Customer reviews of SomniShop

8,8 /10

Based on 1 015 published reviews

5 735 72% 4 132 13% 3 41 4% 2 25 2% 1 82 8%

Summary of reviews

The store consistently delivers on speed and reliability, with multiple mentions of fast, on-time delivery and items arriving promptly from various locations. The range of products for sleep and breathing aids is noted as broad and practical, with customers finding easy ordering, clear descriptions, and items that work in real use, such as masks that stay in place and improve breathing. Customer service and support are highlighted as responsive and courteous, with helpful communication, efficient processing, and smooth returns or resolutions when needed. Overall, shoppers appreciate value, competitive pricing, well-packaged items, and reliable fulfillment that supports repeated purchases.

Reviews 1, 2 and 4 stars

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Donal C.

Published on 05/05/2020 à 13h49

I still haven’t received delivery of my order !! What is happening ? [email protected]

Response from SomniShop

Dear Mr.Collins

We are very sorry that you have not yet received your order. We kindly ask you to contact our customer service at : [email protected] so that we can quickly clarify your request.

Graeme F.

Published on 24/03/2020 à 10h58

Prompt delivery

Duncan G.

Published on 06/03/2020 à 09h39

I order this on the 26/02/20 and it has yet to arrive. So I would piont to the postal as an area for improvement.

Michael R.

Published on 03/03/2020 à 09h44

Very bad product. The pillow is a torture device, meaning you get zero sleep at night. I guess that is one way to resolve snoring...

Response from SomniShop

Dear customer, we regret that our product didn't stop the snoring the way it was intended. Please contact our customer support and we will try to find a solution.

With kind regards,
Team Somnishop

Denroy B.

Published on 21/02/2020 à 11h30

Instructions should be written in English as well.

WILLIAM H.

Published on 21/02/2020 à 09h36

Very good service

Richard S.

Published on 28/01/2020 à 12h42

I have not received the item yet.

Clifford B.

Published on 16/01/2020 à 10h05

Delivery not that fast, but it arrived!

David J.

Published on 21/12/2019 à 20h59

Good price and service on the product.

Gillian C.

Published on 10/12/2019 à 11h32

Still not received my order 10 days after placing it

Davide C.

Published on 26/11/2019 à 07h27

good timing

Stephen P.

Published on 21/11/2019 à 14h26

Very satisfied

Gordon M.

Published on 01/11/2019 à 12h28

Product did not yet arrive. Why??

Response from SomniShop

Dear customer, we've shipped your order the very next day. Please take into account that we ship from Germany and that a delivery to Australia usually take up to 10 business days. Your order should arrive this week, if not then please contact our customer service.

Team SomniShop

John T.

Published on 28/10/2019 à 01h07

Efficient service

Bernard D.

Published on 24/10/2019 à 00h35

If the inst rations where in English it would be good

Gwyneth L.

Published on 15/10/2019 à 11h56

very good

Richard H.

Published on 22/09/2019 à 12h32

what can i say, the wife is happy as my snoring has almost stopped.

Steve H.

Published on 06/09/2019 à 17h08

Good

Damian H.

Published on 05/08/2019 à 07h49

I received this survey before I received my product.

Francisca R.

Published on 30/07/2019 à 11h54

It’s been over a week and I’m still waiting for my product to arrive!

Response from SomniShop

Dear customer, we have sended your package on the same day that you've placed the order. Please understand that it take some time to ship overseas. Your order is currently in the USA and in transit.

Team Somnishop

Melisa D.

Published on 14/05/2019 à 16h12

Francoise P.

Published on 08/05/2019 à 09h01

Delivery prompt. However the plastic nose expander does not work at all. Bought 3 different sizes and all 3 fall off immediately. Not fit for the purpose.

Peter H.

Published on 06/05/2019 à 08h23

Norman M.

Published on 02/05/2019 à 02h57

goods arrived as ordered

Carl K.

Published on 29/04/2019 à 23h57

Matthew N.

Published on 14/04/2019 à 19h14

Very good quality products. Shipping was a bit unclear.

Neil M.

Published on 12/04/2019 à 08h16

Satisfied but please quote in sterling in future

Response from SomniShop

Dear customer, thank you for your order and review.
For your next visit, please change the currency to GBP in the upper right corner.

With kind regards,
Somnishop UK

Jens O.

Published on 02/04/2019 à 10h20

Keith G.

Published on 30/03/2019 à 11h11

Have used product in the past, and its still as good

Anna D.

Published on 28/03/2019 à 09h59

Published on 27/03/2019 à 06h59

"In doing so, the mandibular advancement (extent by which the lower jaw is moved forward) can be calibrated from 0 – 10 mm (infinitely variable calibration)."

No, you can't calibrate the position of your lower jaw. Its a one piece device, your lower jaw can only be aligned inline with your upper front teeth.

Package, order and delivery process was good by the way.

David A.

Published on 26/03/2019 à 11h13

Robert B.

Published on 16/03/2019 à 14h44

Thomas J.

Published on 12/03/2019 à 13h07

The device has cut down snoring significantly but wife says I still make weird noises as I fall asleep. The device is complicated for a layman to fit.

Pam

Published on 02/03/2019 à 18h01

Good product, quickly absorbed into skin and definitely eases pain of arthritis.

Olius D.

Published on 27/02/2019 à 19h56

RICHARD M.

Published on 26/02/2019 à 11h00

Response from SomniShop

Dear customer, we feel sorry that your shopping experience has been unsatisfying. Please let us know what went wrong / how we can improve our service.
Our customer service consultants are waiting for you to contact them, so that they can help you. You can contact us by phone: +44 (131) 5070017 during business hours
or write us an email : [email protected]
We will be more then happy to assist you.

Verified B.

Published on 25/01/2019 à 11h29

The idea with the snoring backpack is good and also worth a few euros, but the part is absolutely too expensive. Estimated material value 10 �

Verified B.

Published on 25/01/2019 à 11h29

Unfortunately the product is not as described! It does not fulfil its function in any way!

Verified B.

Published on 25/01/2019 à 11h29