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L
Rating: 4 out of 5
The deadline was respected and the product was in accordance with the description on the site. It's very good.
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Customer reviews of SomniShop
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 3 020 published reviews
Summary of reviews
SomniShop delivers a range of items with fast and reliable shipping, often arriving on time and well packaged, and provides clear, useful product information and user manuals, sometimes including helpful video content. Customers highlight convenient ordering, a wide range of parts for masks, and good service that supports quick processing and efficient communication. Several reviews mention accurate product delivery and dependable quality, with items conforming to descriptions and practical, portable designs for use at home or on the go. Positive experiences also emphasize value, affordable pricing, and the effectiveness of products for their intended needs.
Reviews 1, 2 and 4 stars
Reset filtersR
Rating: 1 out of 5
The bracket does not stay in place falls out of the mouth
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L
Rating: 4 out of 5
for his communication
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M
Rating: 4 out of 5
Very correct, clear description and prompt delivery
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J
Rating: 4 out of 5
Easy to order and quick/efficient delivery
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M
Rating: 2 out of 5
Return costs not to the customer!!
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R
Rating: 1 out of 5
Received a different product than ordered. Worthless product. Cannot return it because it has been opened. The difference is small so not seen, but still they sent a wrong product. Weak and poor material. Absolutely useless. By the way: large price difference between the shops in different countries!!
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Response from SomniShop
Dear customer, we are sorry that you received the wrong product. We regret that you did not contact us so that we could solve this problem. Please send us an email at [email protected] with a photo of the wrong product. Or call us at: +31 74 8080 206
We will gladly send you the correct item free of charge.
We will gladly send you the correct item free of charge.
M
Rating: 4 out of 5
Delivered as agreed
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S
Rating: 4 out of 5
Great service, fast delivery, nice products.
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D
Rating: 1 out of 5
I still haven’t received delivery of my order !! What is happening ? [email protected]
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Response from SomniShop
Dear Mr. Collins
We are very sorry that you have not yet received your order. We kindly ask you to contact our customer service at: [email protected] so that we can quickly clarify your request.
We are very sorry that you have not yet received your order. We kindly ask you to contact our customer service at: [email protected] so that we can quickly clarify your request.
H
Rating: 4 out of 5
good communication & correct delivery
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M
Rating: 4 out of 5
Great purchase made, shipping was fine
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M
Rating: 4 out of 5
good product
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W
Rating: 2 out of 5
No communication regarding shipping. No status update. I still haven't received the products!
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Response from SomniShop
Dear customer, we are very sorry that you have not yet received the order. Our customer service will contact you regarding the delivery.
T
Rating: 2 out of 5
good quality. For the first few days less noise disturbance, then it became annoying and the snoring did not decrease. Ultimately, it does not work as I had hoped, as described via the webshop it helps against snoring. Very disappointing purchase.
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C
Rating: 4 out of 5
Wide range
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J
Rating: 4 out of 5
It helps excellently
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A
Rating: 1 out of 5
Having a customer service (a real one)
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S
Rating: 2 out of 5
Very slow delivery and delivery details and track and trace only in German
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Response from SomniShop
Dear customer, we regret that you had to wait a long time for your delivery. Please note that due to holidays (Easter) the delivery has taken a few days longer than normal.
P
Rating: 4 out of 5
fast delivery
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R
Rating: 4 out of 5
Good service, not fast but precise
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T
Rating: 1 out of 5
respect delivery times or, if not possible, keep the customer informed. I have been waiting for the delivery of your product that I need for ten days.
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Y
Rating: 4 out of 5
Very accessible site.
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M
Rating: 4 out of 5
Smooth delivery !!
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C
Rating: 4 out of 5
Wide choice and fast delivery
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R
Rating: 1 out of 5
They promise to deliver the product to the customer within 3-5 days. We are now a week later and I have heard nothing more. And the tracking number is incorrect according to the DHL website, so my product seems to have disappeared from the earth.
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H
Rating: 4 out of 5
well handled, quick and careful
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S
Rating: 4 out of 5
Product has now been delivered!
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F
Rating: 4 out of 5
delivery delayed due to problems related to COVID-19 but my package arrived well
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G
Rating: 1 out of 5
not a word in French all in German
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G
Rating: 4 out of 5
Prompt delivery
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J
Rating: 2 out of 5
The delivery took way too long, the bottles are very small and therefore quite expensive
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O
Rating: 4 out of 5
Excellent
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M
Rating: 4 out of 5
Fast delivery
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G
Rating: 1 out of 5
Delivery I have not received my order!!!
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H
Rating: 4 out of 5
Neatly delivered, only the first time as a package for which you had to stay home and the second time through the mailbox which could also be easy.
Unfortunately, my husband still snores....
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Unfortunately, my husband still snores....
K
Rating: 4 out of 5
Fast and compliant delivery
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C
Rating: 4 out of 5
fast delivery
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K
Rating: 4 out of 5
Had to wait a bit longer than expected. perhaps indicate on the site that it can take longer than 5 working days for international shipping
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Response from SomniShop
Dear customer,
We strive to deliver all orders as quickly as possible. Our team sent the package on the same day. You entered a foreign address as the delivery address which may cause the delivery to take a bit longer than our standard shipping time. We appreciate your understanding.
Team Somnishop
We strive to deliver all orders as quickly as possible. Our team sent the package on the same day. You entered a foreign address as the delivery address which may cause the delivery to take a bit longer than our standard shipping time. We appreciate your understanding.
Team Somnishop
R
Rating: 4 out of 5
Good items
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