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E
Rating: 5 out of 5
Perfect service
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Customer reviews of SomniShop
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 3 020 published reviews
Summary of reviews
SomniShop delivers a range of items with fast and reliable shipping, often arriving on time and well packaged, and provides clear, useful product information and user manuals, sometimes including helpful video content. Customers highlight convenient ordering, a wide range of parts for masks, and good service that supports quick processing and efficient communication. Several reviews mention accurate product delivery and dependable quality, with items conforming to descriptions and practical, portable designs for use at home or on the go. Positive experiences also emphasize value, affordable pricing, and the effectiveness of products for their intended needs.
Reviews 1, 2, 4 and 5 stars
Reset filtersM
Rating: 5 out of 5
Good product offering, easy ordering process, quick delivery, quality product.
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M
Rating: 4 out of 5
I found the product that suited me
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M
Rating: 5 out of 5
It took a little long to get here but it was coming from Germany so I cut the company some slack.
I am on my second mouthpiece with reorders for bands. It is the only product that fits my mouth! I wish the mouth pieces lasted longer. I realize that there is built in Obsolescence so people reorder. That makes me kinda sad. But there is nothing I can do about it and I see the logic of it from a business standpoint.
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I am on my second mouthpiece with reorders for bands. It is the only product that fits my mouth! I wish the mouth pieces lasted longer. I realize that there is built in Obsolescence so people reorder. That makes me kinda sad. But there is nothing I can do about it and I see the logic of it from a business standpoint.
J
Rating: 5 out of 5
Exactly the things I was looking for
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G
Rating: 5 out of 5
Good service and very happy with the quality of the product I purchased.
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B
Rating: 4 out of 5
Quick processing of my order linked to perfect service.
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D
Rating: 4 out of 5
paAASDéAL
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M
Rating: 5 out of 5
Order tracking was excellent
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S
Rating: 5 out of 5
Fast delivery
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G
Rating: 4 out of 5
Fast delivery of the order
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R
Rating: 1 out of 5
I have not received the item yet.
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B
Rating: 4 out of 5
Everything is ok
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A
Rating: 5 out of 5
Everything is perfectly in line with what was announced, I even tried to contact customer service with which exchanges were not necessarily easy since the person on the other end only spoke German or English, we managed anyway
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P
Rating: 4 out of 5
Good price
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J
Rating: 4 out of 5
correct and fine handling
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D
Rating: 5 out of 5
Good product
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A
Rating: 4 out of 5
well packaged
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J
Rating: 4 out of 5
Somnishop responded adequately. The package has been resent
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Response from SomniShop
Dear customer, unfortunately the correct delivery address did not come through to us (house number incorrect) and therefore the package was returned. We have now sent you a new package.
H
Rating: 5 out of 5
Good service
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W
Rating: 5 out of 5
perfect second product purchased in 3 years. no drift
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D
Rating: 5 out of 5
Very fast delivery
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C
Rating: 4 out of 5
Delivery not that fast, but it arrived!
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J
Rating: 1 out of 5
Item canceled one day, the next day I was informed that it had already been shipped
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Response from SomniShop
Dear customer, thank you very much for your review. We always try to ship our orders as quickly as possible, usually directly the next morning. Unfortunately, there was some overlap between your cancellation and the distribution. Please return the package to us and we will immediately refund your payment.
Team Somnishop NL
Team Somnishop NL
M
Rating: 5 out of 5
perfect
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L
Rating: 5 out of 5
Fast delivery, my order arrived quickly.
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P
Rating: 5 out of 5
Fast delivery
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I
Rating: 4 out of 5
Very good service, after placing my order online I realized I had not requested the right size. I quickly received a response and the correct size. The only thing is; do not forget to add 27.10 CHF for Swiss customs. Regarding the mask, for me it is more comfortable to wear and adjust, softer at the nose level, and the adjustment of the strap. The noise is almost identical to the other one I had, but I am very sensitive to noises for sleeping.
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J
Rating: 1 out of 5
Non-compliant product, everything needs to be reviewed, I will contact your services to get help.
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K
Rating: 5 out of 5
Good price-quality ratio
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M
Rating: 4 out of 5
No other option
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H
Rating: 5 out of 5
Correct delivery, good track and trace. Due to the busy days (Christmas/New Year) the delivery time was a bit longer but yes....... then I shouldn't have ordered it around that time. You just know that and it's also only logical. Furthermore, the package was delivered neatly, well packaged.
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A
Rating: 5 out of 5
Speed, efficiency, product meeting expectations.
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F
Rating: 4 out of 5
Excellent professional products that meet my expectations!!!
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E
Rating: 4 out of 5
excellent quality
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J
Rating: 1 out of 5
The item has not arrived yet!!!
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Response from SomniShop
Dear customer, according to PostNL's data, your package was delivered on January 2nd.
Please keep in mind that shipping during the holidays (Christmas and New Year) takes a few days longer. If you have any questions, please contact our customer service.
Please keep in mind that shipping during the holidays (Christmas and New Year) takes a few days longer. If you have any questions, please contact our customer service.
B
Rating: 1 out of 5
I still haven't received my package ordered since 21/12/20019 so I do not recommend
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H
Rating: 4 out of 5
OK - correctly delivered.
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H
Rating: 4 out of 5
Easy ordering and a lot of choice in the assortment
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