Customer reviews of SomniShop

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8,6 /10
Overall rating: 8,6 out of 10
Based on 3 020 published reviews

Summary of reviews

SomniShop delivers a range of items with fast and reliable shipping, often arriving on time and well packaged, and provides clear, useful product information and user manuals, sometimes including helpful video content. Customers highlight convenient ordering, a wide range of parts for masks, and good service that supports quick processing and efficient communication. Several reviews mention accurate product delivery and dependable quality, with items conforming to descriptions and practical, portable designs for use at home or on the go. Positive experiences also emphasize value, affordable pricing, and the effectiveness of products for their intended needs.

Reviews 1, 2 and 5 stars

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Claire V.
Rating: 5 out of 5
Comfortable pillow. This one doesn't prevent me from lying on my back, but when it happens I wake up quickly (I think) because it's uncomfortable and thus changes my posture. The viscose cover is comfortable and easily washable.
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Christian C.
Rating: 1 out of 5
The anti-rolling t-shirt on the back is ineffective. I still end up on my back and continue to snore
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Peter K.
Rating: 2 out of 5
Product was supposed to be delivered. Note in the mailbox from GLS that it was placed somewhere but found nothing.
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Odile F.
Rating: 5 out of 5
Fast and efficient
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Elmer S.
Rating: 5 out of 5
Delivered neatly on time. They do exactly what they promise.
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Andy M.
Rating: 5 out of 5
Very quick dispatch. Quality product which has genuinely reduced my snoring. An issue I had was resolved very quickly by the customer support team.
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Ian C.
Rating: 1 out of 5
Website looked to be English, but did not advise shipping was from Germany and would incur customs charges. Contacted company who just pointed at FAQs and blamed Brexit. No hint of apology. Was landed with a £40 customs and handling charge. Please beware - their prices are cheap, but not all that it seems!
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Didier R.
Rating: 5 out of 5
Delivery as expected.
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Gwyneth L.
Rating: 5 out of 5
Great prompt service as always
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Lilian R.
Rating: 5 out of 5
Very good
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Catalin B.
Rating: 5 out of 5
Excellent product, very fast delivery, keep up the good work. Fully recommended!!!
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Nicole F.
Rating: 1 out of 5
I still haven't received my sausage t-shirt. The amount has been charged and my t-shirt was said to be delivered by GLS. But no, still nothing 3 weeks later. Should I give up on it?
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Patrick D.
Rating: 5 out of 5
Very satisfied.
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Argus R.
Rating: 1 out of 5
I didn’t receive my order
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Reda O.
Rating: 5 out of 5
Nivkel
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Duncan
Rating: 5 out of 5
Good price, well packed and speedy delivery
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Jean-François P.
Rating: 5 out of 5
Speed and compliance
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Chris
Rating: 5 out of 5
Everything came through as ordered
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Devriese P.
Rating: 2 out of 5
took too long
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Marc B.
Rating: 5 out of 5
Not Somnishop.fr's fault who prepared the package within 24 hours, but DHL delivery is very very slow; end of the year, but 10 days for medical material is too much.
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Craig M.
Rating: 5 out of 5
Brilliant service. I bought a pillow from Somnishop which was delivered to the UK very promptly.
Would recommend this product to anyone with snoring/sleep apnea issues. Early days but so far my snoring has decreased by over 60% according to my snore lab app. Excellent service. Excellent product.
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Michaël P.
Rating: 5 out of 5
Very good
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Michel L.
Rating: 1 out of 5
Hello
At this time I still haven't received my order from 19/12/2024 can you imagine my satisfaction? Moreover, no information on the tracking of my DHL order more flashy than effective. Very negative evaluation. I hope for a very soon delivery.
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Etienne B.
Rating: 5 out of 5
Product as described, fast delivery.
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Vasile G.
Rating: 1 out of 5
The guard was somehow difficult to mould, they don't say if not hot enough, will not mould on your teeth. If too hot, it burns your tongue and gums. After several tries, it moulded better. But this does not relieve from snoring at all, test and confirmed by my partner, with video recording.
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Fabrice J.
Rating: 5 out of 5
Good product. Delivery on time.
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J V.
Rating: 5 out of 5
Oxyhero apnea pillow delivered quickly, and very happy with it. I sleep much better and it feels like you are being embraced by the shape. No more trouble with my mask now. Top pillow. Tried many pillows in 27 years but finally a wonderful pillow now
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Jean-Jacques B.
Rating: 5 out of 5
Product meets my expectations, good explanations provided with it and good presentation of related and complementary products. Perfect delivery, deadline respected.
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Helen
Rating: 5 out of 5
Courier did not attempt to deliver my order. SomniShop UK sorted it without any fuss. Brilliant company
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Michel E.
Rating: 5 out of 5
Relevant product and attentive customer service.
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Martial P.
Rating: 5 out of 5
Products are great and delivery is fast.
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Szép F.
Rating: 5 out of 5
perfect
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J.a. D.
Rating: 5 out of 5
Neat prices, fast delivery.
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Ruud B.
Rating: 2 out of 5
My order was delivered by DHL... but I received nothing, I reported that to Somnishop. They are working on it but very sloppy...
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Umanu31
Rating: 5 out of 5
Product very well prepared and shipped.
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Eddy
Rating: 5 out of 5
Delivery
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Claude B.
Rating: 5 out of 5
fast and compliant delivery
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Lotier
Rating: 5 out of 5
Effective product and not too expensive. Delivery time a bit long.
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Brigitte
Rating: 5 out of 5
Great service - fast delivery, items as advertised. Will definitely order from this company again.
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Adb
Rating: 5 out of 5
Satisfied, the anti-bruxism gutter works well.
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