Customer reviews of SomniShop

8,8 /10

Based on 1 015 published reviews

5 735 72% 4 132 13% 3 41 4% 2 25 2% 1 82 8%

Summary of reviews

The store consistently delivers on speed and reliability, with multiple mentions of fast, on-time delivery and items arriving promptly from various locations. The range of products for sleep and breathing aids is noted as broad and practical, with customers finding easy ordering, clear descriptions, and items that work in real use, such as masks that stay in place and improve breathing. Customer service and support are highlighted as responsive and courteous, with helpful communication, efficient processing, and smooth returns or resolutions when needed. Overall, shoppers appreciate value, competitive pricing, well-packaged items, and reliable fulfillment that supports repeated purchases.

Reviews 1, 3, 4 and 5 stars

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Gwyneth

Published on 19/01/2026 à 11h30

Great service as usual

Shaun

Published on 31/12/2025 à 17h20

Order shipped promptly but was returned to Somnishop without even leaving Germany, due to the package being damaged. Somnishop blamed this on the courier, though had the package been packed well it would have not got damaged beyond repair during shipping. Please package items well enough to survive international shipping.
Refund was arranged after contacting Somnishop by email, they did not answer the phone over multiple days. Refund took over a week to arrive (over Christmas which excuses this a little)

Cecilia F.

Published on 29/12/2025 à 10h34

good product

Rekha S.

Published on 25/12/2025 à 12h50

Very courteous lot, fast delivery

Fryderyk L.

Published on 18/12/2025 à 16h14

Well done

B R.

Published on 16/12/2025 à 10h10

Excellent value and service!

Jorma

Published on 19/11/2025 à 14h09

Excellent service. Fast delivery.

Emma M.

Published on 17/11/2025 à 10h40

Efficient and on time delivery

nigel R.

Published on 14/11/2025 à 10h16

T shirt with foam insert

Robert F.

Published on 14/11/2025 à 07h14

15mm hose was a perfect replacement.

Shaun W.

Published on 13/11/2025 à 04h26

Kept informed about delivery. I needed to find a better fitting mask. Since delivery, have been using. Have had no problems. Worth the purchase.

Sarah M.

Published on 12/11/2025 à 09h13

Great product. The only one that I’ve been able to find that actually stays in place and allows me to breathe during exercise.

Cathryn R.

Published on 30/10/2025 à 10h28

Well packaged.

Anthony P.

Published on 28/10/2025 à 14h19

Fast efficient service

Martin H.

Published on 27/10/2025 à 17h46

Recommended!

Jeremy M.

Published on 27/10/2025 à 09h07

Excellent product. Reasonable pricing and good communication.

Joe W.

Published on 22/10/2025 à 11h05

Great service. Full details of Item i wanted to purchase. Super fast delivery, too !! Arrived In uk 3 days after ordering.

Geraldine D.

Published on 15/10/2025 à 09h31

Great service, great goods

Ron D.

Published on 13/10/2025 à 14h04

All good on price and service.

Waardeloos

Published on 09/10/2025 à 13h34

Waardeloos prutsers zijn het
Waardeloos prutsers zijn het, ik kreeg een niet verzegelde mond neus masker ik wilde een neusmasker, dus ik netjes terug gestuurd, Kreeg wat later na aandringen van mij een mailtje, dat ze het niet aannemen en terug sturen. Het was open geweest, ik heb aangegeven dat ik het zo ontvangen heb, maar ik ben een leugenaar volgens het bedrijf. Het pakje kwam soort van aan, Kapotte doos masker las van alles in de doos gegooid, heb nu wel foto's gemaakt en verstuurd en de doos goed dicht gemaakt en krijg nu het dreigement dat ze het nog 1x opsturen of ze gooien het weg, 14

David C.

Published on 24/09/2025 à 07h31

Evidently good quality, but I can’t begin to imagine how you justify such a high price!

Katherine

Published on 22/09/2025 à 16h05

Fast delivery, smooth transaction would recommend

John T.

Published on 22/09/2025 à 15h51

Excellent service.

Vincent B.

Published on 22/09/2025 à 09h58

Good price. Speedy delivery good communication

David C.

Published on 19/09/2025 à 13h19

Took 17 days to receive product ( at one point DHL returned it to Somni shop - no explanation given and I had to chase!) other than communication and delivery service was good.

Baron S.

Published on 17/09/2025 à 17h55

Straightforward to order, arrived well packed, delivery in a few days. Would recommend this supplier.

Matt M.

Published on 15/09/2025 à 16h37

Brilliant products!

Linda W.

Published on 01/09/2025 à 15h48

Somnishop were very responsive handling my pre-purchase queries which gave me the confidence to place an order. They kept me informed about the delivery and I received my order promptly. The online video was very helpful and the fitting instructions easy to follow.

Alison H.

Published on 28/08/2025 à 12h59

The retainer is easy to mould and works effectively.

Monika M.

Published on 21/08/2025 à 15h12

Čakám na doručenie,servis super

Tony M.

Published on 18/08/2025 à 19h25

I am 100% confident that nobody actually uses these. £120 FOR A PIECE OF PLASTIC with a NO RETURNS POLICY!!! It is absolutely 100% not possible that you can sleep for 7 hours with this massive piece of hard plastic around your teeth. So angry with myself that i bought this. £120!!!!

Steve P.

Published on 18/08/2025 à 14h49

Very fast delivery, well packed.

Eliska M.

Published on 18/08/2025 à 09h25

rychlé dodání

Andy W.

Published on 30/06/2025 à 13h30

I have been waiting for 6 weeks for the delivery of my product and still nothing. There is no tracking number and there has been nothing left in my letter box to say someone has tried to deliver Please can you investigate this and sort this out Thankyou

Mel

Published on 30/06/2025 à 12h49

Efficient service and fast delivery

George P.

Published on 16/06/2025 à 15h26

Excellent service, good quality goods and prompt delivery

Yvonne T.

Published on 16/06/2025 à 12h17

Arrived and was just as described, quality is good and the mask is comfortable.

PETER G.

Published on 13/06/2025 à 18h18

Fast efficient delivery and good value for money.

Mike S.

Published on 13/06/2025 à 07h37

Good quality product thought deliver is a little slow.

Cristina

Published on 13/06/2025 à 07h08

Fantastic service, fast, reliable, fuss free delivery of a top quality item at a fair price. We’ll buy again from SomniShop UK in the future. Can recommend!