English 
Français 
Deutsch 
Nederlands 
G
Rating: 5 out of 5
Well-packaged material, super fast shipping
Translated reviews
Customer reviews of SomniShop
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 3 020 published reviews
Summary of reviews
SomniShop delivers a range of items with fast and reliable shipping, often arriving on time and well packaged, and provides clear, useful product information and user manuals, sometimes including helpful video content. Customers highlight convenient ordering, a wide range of parts for masks, and good service that supports quick processing and efficient communication. Several reviews mention accurate product delivery and dependable quality, with items conforming to descriptions and practical, portable designs for use at home or on the go. Positive experiences also emphasize value, affordable pricing, and the effectiveness of products for their intended needs.
Reviews 1, 3, 4 and 5 stars
Reset filtersP
Rating: 1 out of 5
Order still not received despite confirmation on 5th December 2022 that order was complete and had been shipped. I emailed on 10th December with query as tracking was not working on link provided. Confirmed by vendor that delivery was imminent with new tracking link, this has been showing for over a week that purchase is in Ireland/ no sign of delivery date
Translated reviews
G
Rating: 4 out of 5
You need to specify on your site that customs duties are not included in the indicated price!!!
Translated reviews
C
Rating: 5 out of 5
Delivery ok, effective product that justifies its price.
Translated reviews
C
Rating: 5 out of 5
Great products and service
Translated reviews
N
Rating: 4 out of 5
Good service
Translated reviews
R
Rating: 5 out of 5
Good product
Translated reviews
S
Rating: 1 out of 5
Nothing to change
Translated reviews
C
Rating: 1 out of 5
Product works great.
Only broke within half a year.
A part came loose while I was sleeping.
Fortunately, I woke up from it.
Now I have contacted customer service and they say they can't do anything for me.
The lifespan of the product is at least 1 year to 1.5 years. But after half a year they can do nothing for you anymore.
Very poor service.
Translated reviews
Only broke within half a year.
A part came loose while I was sleeping.
Fortunately, I woke up from it.
Now I have contacted customer service and they say they can't do anything for me.
The lifespan of the product is at least 1 year to 1.5 years. But after half a year they can do nothing for you anymore.
Very poor service.
L
Rating: 5 out of 5
Items dispatched from Germany by DHL. Delivered in UK by Parcel Force.
Translated reviews
G
Rating: 1 out of 5
I never received my item and still haven’t received my refund.
Translated reviews
H
Rating: 5 out of 5
Excellent service and extremely nice products adapted and of good quality
Translated reviews
A
Rating: 5 out of 5
Super fast delivery. Product meets the description on the website.
Translated reviews
R
Rating: 5 out of 5
Great service highly recommended
Translated reviews
P
Rating: 5 out of 5
Was already familiar with it, great product after years of searching.
Translated reviews
G
Rating: 5 out of 5
Good price and good delivery
Translated reviews
R
Rating: 5 out of 5
Smooth delivery,
Translated reviews
C
Rating: 5 out of 5
Excellent pricing and service.
Translated reviews
H
Rating: 5 out of 5
Really helps against noise and condensation...
Translated reviews
P
Rating: 1 out of 5
Ordered wrong size but terms & conditions state unable to return if bag seal broken. Not sure how you're supposed to find out it's the wrong size without taking it out of the package though. Poorly described on website.
Translated reviews
B
Rating: 5 out of 5
Super services.
Translated reviews
E
Rating: 5 out of 5
Fast delivery
Translated reviews
M
Rating: 5 out of 5
All fine
Translated reviews
J
Rating: 5 out of 5
Package delivered within the announced deadlines and product as described
Translated reviews
A
Rating: 5 out of 5
Fast delivery
Translated reviews
R
Rating: 5 out of 5
What a great service and aftercare. Perfect.
Translated reviews
M
Rating: 5 out of 5
Incredibly fast delivery and very good quality. Recommended!
Translated reviews
J
Rating: 3 out of 5
Shipping costs are way too expensive!
Translated reviews
H
Rating: 5 out of 5
Good service
Translated reviews
E
Rating: 5 out of 5
Good service
Translated reviews
M
Rating: 5 out of 5
Neatly delivered
Translated reviews
B
Rating: 5 out of 5
A bit expensive but perfect product to avoid sleeping on my back and the sleep apnea that results in my case. Fast delivery with good tracking.
Translated reviews
C
Rating: 3 out of 5
The package must have been repackaged by the post office, the box being damaged.
The order was not affected
Translated reviews
The order was not affected
J
Rating: 5 out of 5
Very correct material, adapts perfectly. Relatively quiet and comfortable.
Correct price and fast delivery. Just happiness.......
Translated reviews
Correct price and fast delivery. Just happiness.......
M
Rating: 5 out of 5
Perfect
Translated reviews
A
Rating: 5 out of 5
Fast and neat shipping. Good information about the shipment
Translated reviews
R
Rating: 5 out of 5
Excellent service
Translated reviews
G
Rating: 4 out of 5
Excellent service.
Translated reviews
M
Rating: 4 out of 5
Please be aware this is an EU based shop, despite the .uk domain. If you order over the threshold then duties/VAT will be payable. This could be made clearer. I was erroneously charged under even though my order was under the limit but Somnishop took care of that so points to them. Actual goods were perfect, great price and rapidly delivered, well packed.
Translated reviews
C
Rating: 5 out of 5
Why can I not buy the products from the German website?
Translated reviews