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D
Rating: 1 out of 5
I order this on the 26/02/20 and it has yet to arrive. So I would point to the postal as an area for improvement.
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Customer reviews of SomniShop
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 3 020 published reviews
Summary of reviews
SomniShop delivers a range of items with fast and reliable shipping, often arriving on time and well packaged, and provides clear, useful product information and user manuals, sometimes including helpful video content. Customers highlight convenient ordering, a wide range of parts for masks, and good service that supports quick processing and efficient communication. Several reviews mention accurate product delivery and dependable quality, with items conforming to descriptions and practical, portable designs for use at home or on the go. Positive experiences also emphasize value, affordable pricing, and the effectiveness of products for their intended needs.
Reviews 1, 2 and 4 stars
Reset filtersR
Rating: 4 out of 5
very good product but the delivery is way too long
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M
Rating: 2 out of 5
Very bad product. The pillow is a torture device, meaning you get zero sleep at night. I guess that is one way to resolve snoring...
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Response from SomniShop
Dear customer, we regret that our product didn't stop the snoring the way it was intended. Please contact our customer support and we will try to find a solution.
With kind regards,
Team Somnishop
With kind regards,
Team Somnishop
M
Rating: 4 out of 5
Delivery on time and product in line with my expectations.
A small remark: I would have appreciated a manual in French for setting up the straps of the bag
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A small remark: I would have appreciated a manual in French for setting up the straps of the bag
N
Rating: 4 out of 5
Compliant delivery
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K
Rating: 4 out of 5
well arranged
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B
Rating: 4 out of 5
Top customer service, fast delivery and interesting price quality
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D
Rating: 4 out of 5
Instructions should be written in English as well.
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M
Rating: 4 out of 5
Fast good delivery
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W
Rating: 4 out of 5
Very good service
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F
Rating: 4 out of 5
Speed of delivery.
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É
Rating: 4 out of 5
Very satisfied with the quality of your products
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J
Rating: 1 out of 5
no results, completely useless, stop offering nonsense
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M
Rating: 2 out of 5
Did not receive the product (the tracking code with PostNL appears to be unknown) and receive no response to my question about delivery!
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T
Rating: 4 out of 5
Good service
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R
Rating: 1 out of 5
I still have not received my package... Left Germany on January 28, 2020?
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Y
Rating: 4 out of 5
Yes, that's right
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M
Rating: 4 out of 5
I found the product that suited me
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B
Rating: 4 out of 5
Quick processing of my order linked to perfect service.
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D
Rating: 4 out of 5
paAASDéAL
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G
Rating: 4 out of 5
Fast delivery of the order
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R
Rating: 1 out of 5
I have not received the item yet.
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B
Rating: 4 out of 5
Everything is ok
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P
Rating: 4 out of 5
Good price
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J
Rating: 4 out of 5
correct and fine handling
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A
Rating: 4 out of 5
well packaged
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J
Rating: 4 out of 5
Somnishop responded adequately. The package has been resent
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Response from SomniShop
Dear customer, unfortunately the correct delivery address did not come through to us (house number incorrect) and therefore the package was returned. We have now sent you a new package.
C
Rating: 4 out of 5
Delivery not that fast, but it arrived!
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J
Rating: 1 out of 5
Item canceled one day, the next day I was informed that it had already been shipped
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Response from SomniShop
Dear customer, thank you very much for your review. We always try to ship our orders as quickly as possible, usually directly the next morning. Unfortunately, there was some overlap between your cancellation and the distribution. Please return the package to us and we will immediately refund your payment.
Team Somnishop NL
Team Somnishop NL
I
Rating: 4 out of 5
Very good service, after placing my order online I realized I had not requested the right size. I quickly received a response and the correct size. The only thing is; do not forget to add 27.10 CHF for Swiss customs. Regarding the mask, for me it is more comfortable to wear and adjust, softer at the nose level, and the adjustment of the strap. The noise is almost identical to the other one I had, but I am very sensitive to noises for sleeping.
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J
Rating: 1 out of 5
Non-compliant product, everything needs to be reviewed, I will contact your services to get help.
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M
Rating: 4 out of 5
No other option
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F
Rating: 4 out of 5
Excellent professional products that meet my expectations!!!
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E
Rating: 4 out of 5
excellent quality
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J
Rating: 1 out of 5
The item has not arrived yet!!!
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Response from SomniShop
Dear customer, according to PostNL's data, your package was delivered on January 2nd.
Please keep in mind that shipping during the holidays (Christmas and New Year) takes a few days longer. If you have any questions, please contact our customer service.
Please keep in mind that shipping during the holidays (Christmas and New Year) takes a few days longer. If you have any questions, please contact our customer service.
B
Rating: 1 out of 5
I still haven't received my package ordered since 21/12/20019 so I do not recommend
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H
Rating: 4 out of 5
OK - correctly delivered.
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H
Rating: 4 out of 5
Easy ordering and a lot of choice in the assortment
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J
Rating: 4 out of 5
Timely delivery as agreed
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