Customer reviews of SomniShop

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8,6 /10
Overall rating: 8,6 out of 10
Based on 3 020 published reviews

Summary of reviews

SomniShop delivers a range of items with fast and reliable shipping, often arriving on time and well packaged, and provides clear, useful product information and user manuals, sometimes including helpful video content. Customers highlight convenient ordering, a wide range of parts for masks, and good service that supports quick processing and efficient communication. Several reviews mention accurate product delivery and dependable quality, with items conforming to descriptions and practical, portable designs for use at home or on the go. Positive experiences also emphasize value, affordable pricing, and the effectiveness of products for their intended needs.

Reviews 1, 3, 4 and 5 stars

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D
Dimitri G.
Rating: 5 out of 5
Very well structured and decent piece of engineering with passion for the well-being of every individual.
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W
Wil D.
Rating: 5 out of 5
Fast delivery.
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Stephen M.
Rating: 1 out of 5
Returned item unopened and requested full refund only to be told because adhesive label that stuck to the mask packaging meant the goods were damaged and I would not be refunded. -
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Peter V.
Rating: 5 out of 5
Good service if there is a complaint
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T
Tak Y.
Rating: 1 out of 5
This device vibrate too strong and too fast. It happened that my husband was waken up over 10 times a night which was a disturbing. The price is not match with its performance.
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Response from SomniShop
Hello thank you for your message. The intensity of the vibration of the somnipax belt is adjustable. Please try to choose a lower vibration intensity. You can find the detailed instructions on how to do so in the instruction manual in Chapter 7 "How do I use somnipax belt correctly" in the paragraph "Adjust the intensity of vibration". It should be on page 11. I hope this helps you! -
R
Rob V.
Rating: 5 out of 5
Order arrived nicely on time,
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M
Marcel M.
Rating: 1 out of 5
SomniShop itself is OK. Orders are not processed very quickly but they do arrive.
This was the 2nd time we ordered, but the 2 bits are not satisfactory this time. Returning is not possible, so we are stuck with very expensive unpleasant bits.
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G
Greg R.
Rating: 5 out of 5
Good honest pricing.
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Malcolm J.
Rating: 5 out of 5
Excellent items at competitive prices
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Monique D.
Rating: 4 out of 5
Correct delivery. Neat shipment communication. Delivery time is a bit long but within the indicated time.
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H
Hugh T.
Rating: 5 out of 5
Prompt and efficient delivery. Clear communication. Good product range.
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M
Marcel D.
Rating: 5 out of 5
Fast shipping, will order again next time.
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J
Jeroen H.
Rating: 5 out of 5
Product functions
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M
Monique L.
Rating: 5 out of 5
Difficult delivery due to the post.
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A
Alan P.
Rating: 5 out of 5
Great delivery and product
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Jogama A.
Rating: 5 out of 5
The service was very very fast
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Ingrid J.
Rating: 4 out of 5
smooth ordering and delivery.
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Kurt D.
Rating: 5 out of 5
Great service
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Anthony Z.
Rating: 5 out of 5
Good service
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Anezia P.
Rating: 5 out of 5
Very good product
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Conny R.
Rating: 4 out of 5
Good delivery!
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John C.
Rating: 5 out of 5
Great selection of anti snoring aids. Easy to order and quick to deliver.
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L
Laurent M.
Rating: 1 out of 5
I still haven't received my package containing a sleep apnea mask for which payment was made on April 17, 2023. If GLS does not deliver my package quickly, I will request the cancellation of my order and a refund of the amount already paid.
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Response from SomniShop
We are sorry to have encountered problems during the delivery of your order. But rest assured that we did our best to resolve the situation as quickly as possible. We had several contacts with GLS and gave them instructions for new delivery attempts. I am happy to see that the delivery has now arrived at your place and I hope you are satisfied with the product. If you wish to adjust your rating, we would of course be very happy.

Friendly greetings
SomniShop Team
P
Paul F.
Rating: 5 out of 5
Fast service at a good price! -
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G
Genevieve M.
Rating: 5 out of 5
Very good service; good products
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Susan C.
Rating: 5 out of 5
Reliable service of order, swift delivery. Excellent cleaning products for appliances.
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V
Véronique D.
Rating: 1 out of 5
Item ordered and paid for on May 5. Still nothing by May 28 and no response to my complaints
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M
Michael W.
Rating: 5 out of 5
Excellent service, great product
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Jean-Pierre Q.
Rating: 5 out of 5
Very good service, fast and as expected
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Aukje V.
Rating: 5 out of 5
As always completely fine, gives air in the nose, sleep better
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Henri M.
Rating: 5 out of 5
excellent service
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Michel V.
Rating: 4 out of 5
good but no harness or bubbles separately, the harness is way too big and fragile and the bubbles are becoming less and less solid.
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Gary G.
Rating: 5 out of 5
Good price and delivered what was ordered
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N
Nicolas
Rating: 5 out of 5
Fast delivery and quality products.
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David C.
Rating: 5 out of 5
Very efficient service
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Peter A.
Rating: 5 out of 5
Good tracking on delivery and arrived in good time too. No problem with the product neither.
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Richard H.
Rating: 5 out of 5
Great price and speedy delivery
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Patrick
Rating: 5 out of 5
Good service
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Jonny D.
Rating: 5 out of 5
Fast delivery and good product
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Ted G.
Rating: 5 out of 5
A perfect transaction in all respects. Thank you!
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