Customer reviews of SomniShop

8,8 /10

Based on 1 015 published reviews

5 735 72% 4 132 13% 3 41 4% 2 25 2% 1 82 8%

Summary of reviews

The store consistently delivers on speed and reliability, with multiple mentions of fast, on-time delivery and items arriving promptly from various locations. The range of products for sleep and breathing aids is noted as broad and practical, with customers finding easy ordering, clear descriptions, and items that work in real use, such as masks that stay in place and improve breathing. Customer service and support are highlighted as responsive and courteous, with helpful communication, efficient processing, and smooth returns or resolutions when needed. Overall, shoppers appreciate value, competitive pricing, well-packaged items, and reliable fulfillment that supports repeated purchases.

Reviews 1, 2, 4 and 5 stars

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pauline F.

Published on 29/03/2023 à 18h38

good selection of products. good prices and excellent delivery

Murat O.

Published on 29/03/2023 à 12h51

Great services but instructions can be English too

DANIEL D.

Published on 28/03/2023 à 16h38

The mask was no good and it cannot be returned an expensive waste of money.

James E.

Published on 28/03/2023 à 16h31

Prompt despatch and delivery...highly recommend

Trudi D.

Published on 28/03/2023 à 14h07

Awful customer service!

John K.

Published on 28/03/2023 à 12h58

The item took a while to arrive.

Elaine R.

Published on 24/03/2023 à 15h56

I love the belt for that vibrates when I roll onto my back, as I have sleep apnea when I lie on my back. I did not get on with the rucksack but this is great!

Mark H.

Published on 24/03/2023 à 12h13

Fast delivery and easy to track

Anne P.

Published on 21/03/2023 à 18h31

Efficient delivery

Simon D.

Published on 20/03/2023 à 18h57

The ordering process was easy and efficient. Delivery quick. I'd definitely use this company again. No hesitation to recommend to others.

Published on 20/03/2023 à 13h26

Very efficient, arrived very quickly.

Toby G.

Published on 15/03/2023 à 16h05

Good product, but seems relatively expensive for what it is

Dee W.

Published on 10/03/2023 à 21h16

Quick delivery very happy with product & service

Mathan S.

Published on 10/03/2023 à 13h21

Very good value, helpful support and excellent product. Delivery was quick and efficient

Caren G.

Published on 09/03/2023 à 19h17

Since Brexit this is the only place I can get my curaden denture care products.
They are reasonably priced with quick delivery.
I will continue to use Somni even if British retail get it back in stock.
Good company

raymond K.

Published on 06/03/2023 à 19h32

all round pleased

Blair J.

Published on 04/03/2023 à 18h49

Speedy service. Reliable Product.

Ian A.

Published on 03/03/2023 à 14h48

Transaction went smoothly. Communication very good

Scott S.

Published on 02/03/2023 à 13h15

Great speed of delivery and good instructions for use - most importantly it works and snoring is eliminated. My jaw is a little sore by morning but after just a few days this is expected and improving each night. Probably muscles in jaw relaxing.

Gwyneth L.

Published on 01/03/2023 à 14h47

great service and very prompt delivery

Paul S.

Published on 01/03/2023 à 12h31

Excellent service and when I opened the product, a small item was missing and I contacted them via email which was answered promptly and they subsequently posted the missing item out to where I was staying on holiday and it arrived in 3 days!!! Superb

David M.

Published on 28/02/2023 à 17h08

Excellent service

Anthony G.

Published on 27/02/2023 à 13h12

I like the product

karenina D.

Published on 22/02/2023 à 15h33

Snoring mouth guard

Jake K.

Published on 20/02/2023 à 13h40

Well packed and quite quick as not from UK , there was an error with the order which was corrected very quickly and without fuss

Peter

Published on 16/02/2023 à 13h43

Good price and quick delivery.

Shaun M.

Published on 14/02/2023 à 13h11

Great service. Pleased with my purchase

Elizabeth J.

Published on 09/02/2023 à 14h53

Excellent service and delivery was speedy

Quentin C.

Published on 08/02/2023 à 11h42

Great product for my partial dentures. Very happy

Alexander S.

Published on 07/02/2023 à 12h16

Exceptional service, arrived promptly, very satisfied with the product which is even quieter than my old CPAP

JUDITH B.

Published on 07/02/2023 à 11h28

Spot on delivery… not Evri ..

Robert E.

Published on 04/02/2023 à 07h48

Very good serice

Ken R.

Published on 03/02/2023 à 16h54

Exactly as described. Good quick delivery.

SUSAN W.

Published on 02/02/2023 à 14h07

Products as described

Sue W.

Published on 01/02/2023 à 09h33

Very good service

Tony C.

Published on 25/01/2023 à 20h44

Initial purchase was good! But even though it’s called Somnishop UK, the products come from Germany. So after they have been dispatched, once they are in the UK they are subject to import duty & tax! So to receive the products I have to pay another £45 on top of my order! It was never mentioned at the time of ordering or anywhere on the website that products would be affected by additional duty costs! Buyers be very aware when ordering!

John S.

Published on 24/01/2023 à 11h06

I had to buy this as they refused to sell me a replacement part for the one I owned. The stud broke when trying to a different stay. A simple plastic tray that holds the soft plastic in place and probably costs 1 Euro to manufacture. Very poor customer after sales service.

Maureen J.

Published on 24/01/2023 à 10h54

Good service and ontime delivery

Neil W.

Published on 20/01/2023 à 12h34

This site is very misleading. I ordered from Somnishop uk as it appeared to be a UK business. Next thing I knew I had a letter from Royal Mail saying I had customs charges to pay which was £73.47. Turned out It was from Germany. I'm disgusted as there were other sites I could have ordered from that were in the UK. If you are from the UK be aware before you order.

Kevin W.

Published on 17/01/2023 à 13h22

Timely delivery from Germany to the UK albeit very expensive. Product excellent.