Customer reviews of SomniShop

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8,6 /10
Overall rating: 8,6 out of 10
Based on 3 020 published reviews

Summary of reviews

SomniShop delivers a range of items with fast and reliable shipping, often arriving on time and well packaged, and provides clear, useful product information and user manuals, sometimes including helpful video content. Customers highlight convenient ordering, a wide range of parts for masks, and good service that supports quick processing and efficient communication. Several reviews mention accurate product delivery and dependable quality, with items conforming to descriptions and practical, portable designs for use at home or on the go. Positive experiences also emphasize value, affordable pricing, and the effectiveness of products for their intended needs.

Reviews 1, 2 and 4 stars

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D
Dean T.
Rating: 1 out of 5
This item hasn't been delivered as yet. It was sent to my wife's work address but she is home ill with Covid. Parcel Force did send a text but whenever we call they put in a call queuing system for endless minutes until we give up, which I guess is their goal. We apparently need a calling card to arrange re-delivery but Parcel Force did not leave one. They have supposedly taken the item back to their depot which is over 20 miles away, they could easily have left it at our local Post Office, but of course if they did this then they wouldn't be able to charge us £5 for the privilege to request a redelivery, which we are unable to do anyway because we have no card.
Please can you help.......................THIS DELIVERY COMPANY IS APPALLING!!
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Erwin B.
Rating: 4 out of 5
Ok good service
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Greg
Rating: 4 out of 5
Good service, item arrived in good time with overseas tracking to follow the purchase.
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François G.
Rating: 2 out of 5
I asked a question about the address: [email protected] and a week later I still have no response...
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Josette G.
Rating: 4 out of 5
Order returned. Well handled
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Bob F.
Rating: 4 out of 5
Product works well
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Cynthia C.
Rating: 4 out of 5
Good communication
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Robin L.
Rating: 4 out of 5
Good deli
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Jelmar T.
Rating: 4 out of 5
Product price ratio was top for my purchase
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Antoine L.
Rating: 4 out of 5
Conforms to my expectations
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Francis B.
Rating: 1 out of 5
Their website kept emptying the basket at checkout. Then sent the wrong size. Weren't even willing to pay for return postage. So got a refund and shopped elsewhere.
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Edmond E.
Rating: 1 out of 5
Ordered 3 weeks ago, delivered only today. And when we call you, we don't even get a Dutch explanation and that for a Dutch site, no thanks, it doesn't have to be with you anymore, Evert Edmond
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Loes S.
Rating: 4 out of 5
Even hesitated, the order came via Germany.
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Peter V.
Rating: 4 out of 5
Fast delivery
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Anouk
Rating: 2 out of 5
I received a faulty product and had to go through PayPal to get all of my money back.
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Jacqui R.
Rating: 4 out of 5
It suits me
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Hennie W.
Rating: 4 out of 5
good service
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Christopher B.
Rating: 4 out of 5
The product was good but the package had been incorrectly addressed which caused me a lot of delivery problems
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Lex R.
Rating: 4 out of 5
Good product. Delivery good, maybe a bit pricey
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Robert T.
Rating: 4 out of 5
no special opinion
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Prescilla R.
Rating: 1 out of 5
I would start by actually delivering the product! They say it has been delivered but I have received nothing!! And I also get no response from customer service so I just lost my money!!!! Never order here!!
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Dominique A.
Rating: 1 out of 5
By showing the price plus export taxes.
Moreover, this product is of very poor quality, in 1
month the elastic on the sides is stretched.
Product to THROW AWAY.
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Glenn A.
Rating: 1 out of 5
utterly rubbish made no difference they just make up a device say it will do something but it does not.... yet they get away with it no refund offered
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Ludwig D.
Rating: 4 out of 5
Top!!!
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Tineke R.
Rating: 4 out of 5
Quickly delivered. Good product
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Dmytro K.
Rating: 1 out of 5
Don’t work for me at all. Will try another device
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Anita V.
Rating: 4 out of 5
delivery within the deadlines
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Nigel C.
Rating: 1 out of 5
I have never received my purchase and the retailer was very unhelpful.
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Cornelia V.
Rating: 2 out of 5
Order not arrived. Returned by German post as if the order was not accepted. However, it was never offered to me.
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Juana A.
Rating: 4 out of 5
very Good
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Evelyne V.
Rating: 4 out of 5
Very good value for money and professionalism
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İlkin T.
Rating: 1 out of 5
By having a Dutch-speaking employee do it because I cannot convey my complaints
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A V.
Rating: 4 out of 5
was as desired
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Eric S.
Rating: 4 out of 5
fast shipping
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Vp
Rating: 2 out of 5
The store is good but not the product
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Yvonne V.
Rating: 4 out of 5
Good product
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J B.
Rating: 1 out of 5
Waiting for my order for more than a month. Customer service indicates every week that they will come up with a solution next week. Unfortunately, no responsibility is taken by customer service. No response to order cancellation. First and last time I ordered something here.
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Peter V.
Rating: 4 out of 5
Everything went well.
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B S.
Rating: 4 out of 5
Quickly delivered. Price-quality is fine
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