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M
Rating: 4 out of 5
Great
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Customer reviews of SomniShop
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 3 020 published reviews
Summary of reviews
SomniShop delivers a range of items with fast and reliable shipping, often arriving on time and well packaged, and provides clear, useful product information and user manuals, sometimes including helpful video content. Customers highlight convenient ordering, a wide range of parts for masks, and good service that supports quick processing and efficient communication. Several reviews mention accurate product delivery and dependable quality, with items conforming to descriptions and practical, portable designs for use at home or on the go. Positive experiences also emphasize value, affordable pricing, and the effectiveness of products for their intended needs.
Reviews 1, 2 and 4 stars
Reset filtersD
Rating: 4 out of 5
Fast delivery. The MAD device bands were too small. I'm told to contact the manufacturer.
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W
Rating: 1 out of 5
Order placed on 28 Feb 2025. But the product - cleaning tablets do not ship yet (18 Mar 2025). Have committed to ship last week but no response as of today. No proactive update.
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A
Rating: 2 out of 5
Mask came in good time. Mask does not work for me. It leaks when sleeping on your side very disappointed.
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N
Rating: 4 out of 5
Good services
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J
Rating: 4 out of 5
Delivery quite fast, package in good condition. Good product.
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N
Rating: 1 out of 5
Product conforms to my order but I will not order again because the amount of plastic for the packaging is huge. Hence the poor rating. We won't get by with methods like that. I can provide you with a photo and you will see that it is nonsense. They sent me 3 small nasal dilators in 3 different full plastic packages. I do not understand this stubbornness to use such rubbish. I would order again if the packaging methods change. Too bad because the product is great.
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S
Rating: 1 out of 5
Package never received. And I have not been refunded.
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R
Rating: 4 out of 5
Somnishop is my home supplier for all my CPAP supplies
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J
Rating: 4 out of 5
Nice webshop well organized
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J
Rating: 1 out of 5
I was recommended this product after doing a sleep test but turns out to be a terrible product. Followed the instructions to set mould to my mouth and it didn’t work therefore the mouth guard becomes completely useless.
I ordered from the UK directly from their website and had to pay additional taxes for the delivery therefore even more disappointed.
Instructions are extremely difficult to read, not sure how someone not used to watching YouTube videos would know what to do.
I would be very careful when ordering this.
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I ordered from the UK directly from their website and had to pay additional taxes for the delivery therefore even more disappointed.
Instructions are extremely difficult to read, not sure how someone not used to watching YouTube videos would know what to do.
I would be very careful when ordering this.
C
Rating: 4 out of 5
I didn't realize I was buying a product from outside of the UK. Maybe I should've looked a little deeper as the delivery price was expensive. However, as the prices are in pounds sterling, and the site has a UK email address, I didn't realize. I think it should be made clearer on the home page.
I bought a trial package in addition to the product and have experienced very good, prompt customer service. A refund has been actioned immediately and I look forward to receiving it.
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I bought a trial package in addition to the product and have experienced very good, prompt customer service. A refund has been actioned immediately and I look forward to receiving it.
P
Rating: 4 out of 5
So far so good
Product
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C
Rating: 1 out of 5
Try to turn in bed with
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H
Rating: 2 out of 5
Had to wait a long time for the delivery, stated 3 to 4 working days but I had to wait 9 working days
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T
Rating: 2 out of 5
Too long delay and unsuitable magnets with pacemaker.
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R
Rating: 1 out of 5
Order placed on 05/01 and not yet received on 31/01
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C
Rating: 1 out of 5
The anti-rolling t-shirt on the back is ineffective. I still end up on my back and continue to snore
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P
Rating: 2 out of 5
Product was supposed to be delivered. Note in the mailbox from GLS that it was placed somewhere but found nothing.
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M
Rating: 4 out of 5
Reasonable price and good service
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P
Rating: 4 out of 5
Very good service and reasonable price. I would have preferred to be able to buy this product individually.
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B
Rating: 4 out of 5
Good quality t-shirt, good effectiveness. However, it seems to me that the sizes correspond to good beer drinkers who are a bit chubby. I usually take size L or XL. I ordered the smallest size (S) and it's still too big, the inflatable ball slips in the back.
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I
Rating: 1 out of 5
Website looked to be English, but did not advise shipping was from Germany and would incur customs charges. Contacted company who just pointed at FAQs and blamed Brexit. No hint of apology. Was landed with a £40 customs and handling charge. Please beware - their prices are cheap, but not all that it seems!
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N
Rating: 1 out of 5
I still haven't received my sausage t-shirt. The amount has been charged and my t-shirt was said to be delivered by GLS. But no, still nothing 3 weeks later. Should I give up on it?
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A
Rating: 1 out of 5
I didn’t receive my order
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B
Rating: 4 out of 5
Prompt delivery, no fuss
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B
Rating: 4 out of 5
fine web shop
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D
Rating: 2 out of 5
took too long
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M
Rating: 1 out of 5
Hello
At this time I still haven't received my order from 19/12/2024 can you imagine my satisfaction? Moreover, no information on the tracking of my DHL order more flashy than effective. Very negative evaluation. I hope for a very soon delivery.
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At this time I still haven't received my order from 19/12/2024 can you imagine my satisfaction? Moreover, no information on the tracking of my DHL order more flashy than effective. Very negative evaluation. I hope for a very soon delivery.
V
Rating: 1 out of 5
The guard was somehow difficult to mould, they don't say if not hot enough, will not mould on your teeth. If too hot, it burns your tongue and gums. After several tries, it moulded better. But this does not relieve from snoring at all, test and confirmed by my partner, with video recording.
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R
Rating: 2 out of 5
My order was delivered by DHL... but I received nothing, I reported that to Somnishop. They are working on it but very sloppy...
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H
Rating: 4 out of 5
Everything was handled very smoothly. Only a pity that the attachment is completely in French.
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H
Rating: 4 out of 5
Product and price really good but tracking is terrible. Had to contact supplier to be told it was in customs waiting to clear and any further charge would have to be paid, still checked daily with no further information and it just arrived. Maybe a tweak in the shipping info
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A
Rating: 4 out of 5
Perfect
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G
Rating: 1 out of 5
still nothing received
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J
Rating: 1 out of 5
I have not received my last order !!!!!
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M
Rating: 1 out of 5
Product not delivered. Little help from customer service. Very poor for a medical product.
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A
Rating: 1 out of 5
I have never received my order until today, the email follow-ups have no response, the service does not speak French, it's a shame I lost more than 75€
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C
Rating: 4 out of 5
Fast, correct delivery
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M
Rating: 1 out of 5
I have never received my products or a refund
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