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G
Rating: 5 out of 5
everything is good
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Customer reviews of SomniShop
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 3 020 published reviews
Summary of reviews
SomniShop delivers a range of items with fast and reliable shipping, often arriving on time and well packaged, and provides clear, useful product information and user manuals, sometimes including helpful video content. Customers highlight convenient ordering, a wide range of parts for masks, and good service that supports quick processing and efficient communication. Several reviews mention accurate product delivery and dependable quality, with items conforming to descriptions and practical, portable designs for use at home or on the go. Positive experiences also emphasize value, affordable pricing, and the effectiveness of products for their intended needs.
Reviews 1, 2 and 5 stars
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Rating: 5 out of 5
Arrived on time
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M
Rating: 5 out of 5
Fast delivery.
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S
Rating: 5 out of 5
Good product great service not cheap for me but the cheapest I could find but the service was spot on. Definitely use again.
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G
Rating: 5 out of 5
Clarity, fast delivery
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F
Rating: 1 out of 5
I still have not received my item
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J
Rating: 5 out of 5
Good pricing on products and excellent delivery service
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M
Rating: 5 out of 5
fast delivery
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V
Rating: 5 out of 5
Good pricing and excellent service
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É
Rating: 5 out of 5
Quality product and especially effective. Nothing to say about the shipment of the tablets, too bad that now you have to pay for shipping for 80 tablets
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M
Rating: 5 out of 5
I couldn't find this product with UK suppliers. Excellent price, quick delivery, product performing well.
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F
Rating: 5 out of 5
Very happy with purchase
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O
Rating: 5 out of 5
cheaper than the Phillips site for the same mask. Quite fast delivery
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K
Rating: 5 out of 5
Speedy delivery of order.
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N
Rating: 5 out of 5
Everything went well!
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N
Rating: 5 out of 5
Fast delivery
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E
Rating: 5 out of 5
Fast delivery, good product. Awesome
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H
Rating: 5 out of 5
Delivered quickly and correctly.
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R
Rating: 5 out of 5
Quickly delivered professional products
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F
Rating: 5 out of 5
Very good service
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C
Rating: 5 out of 5
Fast, correct and customer-friendly service
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S
Rating: 5 out of 5
Always easy to deal with and notifies me when my parcel is on its way
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W
Rating: 5 out of 5
fine product! fast delivery.
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W
Rating: 5 out of 5
Definitely
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K
Rating: 5 out of 5
Simple website, goods arrived promptly.
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R
Rating: 5 out of 5
Quick, professional service. Information provided is excellent. Products superb.
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S
Rating: 2 out of 5
I would have liked to give you 5 stars, however I gave you two stars for the following three reasons:
1. The prosthesis only lasted 1 day despite us scrupulously following all the recommendations clearly indicated in the user guide and that we remolded it a second time.
2. Nowhere is it indicated that the lifespan of the prosthesis is 6 months to a maximum of two years!!
3. I personally find that like many similar products, there should be a 14-day trial warranty clause to justify the lifespan and the price of 149€.
All my most sincere distinguished regards.
PS: I would still like to highlight the kindness of the sales and after-sales service.
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1. The prosthesis only lasted 1 day despite us scrupulously following all the recommendations clearly indicated in the user guide and that we remolded it a second time.
2. Nowhere is it indicated that the lifespan of the prosthesis is 6 months to a maximum of two years!!
3. I personally find that like many similar products, there should be a 14-day trial warranty clause to justify the lifespan and the price of 149€.
All my most sincere distinguished regards.
PS: I would still like to highlight the kindness of the sales and after-sales service.
Response from SomniShop
Dear customer,
Thank you very much for your message.
(1) If you have problems with the assembly of the anti-snoring strap, you can contact our customer service by sending us one or two photos of your anti-snoring strap at [email protected], we will be happy to assist you.
(2) The lifespan of a mandibular advancement device depends on care and usage. It is a daily use item and there is no comparable product with an unlimited lifespan.
(3) Thank you very much for your feedback, unfortunately we cannot offer other mandibular advancement splints with a trial right at this time.
However, the price of our anti-snoring splints is comparable to that of a custom-made anti-snoring splint, for example by the dentist, and is extremely reasonable.
Best regards
The SomniShop team
Thank you very much for your message.
(1) If you have problems with the assembly of the anti-snoring strap, you can contact our customer service by sending us one or two photos of your anti-snoring strap at [email protected], we will be happy to assist you.
(2) The lifespan of a mandibular advancement device depends on care and usage. It is a daily use item and there is no comparable product with an unlimited lifespan.
(3) Thank you very much for your feedback, unfortunately we cannot offer other mandibular advancement splints with a trial right at this time.
However, the price of our anti-snoring splints is comparable to that of a custom-made anti-snoring splint, for example by the dentist, and is extremely reasonable.
Best regards
The SomniShop team
S
Rating: 5 out of 5
Great service good product
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J
Rating: 5 out of 5
Good information to help select most appropriate product
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D
Rating: 5 out of 5
Quick delivery. Excellent product that was easy to mould to the correct fit with clear instructions. The jaw correction pallet works better for my husband's Sleep Apnoea than the many we have had from the NHS.
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R
Rating: 1 out of 5
The bracket does not stay in place falls out of the mouth
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M
Rating: 2 out of 5
Return costs not to the customer!!
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R
Rating: 1 out of 5
Received a different product than ordered. Worthless product. Cannot return it because it has been opened. The difference is small so not seen, but still they sent a wrong product. Weak and poor material. Absolutely useless. By the way: large price difference between the shops in different countries!!
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Response from SomniShop
Dear customer, we are sorry that you received the wrong product. We regret that you did not contact us so that we could solve this problem. Please send us an email at [email protected] with a photo of the wrong product. Or call us at: +31 74 8080 206
We will gladly send you the correct item free of charge.
We will gladly send you the correct item free of charge.
V
Rating: 5 out of 5
Deadline and product conform. Thank you
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P
Rating: 5 out of 5
speedy delivery. Item as required.
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D
Rating: 1 out of 5
I still haven’t received delivery of my order !! What is happening ? [email protected]
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Response from SomniShop
Dear Mr. Collins
We are very sorry that you have not yet received your order. We kindly ask you to contact our customer service at: [email protected] so that we can quickly clarify your request.
We are very sorry that you have not yet received your order. We kindly ask you to contact our customer service at: [email protected] so that we can quickly clarify your request.
D
Rating: 5 out of 5
Well packaged and matching my expectations. Package arrived after 10 days, but the delay is not due to the company but apparently lingered at the Belgian post.
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Response from SomniShop
Dear Mr. Collins
If your order does not arrive, please contact our customer service at [email protected] so that we can resolve your request quickly.
If your order does not arrive, please contact our customer service at [email protected] so that we can resolve your request quickly.
P
Rating: 5 out of 5
Easy ordering, swift dispatch, well-packaged product
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S
Rating: 5 out of 5
Fast service, prices could be lower for some products, and responsive to emails! Perhaps there could be a wider range of nasal dilators to choose from but the ones available are good for trying out!
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E
Rating: 5 out of 5
Very good quality and fast delivery
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