviews
C
Rating: 1 out of 5
Avoid. Very poor management of a complaint.
The mask was supplied the correct size, the harness was supplied too small. I provided photographs and a resized harness was not offered. When I asked how I might avoid ordering the wrong size harness in the future I received the following answer:
Hello,
Unfortunately we can not answer this question for you. You may have had the standard size, as this is the most common one.
However we don't know that. So if you want to order another size, it would be at your own buyers risk in this case.
Thank you for your understanding.
Best regards
SomniShop-Team
Translated reviews
The mask was supplied the correct size, the harness was supplied too small. I provided photographs and a resized harness was not offered. When I asked how I might avoid ordering the wrong size harness in the future I received the following answer:
Hello,
Unfortunately we can not answer this question for you. You may have had the standard size, as this is the most common one.
However we don't know that. So if you want to order another size, it would be at your own buyers risk in this case.
Thank you for your understanding.
Best regards
SomniShop-Team
S
Rating: 4 out of 5
Good service
Translated reviews
F
Rating: 1 out of 5
I have been waiting for my package for fifteen days. Still nothing received. I find this lamentable
Translated reviews
A
Rating: 4 out of 5
Beautiful product delivered
Just missing on the site that there are no separate nose masks available for my product
Translated reviews
Just missing on the site that there are no separate nose masks available for my product
C
Rating: 1 out of 5
Impossible to sleep with the cushion in my back. Since then I have had tension problems that I didn't have before. My cardiologist told me to stop using it. I am sorry, I will talk to my general practitioner. Best regards
Translated reviews
A
Rating: 4 out of 5
Beautiful, sturdy straps, just a pity that they took so long to arrive (I did receive an email about it) but I couldn't give them at the moment I wanted.
Translated reviews
R
Rating: 1 out of 5
Product has not been delivered.
Translated reviews
M
Rating: 3 out of 5
Delivery was not done by DHL but by PostNL
Translated reviews
M
Rating: 4 out of 5
Good service and good product but pricey
Translated reviews
T
Rating: 4 out of 5
Brother has really expensive MAD device gave this a go not snoring now
Translated reviews
L
Rating: 3 out of 5
Mask is comfortable but the air does not flow well through the openings,
therefore I cannot breathe calmly.
Maybe it's just a matter of getting used to and trying again.
Translated reviews
therefore I cannot breathe calmly.
Maybe it's just a matter of getting used to and trying again.
H
Rating: 1 out of 5
I still haven't received my order, I've been waiting for 2 weeks…
Translated reviews
G
Rating: 4 out of 5
Slow delivery, service from Somnishop good.
Translated reviews
A
Rating: 1 out of 5
Still nothing received...... while the package tracking states it was deposited in the mailbox. 177 euros lost......
Translated reviews
R
Rating: 4 out of 5
Fast delivery and good price-quality ratio
Translated reviews
J
Rating: 4 out of 5
Good price on products.
Translated reviews
K
Rating: 3 out of 5
The order was sent quickly but I still sometimes arrive on the back. The t-shirt deforms and I end up with the
Translated reviews
C
Rating: 4 out of 5
Fast delivery
Translated reviews
J
Rating: 1 out of 5
I did not receive my order. Yet the GLS delivery person says they delivered it while I was at home that day.
Translated reviews
A
Rating: 1 out of 5
I wanted to exchange a t-shirt because it was too big. But customer service claimed there was a stain on the returned t-shirt to avoid refunding anything.
Translated reviews
V
Rating: 3 out of 5
Cannot give a review - have not received anything yet
Good follow-up on the issue - product delivered after a month
Translated reviews
Good follow-up on the issue - product delivered after a month
P
Rating: 3 out of 5
The order arrived in good order after almost a week. This was due to GLS having problems with delivery in the Netherlands. SomniShop NL could not do anything about this. But when I emailed them about it, it was never answered. That's why I can only give three stars.
Translated reviews
I
Rating: 4 out of 5
Everything delivered quickly and well.
Translated reviews
C
Rating: 3 out of 5
Hey, it would be better to deliver the products first and then ask if I'm satisfied…
Translated reviews
P
Rating: 3 out of 5
Only tried one setting lower than 6 so need to try a liwer setting again and hope for better results
Translated reviews
F
Rating: 3 out of 5
Very disappointed
Translated reviews
J
Rating: 3 out of 5
My order never arrived. Either DHL did not receive the order, or DHL lost it. When I called at the end of the delivery period (Wednesday), I was told I would receive news after contacting DHL. On Friday morning, when I called because I had not heard anything, the person told me they would send me a new package as soon as possible. On Friday at 2 PM, they sent me an email to inform me that they would send my package on Monday and offered me 10% off my next order. I requested a refund which I received in a very short time. So there is a service, which could be more responsive, but which does its job, hence my average rating.
Translated reviews
M
Rating: 1 out of 5
The goods were not described correctly a key piece of information missing, had they been properly described I would not have bought them as they would not fit, you are not accepting this, furthermore, despite your paperwork offering a UK phone number, it only went to a fax machine, you blanked my request for a UK tel no that 'worked', therefore I have raised a complaint with HSBC
Translated reviews
A
Rating: 2 out of 5
Despite
Translated reviews
B
Rating: 4 out of 5
Delivery was quick. Unfortunately I cannot use the guard as it causes to much pain in my jaw and my teeth.
Translated reviews
F
Rating: 1 out of 5
Strange, haven't received anything yet but still had to give a review
Translated reviews
G
Rating: 1 out of 5
I have still not received the product.
Translated reviews
B
Rating: 1 out of 5
No communication, no delivery.
Translated reviews
J
Rating: 4 out of 5
I have shopped here once and it was fine.
Translated reviews
K
Rating: 1 out of 5
I haven’t received my order
Translated reviews