Customer reviews of SomniShop

8,8 /10

Based on 1 015 published reviews

5 735 72% 4 132 13% 3 41 4% 2 25 2% 1 82 8%

Summary of reviews

The store consistently delivers on speed and reliability, with multiple mentions of fast, on-time delivery and items arriving promptly from various locations. The range of products for sleep and breathing aids is noted as broad and practical, with customers finding easy ordering, clear descriptions, and items that work in real use, such as masks that stay in place and improve breathing. Customer service and support are highlighted as responsive and courteous, with helpful communication, efficient processing, and smooth returns or resolutions when needed. Overall, shoppers appreciate value, competitive pricing, well-packaged items, and reliable fulfillment that supports repeated purchases.

Reviews 1, 3, 4 and 5 stars

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James T.

Published on 11/06/2025 à 15h57

Product never arrived, lots of emails sent to try and resolve and nothing sorted. Wouldnt recommend

Wesley D.

Published on 10/06/2025 à 14h04

Horrible to deal with,received an empty box.Avoid 😕

Dave H.

Published on 22/05/2025 à 10h27

Just been charged over a £100 in customs charges,

Elizabeth N.

Published on 15/05/2025 à 07h58

Great product took a bit of time to be delivered

Mike D.

Published on 12/05/2025 à 08h38

FAST DELIVERY, ITEM AS DESCRIBED , VERY PLEASED

Acheteur vérifié

Published on 05/05/2025 à 10h32

Fast Delivery, Good price, will use again

Jeremy D.

Published on 21/04/2025 à 11h27

Great service and just what i wanted thanks

Moshe S.

Published on 18/04/2025 à 09h27

Best price, fast delivery, quality original product, and overall great personal experience. Always happy with SomniShop.

Daril F.

Published on 14/04/2025 à 18h32

It came faster than expected

C H.

Published on 14/04/2025 à 08h39

Great product has definetely reduced my snoring to almost zero. Probably would have worked even better if i hadnt chopped the wrong fixation posts off 1 side of the guard!! But still works with the 1 good side attached.

Thomas

Published on 10/04/2025 à 11h13

Leverans inom förväntad tid. Tydlig information.

Maria S.

Published on 03/04/2025 à 12h12

A mouthguard that actually works for snoring and doesnt keep falling out of my mouth

Eliska M.

Published on 02/04/2025 à 12h00

rychlé dodání

Rudolf E.

Published on 24/03/2025 à 09h24

I‘m happy.

Darren S.

Published on 19/03/2025 à 13h23

Fast delivery. the MAD device bands were too small. I'm told to contact the manufacturer.

W Y.

Published on 18/03/2025 à 09h34

Order placed on 28 Feb 2025. But the product - cleaning tablets do not ship yet (18 Mar 2025). Have committed to ship last week but no response as of today. No proactive update.

David S.

Published on 14/03/2025 à 12h08

quick delivery and excellent product.

Geraldine D.

Published on 12/03/2025 à 13h16

Great service and fast delivery

Julie A.

Published on 12/03/2025 à 11h56

N20 nasal mask is the best mask I’ve had, really comfortable and the price I paid couldn’t be beaten any were else, thank you for keeping your prices affordable.

Richard B.

Published on 10/03/2025 à 14h58

Products supplied as ordered - always a win.
NHS has stopped supplying Dreamwear for some reason (NICE)! so I'm relieved to have found a company that supplies at a reasonable price. Many thanks. Will definitely use again.

James S.

Published on 24/02/2025 à 19h38

I was recommended this product after doing a sleep test but turns out to be a terribke product. Followed the instructions to set mould to my mouth and it didn’t work therefore the mouth guard becomes completely useless.
I ordered from the UK directly from their website and had to pay additional taxes for the delivery therefore even more disappointed.
Instructions are extremely difficult to read, not sure how someone not used to watching YouTube videos would know what to do.
I would be very careful when ordering this.

Kevin J.

Published on 24/02/2025 à 09h09

Fast delivery and excellent service

Allan,Devon

Published on 23/02/2025 à 10h43

Posiform Pillow is a very good quality product and the customer service team were very polite and helpful

Andrew B.

Published on 21/02/2025 à 09h55

The item arrived quickly and well packaged.

Published on 19/02/2025 à 12h23

I didnt realise i was buying a product from outside of the UK. Maybe I shouldve looked a little deeper as the delivery price was expensive. However, as the prices are in pounds sterling, and the site has a uk email address, i didnt realise. I think it should be made clearer on the home page.
I bought a trial package in addition to the product and have experienced very good, prompt customer service. A refund has been actioned immediately and I look forward to receiving it.

Chris M.

Published on 17/02/2025 à 09h26

Good price and exactly as required

Marc

Published on 17/02/2025 à 09h16

Excellent ordering process and item arrived quickly

EdwardInUK

Published on 10/02/2025 à 12h32

Had some issues with German Postal Service losing my order sadly, but The staff at SomniShop re-sent a replacement, after me notifying them of problem, at no extra cost to me. The device works greatly, better than my old worn out one from a different supplier of years ago. I sleep so much better now. Full marks.

Andrew R.

Published on 04/02/2025 à 10h56

Quick delivery as always. My 4th purchase and decided to upgrade to SomnoGuard SPX which is a bit different to the others in terms of fitting but seems to reduce my snoring even more than the others I've tried.

Andy M.

Published on 23/01/2025 à 10h55

Very quick despatch. Quality product which has genuinely reduced my snoring. An issue I had was resolved very quickly by the customer support team.

Ian C.

Published on 22/01/2025 à 15h11

Website looked to be English, but did not advise shipping was from Germany and would incur customs charges. Contacted company who just pointed at FAQs and blamed Brexit. No hint of apology. Was landed with a £40 customs and handling charge. Please beware - their prices are cheap, but not all that it seems!

Gwyneth L.

Published on 21/01/2025 à 10h44

Great prompt service as always

Catalin B.

Published on 21/01/2025 à 09h17

Excellent product, very fast delivery, keep up the good work. Fully recommended!!!

Argus R.

Published on 16/01/2025 à 10h54

I didn’t receive my order

Duncan

Published on 13/01/2025 à 10h46

Good price, well packed and speedy delivery

Brendan S.

Published on 13/01/2025 à 09h29

Prompt delivery , no fuss

Chris

Published on 06/01/2025 à 22h13

Everything came through as ordered

Craig M.

Published on 06/01/2025 à 10h18

Brilliant service. I bought a pillow from Somnishop which was delivered to the UK very promptly.
Would recommend this product to any one with snoring/ sleep apnea issues. Early days but so far my snoring has decreased by over 60% according to my snore lab app. Excellent service. Excellent product.

Vasile G.

Published on 30/12/2024 à 10h07

The guard was somehow difficult to mould, they don't say if not hot enogh, will not mould on your teeth. If too hot, it burns your tongue and gums. After several tries, it moulded better. But this doea not relieve from snoring at all, test and confirmed by my partner, with video recording.

Charlie C.

Published on 19/12/2024 à 11h32

The shopping experience, from the UK, is poor. Customer service unhelpful, long delivery times. Unexpected taxes. Good product though.