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F
Rating: 4 out of 5
Delivery prompt. However the plastic nose expander does not work at all. Bought 3 different sizes and all 3 fall off immediately. Not fit for the purpose.
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Customer reviews of SomniShop
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 3 020 published reviews
Summary of reviews
SomniShop delivers a range of items with fast and reliable shipping, often arriving on time and well packaged, and provides clear, useful product information and user manuals, sometimes including helpful video content. Customers highlight convenient ordering, a wide range of parts for masks, and good service that supports quick processing and efficient communication. Several reviews mention accurate product delivery and dependable quality, with items conforming to descriptions and practical, portable designs for use at home or on the go. Positive experiences also emphasize value, affordable pricing, and the effectiveness of products for their intended needs.
Reviews 1, 3 and 4 stars
Reset filtersP
Rating: 4 out of 5
N
Rating: 4 out of 5
goods arrived as ordered
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C
Rating: 3 out of 5
perfectly reduces snoring but slightly uncomfortable
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Response from SomniShop
Hello,
Thank you for your comment. If you have never used a mandibular advancement orthosis before, it will probably take you 2 to 3 weeks to get used to it.
We wish you a good night's sleep and will be happy to assist you with any suggestions or questions.
Your SomniShop team
Thank you for your comment. If you have never used a mandibular advancement orthosis before, it will probably take you 2 to 3 weeks to get used to it.
We wish you a good night's sleep and will be happy to assist you with any suggestions or questions.
Your SomniShop team
E
Rating: 3 out of 5
Nothing to say about the order or delivery, unfortunately for me, the purchased product did not have the expected effect.
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Response from SomniShop
Hello, thank you for your comment. We are sorry to learn that the product could not meet your expectations. Snoring can come from different causes. The ClipAir nasal dilator helps remedy poor nasal breathing, and the snoring caused by it. In some cases, snoring is caused by multiple factors at the same time. If the nasal dilator is not sufficient, you can use it in combination with an anti-snoring mouthpiece such as the SomnoFit, for example. We hope this information can help you. We wish you a good night's sleep and will be happy to assist you with any other questions. Your SomniShop team
C
Rating: 1 out of 5
S
Rating: 3 out of 5
Order and return of the order OK except that last week it was impossible to reach you for information on the delivery tracking. In the end, package received on Saturday, April 20.
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D
Rating: 4 out of 5
Good
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A
Rating: 1 out of 5
Order placed on 6/04 still not received and no information despite a follow-up email today
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M
Rating: 4 out of 5
Very good quality products. Shipping was a bit unclear.
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N
Rating: 4 out of 5
Satisfied but please quote in sterling in future
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Response from SomniShop
Dear customer, thank you for your order and review. For your next visit, please change the currency to GBP in the upper right corner. With kind regards, Somnishop UK
J
Rating: 1 out of 5
Does not work, after 30 seconds of soaking in 72 degrees the mouthpiece turned into shapeless mass. Holes closed, arrow gone. I tried to fit it, but it didn't work. Very bumpy end result and painful in the mouth. Also does not prevent leakage. Soaking and fitting again made it even less fitting, now also painful for teeth. So 70 euros wasted money.
Don't start with it!
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Don't start with it!
Response from SomniShop
Dear customer, we are very sorry that the adjustment did not work. It seems that you heated the product too long, causing it to lose its shape.
We regret that you did not contact our customer service and thus did not give us the opportunity to solve the problem. We kindly ask you to do so. You can email us at: [email protected] or call us at: +31 1 33 69 95 17
We trust in a good outcome.
Best regards,
Somnishop NL
We regret that you did not contact our customer service and thus did not give us the opportunity to solve the problem. We kindly ask you to do so. You can email us at: [email protected] or call us at: +31 1 33 69 95 17
We trust in a good outcome.
Best regards,
Somnishop NL
A
Rating: 4 out of 5
Ordered on Friday, delivered on Wednesday. Everything else is OK. No special remarks.
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E
Rating: 1 out of 5
Order placed on March 26, but not delivered yet..
I did receive an email that it was on its way, more than a week ago and another email with the correction for me that I have made and an explanation of why it is not here yet.
The German post.., it would have been nice if this had been communicated faster..
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I did receive an email that it was on its way, more than a week ago and another email with the correction for me that I have made and an explanation of why it is not here yet.
The German post.., it would have been nice if this had been communicated faster..
Response from SomniShop
Dear customer, your package was sent by us the very next day, unfortunately there was a disruption at the post last week which caused your package to be on its way for 2 working days longer than normal. Our apologies for this.
Somnishop NL
Somnishop NL
T
Rating: 3 out of 5
I haven't received my order yet. It is probably coming, so no big deal, really. But because you used Deutsche Post and the United States Postal Service, tracking information has been lacking. They just aren't very good at that. I actually have high hopes for your actual product. Maybe I'll feel better when it gets here.
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Response from SomniShop
Dear Mr. McElroy, According to our tracking information, your package has arrived in the USA and is currently being processed by the United States Postal Service. Your order should arrive in the next few days, we are sorry if it takes longer than expected.
J
Rating: 4 out of 5
K
Rating: 4 out of 5
Have used product in the past, and it's still as good.
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A
Rating: 4 out of 5
D
Rating: 1 out of 5
I can't stand the device. Taking the impression is not simple. I will probably have to resort to a professional.
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Response from SomniShop
We are sorry to learn that you had difficulties adjusting the anti-snoring orthosis. Feel free to contact us if you need help. Our email address is: [email protected]
P
Rating: 3 out of 5
bad product
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D
Rating: 4 out of 5
R
Rating: 4 out of 5