SomniShop delivers a range of items with fast and reliable shipping, often arriving on time and well packaged, and provides clear, useful product information and user manuals, sometimes including helpful video content. Customers highlight convenient ordering, a wide range of parts for masks, and good service that supports quick processing and efficient communication. Several reviews mention accurate product delivery and dependable quality, with items conforming to descriptions and practical, portable designs for use at home or on the go. Positive experiences also emphasize value, affordable pricing, and the effectiveness of products for their intended needs.
The mask was supplied the correct size, the harness was supplied too small. I provided photographs and a resized harness was not offered. When I asked how I might avoid ordering the wrong size harness in the future I received the following answer:
Hello,
Unfortunately we can not answer this question for you. You may have had the standard size, as this is the most common one.
However we don't know that. So if you want to order another size, it would be at your own buyers risk in this case.
Thank you for your understanding.
Best regards
SomniShop-Team
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Stuart F.
Rating: 4 out of 5
Good service
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François G.
Rating: 1 out of 5
I have been waiting for my package for fifteen days. Still nothing received. I find this lamentable
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Adrieaan V.
Rating: 4 out of 5
Beautiful product delivered
Just missing on the site that there are no separate nose masks available for my product
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Catherine K.
Rating: 1 out of 5
Impossible to sleep with the cushion in my back. Since then I have had tension problems that I didn't have before. My cardiologist told me to stop using it. I am sorry, I will talk to my general practitioner. Best regards
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Ann
Rating: 4 out of 5
Beautiful, sturdy straps, just a pity that they took so long to arrive (I did receive an email about it) but I couldn't give them at the moment I wanted.
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Roger M.
Rating: 1 out of 5
Product has not been delivered.
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Martin P.
Rating: 4 out of 5
Good service and good product but pricey
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Toby B.
Rating: 4 out of 5
Brother has really expensive MAD device gave this a go not snoring now
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Heleen K.
Rating: 1 out of 5
I still haven't received my order, I've been waiting for 2 weeks…
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Greg R.
Rating: 4 out of 5
Slow delivery, service from Somnishop good.
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Agnes T.
Rating: 1 out of 5
Still nothing received...... while the package tracking states it was deposited in the mailbox. 177 euros lost......
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Robert V.
Rating: 4 out of 5
Fast delivery and good price-quality ratio
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Jorma K.
Rating: 4 out of 5
Good price on products.
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Christian
Rating: 4 out of 5
Fast delivery
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Jean-Paul V.
Rating: 1 out of 5
I did not receive my order. Yet the GLS delivery person says they delivered it while I was at home that day.
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Alain P.
Rating: 1 out of 5
I wanted to exchange a t-shirt because it was too big. But customer service claimed there was a stain on the returned t-shirt to avoid refunding anything.
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Ingrid O.
Rating: 4 out of 5
Everything delivered quickly and well.
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Mike P.
Rating: 1 out of 5
The goods were not described correctly a key piece of information missing, had they been properly described I would not have bought them as they would not fit, you are not accepting this, furthermore, despite your paperwork offering a UK phone number, it only went to a fax machine, you blanked my request for a UK tel no that 'worked', therefore I have raised a complaint with HSBC
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Adrien R.
Rating: 2 out of 5
Despite
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Beverley W.
Rating: 4 out of 5
Delivery was quick. Unfortunately I cannot use the guard as it causes to much pain in my jaw and my teeth.
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Frits D.
Rating: 1 out of 5
Strange, haven't received anything yet but still had to give a review
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Garth S.
Rating: 1 out of 5
I have still not received the product.
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Ben S.
Rating: 1 out of 5
No communication, no delivery.
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Johan
Rating: 4 out of 5
I have shopped here once and it was fine.
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Kyle G.
Rating: 1 out of 5
I haven’t received my order
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They D.
Rating: 1 out of 5
I am waiting since August 1st on my order. They refuse to give a refund while the package was lost at DHL. Don't buy here.
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Penny T.
Rating: 4 out of 5
The top mouthpiece was easy to mould correctly - it did take two attempts but now fits nice and snug and doesn't slip at all. However the bottom mould is a lot more difficult to get right. As I have a small mouth having to insert the bottom mould will the top one in places has caused problems, I experienced rubbing at the side of my mouth and scratched the corner of my mouth when inserting. Also experienced a problem fitting the connectors - they kept popping off so had to fit the "non adjusting ones". Will preserver and will try to mould the bottom set again.
Delivery was excellent and only took a few days.
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Justyna E.
Rating: 1 out of 5
Order placed 25th September, not received yet.
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Rohit S.
Rating: 4 out of 5
Product is good however the delivery of the product is not very good. I had to wait for 7 working days to receive the product. they should have a warehouse in the UK instead of sending the product from Germany
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Ger V.
Rating: 1 out of 5
Received twice and not good, and paid twice, 1st time E 69.99 in Sint Oederode, 2nd time E 93.95 in Hedorf with problems returning. For me a company zero. zero
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Guilhem D.
Rating: 4 out of 5
Package received quickly.
First nights difficult, you have to get used to it!
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Sébastien W.
Rating: 4 out of 5
Speed of processing, clear site.
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Sarah R.
Rating: 1 out of 5
The somniguard hurts my mouth and does not fit in well. I have not managed to sleep in it yet because it is too uncomfortable
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Joke D.
Rating: 1 out of 5
Too bad I never received my package.......
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Agnès M.
Rating: 1 out of 5
I was very disappointed because size L does not correspond at all to the dimensions indicated on the site
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Carlos T.
Rating: 1 out of 5
I bought the product on a UK page, now it is in a warehouse that I don't know where it is and it has not arrived and they tell me that I have to pay customs fees.
terribly bad service.
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Angela M.
Rating: 2 out of 5
The device is too large for my mouth, it makes me gag and can’t keep it in for more than 30 minutes. It also creates a lot of saliva.
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Ja
Rating: 4 out of 5
Good product, delivered correctly
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Stefan L.
Rating: 2 out of 5
Moulding of the appliance didn't work very well. The mouth pieces just slip out of hold too easily. Otherwise, the Tomed Somnoguard Ap2 has been effective and improved my snoring.
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