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M
Rating: 1 out of 5
Product was substandard.
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Customer reviews of SomniShop
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 3 020 published reviews
Summary of reviews
SomniShop delivers a range of items with fast and reliable shipping, often arriving on time and well packaged, and provides clear, useful product information and user manuals, sometimes including helpful video content. Customers highlight convenient ordering, a wide range of parts for masks, and good service that supports quick processing and efficient communication. Several reviews mention accurate product delivery and dependable quality, with items conforming to descriptions and practical, portable designs for use at home or on the go. Positive experiences also emphasize value, affordable pricing, and the effectiveness of products for their intended needs.
Reviews 1, 3 and 4 stars
Reset filtersD
Rating: 4 out of 5
Useful piece of kit....
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B
Rating: 1 out of 5
Size not compliant with European sizes
Therefore ineffective product
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Therefore ineffective product
I
Rating: 3 out of 5
Great service
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J
Rating: 1 out of 5
Not worth the price.. Could have got cheaper if I looked around...
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L
Rating: 1 out of 5
It was not clear that the shipping was going to take place from the UK or from the EU, since the website indicated both as available. Only after paying the order it was clear that shipping took place from the EU by DHL, to the UK delivery address. The cost for just a handful of sleep apnea air filters was exorbitant. Ordinary post would have been sufficient. Or give a choice. Please be guided.
Thank you. Luigi Cassar Manghi
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Thank you. Luigi Cassar Manghi
N
Rating: 3 out of 5
No effect on my husband’s snoring
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R
Rating: 4 out of 5
Good that there is a money-back guarantee if not satisfied
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D
Rating: 1 out of 5
Returned a faulty product and the replacement sent also does not work as the supplied instructions say it should.
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J
Rating: 4 out of 5
Impeccable delivery, thank you very much!
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H
Rating: 3 out of 5
You use way too big packages compared to the size of the product. In addition, there is too much plastic used in the packaging.
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J
Rating: 1 out of 5
Sadly I only realized that I could not return the product under the 30 day refund guarantee after it had been opened. I was very upset to find that I had trusted £169.95 to this and have lost that money. For people like me who have probably spent a small fortune looking for an aid to their snoring problem and are willing to take the risk to try new products it is very upsetting.
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C
Rating: 3 out of 5
It took 4 weeks for me to receive my package
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C
Rating: 4 out of 5
Great product, correct price, thank you
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P
Rating: 4 out of 5
Yes... fast delivery, order compliance!!!
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M
Rating: 1 out of 5
Order didn't arrive first time ....had to chase back up and when did arrive had no actual machine in it merely the face mask
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V
Rating: 4 out of 5
No problems,
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M
Rating: 3 out of 5
Good product, price with cleaning kit included
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I
Rating: 4 out of 5
Pleasantly surprised that the purchased Staud Gel can be ordered in the Netherlands. I always buy it in Austria.
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A
Rating: 4 out of 5
Negative service by phone
When you call, you get a German or English speaking lady.
Not right when you sell products in the Netherlands.
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When you call, you get a German or English speaking lady.
Not right when you sell products in the Netherlands.
L
Rating: 4 out of 5
You were the only supplier of the goods I bought but the postage charges were very high. I would hope these could be reviewed for such small, inexpensive products. However, I am grateful to have been able to make the purchase and have been delighted with the product.
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K
Rating: 4 out of 5
Good service. Haven’t been using the product long enough to comment.
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C
Rating: 1 out of 5
I still have not received the product ordered over a month ago.
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A
Rating: 3 out of 5
Reasonable price! Fast shipping! Perfect!
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S
Rating: 4 out of 5
Very pleased to find a straightforward place to buy a replacement CPAP mask when mine broke. Easily found the exact same mask as from the NHS, and importantly it arrived much sooner than the Sleep Unit achieved, despite a slight snag with international delivery (the printed address was incomplete so it took a few extra days to find me). At about the price of a restaurant dinner for two, I would recommend picking up a spare mask to anyone who relies on their CPAP.
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W
Rating: 1 out of 5
product is very bad and leaks constantly causing me to have terrible breath stops
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J
Rating: 4 out of 5
Compliant with the order
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J
Rating: 4 out of 5
Excellent service
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F
Rating: 1 out of 5
Hurts my upper front teeth, makes my mouth salivate too much
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I
Rating: 4 out of 5
WAS GOOD IN ORDER
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J
Rating: 4 out of 5
Genuine item.
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A
Rating: 3 out of 5
As your product requires special cleaning medium I think this should be spelled out at the time of purchase of snore-guard that regular denture cleaners are unsuitable. This will avoid customers receiving the product, reading they need a specific cleaning agent and having to order again, with associated wasted postage charges of around £7.50
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G
Rating: 4 out of 5
Good service, shame about delivery.
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C
Rating: 3 out of 5
You are not a British shipping company
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M
Rating: 4 out of 5
Fast delivery, good products.
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L
Rating: 4 out of 5
Purchase was simple but the courier wrote to me in German, not English to inform me of delivery. The SomniShop ladies helped me out though by informing me in English.
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J
Rating: 4 out of 5
Clear site and fast delivery!
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L
Rating: 1 out of 5
Item never arrived
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A
Rating: 4 out of 5
Good reception. Satisfied
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