Customer reviews of SomniShop

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 3 020 published reviews

Summary of reviews

SomniShop delivers a range of items with fast and reliable shipping, often arriving on time and well packaged, and provides clear, useful product information and user manuals, sometimes including helpful video content. Customers highlight convenient ordering, a wide range of parts for masks, and good service that supports quick processing and efficient communication. Several reviews mention accurate product delivery and dependable quality, with items conforming to descriptions and practical, portable designs for use at home or on the go. Positive experiences also emphasize value, affordable pricing, and the effectiveness of products for their intended needs.

Reviews 1, 2, 4 and 5 stars

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K
Kees V.
Rating: 5 out of 5
Perfectly arranged.
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Kamal S.
Rating: 1 out of 5
Does not keep its delivery promises
To know false promise
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Response from SomniShop
We apologize for this delivery delay. We sent your package on the same day as your order. According to the tracking information, your package arrived the next day in France. It seems that something abnormal occurred at La Poste française.
Do not hesitate to contact our customer service, we will be happy to find a solution with you.

With our sincere greetings,
Somnishop France
A
AndrÉ D.
Rating: 4 out of 5
Perfect except for the delivery time being a bit long.
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Henk T.
Rating: 5 out of 5
The order was delivered quickly and well within the previously reported delivery time. The order completely meets expectations.
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Jackie B.
Rating: 5 out of 5
Good website. Cheapest I could find my product. Delivered promptly and undamaged.
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David H.
Rating: 5 out of 5
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David F.
Rating: 5 out of 5
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Annette
Rating: 5 out of 5
easy to order, prompt delivery - could do with an English language brochure
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Michael P.
Rating: 5 out of 5
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Melisa D.
Rating: 4 out of 5
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Harrie T.
Rating: 4 out of 5
Quickly delivered.
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Bernard D.
Rating: 5 out of 5
Quickly arranged and received.
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Petro T.
Rating: 5 out of 5
Good service
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Jean F.
Rating: 5 out of 5
Order honored within the deadlines with compliant products. I recommend this company.
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Martine
Rating: 5 out of 5
Fast shipping, clear info, satisfied customer! I will definitely buy again.
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Verified B.
Rating: 5 out of 5
I was hesitant ordering product from overseas. The process was very easy. The billing and shipping were no problem. Arrived in US much quicker than expected. Price and service was great. Thank You
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Francoise P.
Rating: 4 out of 5
Delivery prompt. However the plastic nose expander does not work at all. Bought 3 different sizes and all 3 fall off immediately. Not fit for the purpose.
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Marie D.
Rating: 5 out of 5
Our order arrived within 4/5 days but we had May 1st in it.
I had contacted customer service which was very responsive.
I recommend.
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Mia B.
Rating: 5 out of 5
The first time I ordered something from you .... very smoothly ordered on the site and quickly and correctly delivered.
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Peter H.
Rating: 4 out of 5
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Christa K.
Rating: 5 out of 5
Easy to order - excellent service and fast delivery - very impressed - will use this company again.
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H.j. H.
Rating: 5 out of 5
Good and timely delivery, clear site.
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Norman M.
Rating: 4 out of 5
goods arrived as ordered
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Pascal P.
Rating: 5 out of 5
Comfortable, it adapts very well.
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Annick F.
Rating: 2 out of 5
Hello,
I am disappointed: the mouthpiece is very thick, and I had to reshape it three times before getting an approximate mold. ALM
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Response from SomniShop
Hello, thank you for your comment. We are sorry to learn that the product could not meet your expectations. As with all anti-snoring dental mouthpieces, it takes an average of 2 to 3 weeks to get used to the device, which is perceived as a foreign body in the first days. If after this adaptation period wearing the orthosis is still uncomfortable, and you find it too thick, we recommend you turn to our SomnoFit-S anti-snoring orthosis, which is much thinner, and therefore more comfortable to wear. You can refer to our size guide in the description of our products to see if the device fits your jaw.

We hope this information can help you. We wish you a good night's sleep and will be happy to assist you with the adjustment of your orthosis or any other questions.

Your SomniShop team