Customer reviews of SomniShop

Product conforms to the description, quality, comfort
Quick adaptation to the product
I recommend this product for people wearing it at night

Due to complicated webpage, ordered the wrong size and they will not accept a return nor provide any compensation or offer of goodwill. Waste of money. Would never buy from here again

Fast delivery, clear product information, DHL information mediocre,

By really acting when we report a received package content not conforming to the order.

Very good ;-)

Serious store

Product conforms to the order and timely delivery

Clear and fast delivery

Not received the item.

I have bought an anti-snoring device several times, this one I missed the molding so I bought another model. Best regards

Questions were answered. Product delivered quickly. Products conform... but their use is more complicated than it seems.

good quality and customer-friendly service.

Good prompt service. Good range of products.

Clear website.

The information provided about the purchased product is correct and the delivery time is fast.

I bought 2 anti-snoring t-shirts Somnipax, with inflatable and rigid cushions, it is totally ineffective, the cushion slips to the side and you sleep on your back... 66 euros for nothing!!!! and since the product has been used, no refund. It's pure and simple fraud.

Anti-snoring cushion does not work

Jjjhhh

The product is very cumbersome for sleeping, I managed to create my own much more adapted technique that allows me to keep my mouth closed which stops the snoring and I was surprised to see that a Swiss product was sent from Germany knowing that I live in Switzerland!!! So be aware that there are customs fees in addition to the price of the device!!!

I received a final rejection following my complaint:
Hello Sir,
Thank you for your patience.
After examining your concerns with the store management, we can inform you that the "holes" and irregularities in the cushion material that you are complaining about are normal air pockets related to production that do not affect the quality of the cushion and do not interfere with its function. The cushion is new and these irregularities or "three"/small "tears" in the cushion material do not interfere in any way with the function of the cushion.
Therefore, this is not a real defect nor a warranty case, and we cannot offer to exchange the cushion.
Thank you for your understanding.

For my part, ease of adaptation and correct comfort once the product is thermoformed. However, it is necessary to wear a chin strap in addition. Otherwise, I continue to breathe through my mouth in deep sleep and I expel the somnishop. So it is not at all a miracle product, nor one that is sufficient on its own. Moreover, I find its price excessive compared to the services it provides.

The product purchased was not fit for purpose.

Secure delivery with tracking. However, a bit slow

Good quality price ratio

Good communication
Prompt service

The product seems ok although it did not treat the snoring. In the end I made a surgery that helped. I will still use it for bruxism which is my secondary issue. The DHL delivery service was awful. Never had an issue but it took way too long for paid delivery. Two weeks is outrageous.

Products that you cannot find elsewhere

Very satisfied with the product

Effectiveness of the product

Website is clear, ordering is easy. Delivery time is fine and the order arrived neatly. Communication regarding the delivery is good.

Try making sure I've actually received my order before asking me to review it

A good quality. And good service

Fast handling. Nicely packaged, a small item not in a large box

I have not received the product

Simply not delivered at the indicated time by DHL. Forcing DHL to keep their delivery promise.

Fast delivery and in accordance with my order

By respecting the delivery deadlines as indicated in your advertisement.

As I still have not received the package, I cannot give a valid evaluation...