Customer reviews of SomniShop

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 3 020 published reviews

Summary of reviews

SomniShop delivers a range of items with fast and reliable shipping, often arriving on time and well packaged, and provides clear, useful product information and user manuals, sometimes including helpful video content. Customers highlight convenient ordering, a wide range of parts for masks, and good service that supports quick processing and efficient communication. Several reviews mention accurate product delivery and dependable quality, with items conforming to descriptions and practical, portable designs for use at home or on the go. Positive experiences also emphasize value, affordable pricing, and the effectiveness of products for their intended needs.

Reviews 1, 3 and 4 stars

Reset filters
J
Joske
Rating: 4 out of 5
Good quality
Translated reviews
M
Michel V.
Rating: 3 out of 5
the silicone is more like plastic now, as for the harness it stretches at a great speed, it's not what it used to be.
Translated reviews
T
Tole
Rating: 4 out of 5
Works fine
Translated reviews
N
Nicole
Rating: 3 out of 5
Everything was impeccable in terms of ordering and delivery.
But after a certain use of the T-shirt, I think it does not solve my positional apnea problem despite regular washing to regain its "size" and initial shape. It was supposed to prevent me from sleeping on my back and snoring, so in this position (with apnea). However, according to my connected watch, the snoring is still there and I noticed that I could wake up almost on my back because the pocket and foam roll position themselves on the side...under the shoulder blade (too low?)
Translated reviews
W
Waardeloos
Rating: 1 out of 5
Worthless idiots they are
Worthless idiots they are, I received an unsealed mouth nose mask I wanted a nose mask, so I returned it neatly, Got a little later after my insistence an email that they do not accept it and return it. It had been opened, I indicated that I received it like this, but I am a liar according to the company. The package kind of arrived, Broken box mask read everything thrown in the box, I have now taken photos and sent them and closed the box well and now I get the threat that they will send it one more time or they will throw it away, 14
Translated reviews
G
Ghislaine D.
Rating: 4 out of 5
Fast delivery
Translated reviews
P
Pascal T.
Rating: 4 out of 5
Product conforms and does the expected job.
Translated reviews
P
Patrick E.
Rating: 1 out of 5
Worthless company, very bad service, I have been made 150 euros lighter, you hear nothing from them anymore, I think I will take a day off to go there to get my money back, going through the court would cost much more, really a shame for the retailers.
Translated reviews
D
Didier H.
Rating: 3 out of 5
The tracking number does not m
Translated reviews
D
David C.
Rating: 4 out of 5
Evidently good quality, but I can’t begin to imagine how you justify such a high price!
Translated reviews
D
David C.
Rating: 3 out of 5
Took 17 days to receive product (at one point DHL returned it to Somni shop - no explanation given and I had to chase!) other than communication and delivery service was good.
Translated reviews
M
Mike K.
Rating: 3 out of 5
Product arrived well, no complaints further but the quality compared to the price was worthless. I could just as well have ordered a cheap one again.
Translated reviews
J
Jacques H.
Rating: 3 out of 5
Delivery times are too long
Translated reviews
J
Joymans
Rating: 3 out of 5
Products are very expensive. For a small piece of plastic you pay 75 euros. An example is the Somnipax against mouth breathing.
Translated reviews
S
Sylvia
Rating: 4 out of 5
Nothing to say about the cavity, very good product, fast delivery
Translated reviews
S
Sylvie D.
Rating: 3 out of 5
Good system for sleep apnea
The t-shirt is of good quality and made of very pleasant fabric to wear. For me, the size is consistent with my other t-shirts for the bust but I had to cut the sleeves to be comfortable (indeed, obese people often have big arms). I'm afraid the next size up will be too big. Much more pleasant than other systems with elastics that are uncomfortable during the night. It just lacks a bit of color!
Translated reviews
G
Gilles C.
Rating: 4 out of 5
I have no comparison
Translated reviews
F
Francis O.
Rating: 1 out of 5
The teeth can't hold it because it is very soft. I damped it in the bin immediately
Translated reviews
D
Didier 9.
Rating: 4 out of 5
Product delivered quickly and properly protected for transport
Translated reviews
T
Tony M.
Rating: 1 out of 5
I am 100% confident that nobody actually uses these. £120 FOR A PIECE OF PLASTIC with a NO RETURNS POLICY!!! It is absolutely 100% not possible that you can sleep for 7 hours with this massive piece of hard plastic around your teeth. So angry with myself that I bought this. £120!!!!
Translated reviews
G
Gilles P.
Rating: 1 out of 5
I have not received my order that I paid for. I will initiate legal action.
Translated reviews
H
Hubert
Rating: 4 out of 5
Precise information.
Translated reviews
J
Jan G.
Rating: 4 out of 5
The delivery took a bit longer than indicated (5 instead of 2-3 working days) but no complaints.
Translated reviews
A
A.j.j. T.
Rating: 3 out of 5
The delivery of the order was fine.
The device came with a description that was poorly readable (very small letters).
What to do if the device needs to be returned (there is a test period of 40 days attached) is missing. Not good therefore.





It
Translated reviews
P
Patricia M.
Rating: 4 out of 5
Everything went well
Translated reviews
M
Michel V.
Rating: 3 out of 5
the material is not what it used to be, not silicone plastic, but plastic silicone, wears out quickly ??????????????????????????????????
Translated reviews
M
Marco
Rating: 4 out of 5
Nothing to report . .
Translated reviews
M
Mehand M.
Rating: 1 out of 5
I can't even find my last purchase on your site !??
Translated reviews
F
F J.
Rating: 3 out of 5
Relatively quickly delivered from Germany. The PosiForm pillow 'forces' your head into a certain position and feels a bit too 'hard' for me. The edge in the middle doesn't really prevent you from turning on your back; your head then ends up in the other pre-shaped half. All in all a somewhat disappointing experience, but that may be different for others. I have had the pillow for 3 weeks now and will continue to use it in hopes of improvement.
Translated reviews
A
Andy W.
Rating: 1 out of 5
I have been waiting for 6 weeks for the delivery of my product and still nothing. There is no tracking number and there has been nothing left in my letter box to say someone has tried to deliver. Please can you investigate this and sort this out. Thank you.
Translated reviews
N
Nathalie P.
Rating: 1 out of 5
Order placed on the site. Payment debited immediately. Package supposedly delivered a week later but never arrived. 140 € lost!
Translated reviews
D
Dennis S.
Rating: 4 out of 5
Excellent product
Translated reviews
M
Marcel G.
Rating: 4 out of 5
My order 09T169848B from 03/06/2025 is still at the Post Office. I am leaving for 8 days and will not be there to receive it. Fortunately, I just received my package. The inconvenience does not come from SomniShop
Translated reviews
J
James T.
Rating: 1 out of 5
Product never arrived, lots of emails sent to try and resolve and nothing sorted. Wouldn't recommend.
Translated reviews
W
Wesley D.
Rating: 1 out of 5
Horrible to deal with, received an empty box. Avoid.
Translated reviews
C
Chantal A.
Rating: 4 out of 5
Speed of sending. No problem ordering.
We know these products as we use them regularly against apnea. They are very good.
I still find that the prices are a bit high.
Translated reviews
D
Dave H.
Rating: 1 out of 5
Just been charged over £100 in customs charges.
Translated reviews
W
William A.
Rating: 3 out of 5
Product conforms. Delivery less fast than usual.
Translated reviews