Customer reviews of SomniShop

8,8 /10

Based on 1 015 published reviews

5 735 72% 4 132 13% 3 41 4% 2 25 2% 1 82 8%

Summary of reviews

The store consistently delivers on speed and reliability, with multiple mentions of fast, on-time delivery and items arriving promptly from various locations. The range of products for sleep and breathing aids is noted as broad and practical, with customers finding easy ordering, clear descriptions, and items that work in real use, such as masks that stay in place and improve breathing. Customer service and support are highlighted as responsive and courteous, with helpful communication, efficient processing, and smooth returns or resolutions when needed. Overall, shoppers appreciate value, competitive pricing, well-packaged items, and reliable fulfillment that supports repeated purchases.

Reviews 1, 3, 4 and 5 stars

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Kate S.

Published on 12/05/2022 à 10h15

Had to wait a long time for my order but when it came it was great. I didn’t realise the shop wasn’t in the Uk.

jackie W.

Published on 10/05/2022 à 15h22

Good service

Graham T.

Published on 10/05/2022 à 12h11

great service

Jonathan D.

Published on 10/05/2022 à 08h17

Prompt delivery and great value. Thank you

Sandy D.

Published on 05/05/2022 à 14h28

Good priced and the stock availability of product.

Uwe H.

Published on 05/05/2022 à 00h30

Sehr gute und schnelle Lieferung. Toller Kundenservice

Deborah G.

Published on 26/04/2022 à 12h44

Great service and communication fast delivery and excellent price.

Gary K.

Published on 26/04/2022 à 09h03

Fast service great customer care very pleased

Jason P.

Published on 25/04/2022 à 17h24

12345

David L.

Published on 22/04/2022 à 13h24

Excellent product and service

Marian D.

Published on 22/04/2022 à 10h32

Fast delivery

Onno P.

Published on 21/04/2022 à 12h37

Very. Good pricing and prompt delivery.

miroslaw K.

Published on 20/04/2022 à 11h08

very good

Jackie S.

Published on 19/04/2022 à 13h31

Great service and price. Delivery tracking was good too

Aleksandrs A.

Published on 19/04/2022 à 08h06

I'm very happy with service and quality!!!😃👍

Samantha R.

Published on 14/04/2022 à 12h04

I still have not received this

victoria R.

Published on 11/04/2022 à 13h44

Good service

Dean T.

Published on 05/04/2022 à 17h41

This item hasn't been delivered as yet. It was sent to my wife's work address but she is home ill with Covid. Parcel Force did send a text but whenever we call they put in a call queuing system for endless minutes until we give up, which I guess is their goal. We apparently need a calling card to arrange re-delivery but Parcel Force did not leave one. They have supposedly taken the item back to their depot which is over 20 miles away, they could easily have left it at our local Post Office, but of course if they did this then they wouldn't be able to charge us £5 for the privilege to request a redelivery, which we are unable to do anyway because we have no card.
Please can you help.......................THIS DELIVERY COMPANY IS APPALLING!!

Wayne G.

Published on 04/04/2022 à 16h15

Fast delivery no issues

Ted G.

Published on 01/04/2022 à 13h03

Good product and good service. Thank you!

Greg

Published on 29/03/2022 à 17h52

Good service, item arrived in good time with overseas tracking to follow the purchase.

james T.

Published on 23/03/2022 à 07h48

After following the slightly confusing instructions regarding moulding the product it seemed to work well. However a few nights in and I seem to have learned to open my mouth wider in my sleep to compensate which is letting air in and the snoring is returning albeit at a lower level. Disappointing there is no money back guarantee.

Vincent G.

Published on 22/03/2022 à 09h38

Very quickly delivered
Thanks

Cynthia C.

Published on 17/03/2022 à 15h01

Good communication

Mark C.

Published on 15/03/2022 à 15h16

Little communication on delivery process. Received notifications about delivery in German only. Video instructions for assembly and use were confusing

Kenneth W.

Published on 15/03/2022 à 13h17

Delivery was quick and fast very prompt very happy with my item and delivery.

Robin L.

Published on 15/03/2022 à 13h08

Good deli

Mark

Published on 15/03/2022 à 13h06

Expensive product, but good quality, comfortable and it seems to work

Geri L.

Published on 10/03/2022 à 15h13

Excellent service. Prompt delivery, reasonable pricing. Information and advice leaflets on various topics often included in package, very informative, good attention to detail and customer care. Shows strong drive to maintain customer base. I would highly recommend and wish Somnishop.co.uk continued success.

FRANCIS B.

Published on 09/03/2022 à 19h07

Their website kept emptying the basket at checkout. Then sent the wrong size. Weren't even willing to pay for return postage. So got a refund and shopped elsewhere.

George M.

Published on 03/03/2022 à 14h01

Great product. Fair price, fast delivery

Jon C.

Published on 03/03/2022 à 12h23

Product arrived in the UK quickly, instructions followed and I am now officially a non snoring sleeper. Quality of sleep is so much better I believe I was waking myself up. I chose the Somnipax Guard S ... easy to do, time saving too as I didnt need a visit to the dentist which makes life just easier as we are all busy people.

Here's to many more snore free nights and better sleeping nights!

Love it

Anil C.

Published on 24/02/2022 à 14h50

Very good

Anthony D.

Published on 24/02/2022 à 09h10

I am pleased with the service

DADO K.

Published on 22/02/2022 à 12h05

Fast delivery,great product

Mary S.

Published on 21/02/2022 à 21h50

excellent service

Michele A.

Published on 17/02/2022 à 14h07

Speedy delivery, great service and value, highky recommend

sam S.

Published on 17/02/2022 à 13h07

Website was appalling, lots of errors, had to phone in the end. Product is hugely overpriced for what it is, but as the only supplier I could find I had no choice.

Christopher B.

Published on 16/02/2022 à 16h56

The product was good but the package had been incorrectly addressed which caused me a lot of delivery problems

Peter D.

Published on 16/02/2022 à 14h22

good service, prompt delivery