Customer reviews of SomniShop

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8,6 /10
Overall rating: 8,6 out of 10
Based on 3 020 published reviews

Summary of reviews

SomniShop delivers a range of items with fast and reliable shipping, often arriving on time and well packaged, and provides clear, useful product information and user manuals, sometimes including helpful video content. Customers highlight convenient ordering, a wide range of parts for masks, and good service that supports quick processing and efficient communication. Several reviews mention accurate product delivery and dependable quality, with items conforming to descriptions and practical, portable designs for use at home or on the go. Positive experiences also emphasize value, affordable pricing, and the effectiveness of products for their intended needs.

Reviews 1, 2, 3 and 5 stars

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R
Roberto Z.
Rating: 5 out of 5
Good service, very fast
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R
Rémi F.
Rating: 5 out of 5
Very good products, thank you!
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C
Cynthia V.
Rating: 5 out of 5
Fast and excellent service. Ordered multiple items and always satisfied!
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F
Frans V.
Rating: 5 out of 5
Correct and fast delivery
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E
Eliška M.
Rating: 5 out of 5
very satisfied
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F
Fred M.
Rating: 5 out of 5
easy to order and fast delivery
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L
Lesley M.
Rating: 1 out of 5
Haven’t received it 2 weeks after ordering
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F
Fredrik S.
Rating: 5 out of 5
Excellent and quick delivery!
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Glenn A.
Rating: 2 out of 5
These lose their strength far too quickly I've had several but the work just wished they lasted longer
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A
Albertha V.
Rating: 5 out of 5
Received what we needed, we are satisfied with it.
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M
Monique P.
Rating: 3 out of 5
Shipping po
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P
Philippe G.
Rating: 2 out of 5
Bad product
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K
Klasien V.
Rating: 3 out of 5
Order not fully received of the five packages of cleaning wipes for Apnea mask
There were 4 in the box
Photo sent via email
After days of waiting no response
Called had to speak in German
Was told it would be looked into but so far I have not received my 5th cleaning package
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P
Philippe S.
Rating: 1 out of 5
I did not receive the refund
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P
Philippe D.
Rating: 5 out of 5
Device as described
Effectiveness at the appointment
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L
Leo O.
Rating: 5 out of 5
Everything was okay.
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A
Alain B.
Rating: 5 out of 5
Good
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F
François V.
Rating: 5 out of 5
Fast, efficient, good product
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Walter
Rating: 5 out of 5
Good product
Fast shipping
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Marilena F.
Rating: 5 out of 5
t-shirt
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M
Mathieu F.
Rating: 5 out of 5
Fast delivery and well communicated
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L V.
Rating: 5 out of 5
Delivery took a week. Product as indicated.
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M
Marie C.
Rating: 5 out of 5
Fast delivery, clear and precise user manual with very useful video in French and finally effectiveness and attractive price
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G
Gloria T.
Rating: 5 out of 5
A great idea and stops my husband’s apnea.
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Dominique C.
Rating: 5 out of 5
Perfect !!
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Serge M.
Rating: 5 out of 5
Good experience
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G
Gaïa
Rating: 5 out of 5
Efficient service, nice quality of fabric, high cost
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Gl
Rating: 5 out of 5
Very good
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J
John
Rating: 5 out of 5
Excellent product. At last I
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A
Al A.
Rating: 1 out of 5
Not the best, borderline unusable. The sales practice is also a little opaque. Missed that you need to pay extra to be able to return after trying. Disappointed, that I can't use it and it cost a ton. Very professional looking brand otherwise.
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G
Gb
Rating: 2 out of 5
The device is too big for my mouth and I am a full grown adult man. The adjustment is poor and it is uncomfortable and doesn’t stop my snoring. I have had better results from much cheaper devices.
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C
Christophe D.
Rating: 5 out of 5
Good product, conforms to the description. Pillow that helps with CPAP. Received quickly.
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Werner R.
Rating: 1 out of 5
Bought items for over 160 euros, never received anything.
Initially kept on the line in a not quite rude irritated manner by customer service, and then nothing more.
No response, no items, money gone.
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J
Jean-Pierre C.
Rating: 5 out of 5
Very good
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W
Werrannah
Rating: 1 out of 5
Ordered over 160 euros worth of items here but never received anything.
Then kept on the line in a not quite rude manner by service only to hear nothing more...
Lost money
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J
Jean-Marc F.
Rating: 2 out of 5
The transport is terrible. Indeed, the product was supposed to be delivered to my home. For an unexplained reason, it was delivered to a pickup point on the grounds that the package could not be delivered to my home. And why??? My address is very easy to find and I was home. So, an experience that leaves a bad memory.
The quality of the product is of course essential, but without serious logistics...
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S
Stephane T.
Rating: 5 out of 5
Very good
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Michel P.
Rating: 5 out of 5
very fast delivery very good site
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Antony S.
Rating: 5 out of 5
Fast dispatch, item arrived super quick all the way from the us to uk, would use somnishop again.
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Graham K.
Rating: 2 out of 5
Considering the cost, the delivery time is terrible. Ignore the 3-5 working days, instead assume 3 weeks. The responses from support suggest they know this. So, you pay a premium for delivery, but receive the slowest possible.
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