Customer reviews of SomniShop

8,8 /10

Based on 1 015 published reviews

5 735 72% 4 132 13% 3 41 4% 2 25 2% 1 82 8%

Summary of reviews

The store consistently delivers on speed and reliability, with multiple mentions of fast, on-time delivery and items arriving promptly from various locations. The range of products for sleep and breathing aids is noted as broad and practical, with customers finding easy ordering, clear descriptions, and items that work in real use, such as masks that stay in place and improve breathing. Customer service and support are highlighted as responsive and courteous, with helpful communication, efficient processing, and smooth returns or resolutions when needed. Overall, shoppers appreciate value, competitive pricing, well-packaged items, and reliable fulfillment that supports repeated purchases.

Reviews 1, 2 and 4 stars

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Jonathan P.

Published on 02/08/2022 à 14h18

Genuine item.

Greg R.

Published on 29/07/2022 à 13h33

Good service ,shame about delivery.

Lex T.

Published on 25/07/2022 à 13h07

Purchase was simple but the courier wrote to me in German, not English to inform me of delivery. The SomniShop ladies helpmed me out though by informing me in English.

Eddie R.

Published on 21/07/2022 à 11h23

With postal charges I paid £16 for eight bands, seven of which I've sent straight to land fill because I dont need them

This means the one band I needed cost me £16 OUTRAGEUOS!!!

Pat S.

Published on 16/07/2022 à 22h20

No connection hose so could not use

Lorraine B.

Published on 12/07/2022 à 18h51

Item never arruvec

JYOTIKAR P.

Published on 23/06/2022 à 12h15

Your product came damaged and i had accident biting my top of the tongue with canine tooth due to it, therefore, not only i wasted £50 but also lost on your product not being refunded.

ANTHONY G.

Published on 07/06/2022 à 17h15

Good pricing - and service is good when one considers its provision to the UK obviously involves a little bit longer

Mandy A.

Published on 31/05/2022 à 08h30

First email that came was in German but was followed by one in English

PAUL C.

Published on 24/05/2022 à 12h48

Philips Respironics mask

Kate S.

Published on 12/05/2022 à 10h15

Had to wait a long time for my order but when it came it was great. I didn’t realise the shop wasn’t in the Uk.

Jason P.

Published on 25/04/2022 à 17h24

12345

David L.

Published on 22/04/2022 à 13h24

Excellent product and service

Samantha R.

Published on 14/04/2022 à 12h04

I still have not received this

Nina H.

Published on 13/04/2022 à 13h47

I'm sure this woyld suit some people, but im female with a smaller mouth. It just wouldnt fit. The size for the jaw hung right over my back molars and was really impossible to fit my mouth. I spent a lot of money on this as i have loads of problems finding ones small enough to fit a smaller female mouth, but never have. Alas this looked more adjustable, but the starting size was just too big.

Dean T.

Published on 05/04/2022 à 17h41

This item hasn't been delivered as yet. It was sent to my wife's work address but she is home ill with Covid. Parcel Force did send a text but whenever we call they put in a call queuing system for endless minutes until we give up, which I guess is their goal. We apparently need a calling card to arrange re-delivery but Parcel Force did not leave one. They have supposedly taken the item back to their depot which is over 20 miles away, they could easily have left it at our local Post Office, but of course if they did this then they wouldn't be able to charge us £5 for the privilege to request a redelivery, which we are unable to do anyway because we have no card.
Please can you help.......................THIS DELIVERY COMPANY IS APPALLING!!

Greg

Published on 29/03/2022 à 17h52

Good service, item arrived in good time with overseas tracking to follow the purchase.

Cynthia C.

Published on 17/03/2022 à 15h01

Good communication

Robin L.

Published on 15/03/2022 à 13h08

Good deli

FRANCIS B.

Published on 09/03/2022 à 19h07

Their website kept emptying the basket at checkout. Then sent the wrong size. Weren't even willing to pay for return postage. So got a refund and shopped elsewhere.

Anouk

Published on 28/02/2022 à 12h52

I received a faulty product and had to go through PayPal to get all of my money back.

Christopher B.

Published on 16/02/2022 à 16h56

The product was good but the package had been incorrectly addressed which caused me a lot of delivery problems

Lex R.

Published on 08/02/2022 à 09h13

Good product. Delivery good, maybe a bit pricey

Glenn A.

Published on 21/01/2022 à 15h02

utterly rujbbish made no difference they just make up a device say it will do something but it does not.... yet they get away with it no refund offered

Dmytro K.

Published on 19/01/2022 à 13h12

Don’t work for me at all. Will try another device

Nigel C.

Published on 18/01/2022 à 14h02

I have never received my purchase and the retailer was very unhelpful.

Juana A.

Published on 13/01/2022 à 13h33

very Good

Luke R.

Published on 13/12/2021 à 20h25

Due to complicated webpage, ordered the wrong size and they will not accept a return nor provide any compensation or offer of goodwill. Waste of money. Would never buy from here again

Juliet L.

Published on 23/11/2021 à 13h13

Not received the item.

Sudip G.

Published on 17/11/2021 à 18h24

Good prompt service. Good range of products.

Stephen F.

Published on 09/10/2021 à 15h20

The product purchased was not fit for purpose.

Alan W.

Published on 07/10/2021 à 13h18

Good communication
Promt service

Michal K.

Published on 05/10/2021 à 22h36

The product seems ok although it did not treat the snoring. In the end I made a surgery that helped. I will still use it for bruxism which is my secondary issue. The DHL delivery service was awful. Never had an issue but it took way to long for paid delivery. Two weeks is outrageous.

Francis M.

Published on 01/10/2021 à 12h55

Try making sure ive actually received my order before asking me to review it

Greg R.

Published on 29/07/2021 à 14h35

Easy to use and understand website. Good prices compared to other sites.

Frederik V.

Published on 02/09/2020 à 12h26

good selection of anti-snoring devices

Nazir B.

Published on 30/07/2020 à 17h19

yes. good service, and website, competitive price

C S.

Published on 16/06/2020 à 13h24

Very efficient service.

Tony C.

Published on 08/06/2020 à 13h17

The service was good and the product arrived promptly considering international delivery and pandemic lockdown. I did get quite a lot of delivery info emails in German but they were usually accompanied by an English equivalent!

Jonathan G.

Published on 08/05/2020 à 14h16

Easy to order and quick/efficient delivery