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C
Rating: 5 out of 5
Faster than what they promise
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Customer reviews of SomniShop
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 3 020 published reviews
Summary of reviews
SomniShop delivers a range of items with fast and reliable shipping, often arriving on time and well packaged, and provides clear, useful product information and user manuals, sometimes including helpful video content. Customers highlight convenient ordering, a wide range of parts for masks, and good service that supports quick processing and efficient communication. Several reviews mention accurate product delivery and dependable quality, with items conforming to descriptions and practical, portable designs for use at home or on the go. Positive experiences also emphasize value, affordable pricing, and the effectiveness of products for their intended needs.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
order is delivered well.
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M
Rating: 5 out of 5
Fast delivery, satisfied with my purchase
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S
Rating: 5 out of 5
A very reliable address with very good service in every respect.
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R
Rating: 1 out of 5
I still have not received my package... Left Germany on January 28, 2020?
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I
Rating: 5 out of 5
Absolutely.
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T
Rating: 5 out of 5
Good pricing, service, and communication.
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E
Rating: 5 out of 5
Perfect service
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M
Rating: 5 out of 5
Good product offering, easy ordering process, quick delivery, quality product.
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M
Rating: 5 out of 5
It took a little long to get here but it was coming from Germany so I cut the company some slack.
I am on my second mouthpiece with reorders for bands. It is the only product that fits my mouth! I wish the mouth pieces lasted longer. I realize that there is built in Obsolescence so people reorder. That makes me kinda sad. But there is nothing I can do about it and I see the logic of it from a business standpoint.
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I am on my second mouthpiece with reorders for bands. It is the only product that fits my mouth! I wish the mouth pieces lasted longer. I realize that there is built in Obsolescence so people reorder. That makes me kinda sad. But there is nothing I can do about it and I see the logic of it from a business standpoint.
J
Rating: 5 out of 5
Exactly the things I was looking for
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G
Rating: 5 out of 5
Good service and very happy with the quality of the product I purchased.
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M
Rating: 5 out of 5
Order tracking was excellent
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S
Rating: 5 out of 5
Fast delivery
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R
Rating: 1 out of 5
I have not received the item yet.
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A
Rating: 5 out of 5
Everything is perfectly in line with what was announced, I even tried to contact customer service with which exchanges were not necessarily easy since the person on the other end only spoke German or English, we managed anyway
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D
Rating: 5 out of 5
Good product
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H
Rating: 5 out of 5
Good service
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W
Rating: 5 out of 5
perfect second product purchased in 3 years. no drift
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D
Rating: 5 out of 5
Very fast delivery
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J
Rating: 1 out of 5
Item canceled one day, the next day I was informed that it had already been shipped
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Response from SomniShop
Dear customer, thank you very much for your review. We always try to ship our orders as quickly as possible, usually directly the next morning. Unfortunately, there was some overlap between your cancellation and the distribution. Please return the package to us and we will immediately refund your payment.
Team Somnishop NL
Team Somnishop NL
M
Rating: 5 out of 5
perfect
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L
Rating: 5 out of 5
Fast delivery, my order arrived quickly.
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P
Rating: 5 out of 5
Fast delivery
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J
Rating: 1 out of 5
Non-compliant product, everything needs to be reviewed, I will contact your services to get help.
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K
Rating: 5 out of 5
Good price-quality ratio
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H
Rating: 5 out of 5
Correct delivery, good track and trace. Due to the busy days (Christmas/New Year) the delivery time was a bit longer but yes....... then I shouldn't have ordered it around that time. You just know that and it's also only logical. Furthermore, the package was delivered neatly, well packaged.
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A
Rating: 5 out of 5
Speed, efficiency, product meeting expectations.
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J
Rating: 1 out of 5
The item has not arrived yet!!!
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Response from SomniShop
Dear customer, according to PostNL's data, your package was delivered on January 2nd.
Please keep in mind that shipping during the holidays (Christmas and New Year) takes a few days longer. If you have any questions, please contact our customer service.
Please keep in mind that shipping during the holidays (Christmas and New Year) takes a few days longer. If you have any questions, please contact our customer service.
B
Rating: 1 out of 5
I still haven't received my package ordered since 21/12/20019 so I do not recommend
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H
Rating: 5 out of 5
Fast delivery.
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A
Rating: 5 out of 5
Certainly!!
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C
Rating: 5 out of 5
Perfect service and very fast! Order placed on Saturday morning and received the following Thursday morning! Well packaged in excellent condition.
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N
Rating: 5 out of 5
Speed and efficiency.
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M
Rating: 1 out of 5
Product is very bad, price quality ratio is unfortunately not in balance!
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Response from SomniShop
Dear customer, we are very sorry that the product did not function well. Have you already contacted our customer service? We kindly ask you to do so again so that we can provide a suitable solution.
Somnishop NL
Somnishop NL
G
Rating: 2 out of 5
Still not received my order 10 days after placing it
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S
Rating: 5 out of 5
Reliable.
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M
Rating: 5 out of 5
fast delivery
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P
Rating: 5 out of 5
Fast delivery and clear description included
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L
Rating: 1 out of 5
I still haven't received my package. The link to check the status of the package is useless. It's been a week that I have the same phrase indicating that the package has been sent to France ...
I am worried.
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I am worried.
Response from SomniShop
Hello,
We sincerely apologize for the delay of your order. We sent the package on November 22 from our side, and the Post may have delays during holiday periods.
If your package does not arrive at its destination by the end of this week, we will take the necessary measures to find a solution that suits you (resending the product or refund)
Thank you for your cooperation,
Best regards,
The SomniShop team
We sincerely apologize for the delay of your order. We sent the package on November 22 from our side, and the Post may have delays during holiday periods.
If your package does not arrive at its destination by the end of this week, we will take the necessary measures to find a solution that suits you (resending the product or refund)
Thank you for your cooperation,
Best regards,
The SomniShop team