Customer reviews of SomniShop

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 3 020 published reviews
5 1 962 65% 4 591 20% 3 147 5% 2 93 3% 1 227 8%

Summary of reviews

SomniShop delivers a range of items with fast and reliable shipping, often arriving on time and well packaged, and provides clear, useful product information and user manuals, sometimes including helpful video content. Customers highlight convenient ordering, a wide range of parts for masks, and good service that supports quick processing and efficient communication. Several reviews mention accurate product delivery and dependable quality, with items conforming to descriptions and practical, portable designs for use at home or on the go. Positive experiences also emphasize value, affordable pricing, and the effectiveness of products for their intended needs.

Reviews 1, 3 and 4 stars

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B
Bert V.
Rating: 4 out of 5
Nice product, practically usable
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Dominique J.
Rating: 1 out of 5
Product not received!
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Pascalg72
Rating: 4 out of 5
Order delivered quickly and effective product.
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Michèle C.
Rating: 3 out of 5
The product, quite expensive, is very rudimentary: there is not even a fastening system for the straps.
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Ben M.
Rating: 4 out of 5
Neatly delivered
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Dominique B.
Rating: 3 out of 5
The transport service was lacking: my order from March 4 was only delivered to me in person on March 30, after my 3 successive reminders by email.
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Rudolf E.
Rating: 4 out of 5
I’m happy.
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Michelle G.
Rating: 4 out of 5
Great
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Darren S.
Rating: 4 out of 5
Fast delivery. The MAD device bands were too small. I'm told to contact the manufacturer.
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W Y.
Rating: 1 out of 5
Order placed on 28 Feb 2025. But the product - cleaning tablets do not ship yet (18 Mar 2025). Have committed to ship last week but no response as of today. No proactive update.
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Yael R.
Rating: 3 out of 5
The size guide and the size offer should be improved. The anti-snoring t-shirt ordered smaller than recommended arrived too big to be adjusted (for info I took size S for 183cm).
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Nico
Rating: 4 out of 5
Good services
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Jean-Pierre B.
Rating: 4 out of 5
Delivery quite fast, package in good condition. Good product.
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Nicolas V.
Rating: 1 out of 5
Product conforms to my order but I will not order again because the amount of plastic for the packaging is huge. Hence the poor rating. We won't get by with methods like that. I can provide you with a photo and you will see that it is nonsense. They sent me 3 small nasal dilators in 3 different full plastic packages. I do not understand this stubbornness to use such rubbish. I would order again if the packaging methods change. Too bad because the product is great.
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Sandrine D.
Rating: 1 out of 5
Package never received. And I have not been refunded.
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Rene K.
Rating: 4 out of 5
Somnishop is my home supplier for all my CPAP supplies
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Luc T.
Rating: 3 out of 5
Fast and conforming shipment, quite good efficiency, but the cylinder tends to move and shift to the side during the night.
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Jan L.
Rating: 4 out of 5
Nice webshop well organized
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James S.
Rating: 1 out of 5
I was recommended this product after doing a sleep test but turns out to be a terrible product. Followed the instructions to set mould to my mouth and it didn’t work therefore the mouth guard becomes completely useless.
I ordered from the UK directly from their website and had to pay additional taxes for the delivery therefore even more disappointed.
Instructions are extremely difficult to read, not sure how someone not used to watching YouTube videos would know what to do.
I would be very careful when ordering this.
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Cf
Rating: 4 out of 5
I didn't realize I was buying a product from outside of the UK. Maybe I should've looked a little deeper as the delivery price was expensive. However, as the prices are in pounds sterling, and the site has a UK email address, I didn't realize. I think it should be made clearer on the home page.
I bought a trial package in addition to the product and have experienced very good, prompt customer service. A refund has been actioned immediately and I look forward to receiving it.
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Patrick Z.
Rating: 4 out of 5
So far so good
Product
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Christian B.
Rating: 1 out of 5
Try to turn in bed with
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Roland
Rating: 1 out of 5
Order placed on 05/01 and not yet received on 31/01
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Christian C.
Rating: 1 out of 5
The anti-rolling t-shirt on the back is ineffective. I still end up on my back and continue to snore
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Miguel
Rating: 4 out of 5
Reasonable price and good service
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Pascal G.
Rating: 4 out of 5
Very good service and reasonable price. I would have preferred to be able to buy this product individually.
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Bernard
Rating: 4 out of 5
Good quality t-shirt, good effectiveness. However, it seems to me that the sizes correspond to good beer drinkers who are a bit chubby. I usually take size L or XL. I ordered the smallest size (S) and it's still too big, the inflatable ball slips in the back.
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Ian C.
Rating: 1 out of 5
Website looked to be English, but did not advise shipping was from Germany and would incur customs charges. Contacted company who just pointed at FAQs and blamed Brexit. No hint of apology. Was landed with a £40 customs and handling charge. Please beware - their prices are cheap, but not all that it seems!
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Ruud M.
Rating: 3 out of 5
Product was delivered well but I had to wait for it. It is certainly not the case that when you order, you get the product delivered the next day
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Jw
Rating: 3 out of 5
Ordered products on January 3, delivered only on January 15. The site mentions a delivery time of 2-3 working days.
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Nicole F.
Rating: 1 out of 5
I still haven't received my sausage t-shirt. The amount has been charged and my t-shirt was said to be delivered by GLS. But no, still nothing 3 weeks later. Should I give up on it?
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Argus R.
Rating: 1 out of 5
I didn’t receive my order
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Brendan S.
Rating: 4 out of 5
Prompt delivery, no fuss
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Michel G.
Rating: 3 out of 5
The products are not suitable for nostrils with a deviated septum and it's precisely this that needs to be widened, otherwise the products are soft and you easily forget them at night.
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Bart N.
Rating: 4 out of 5
fine web shop
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Michel L.
Rating: 1 out of 5
Hello
At this time I still haven't received my order from 19/12/2024 can you imagine my satisfaction? Moreover, no information on the tracking of my DHL order more flashy than effective. Very negative evaluation. I hope for a very soon delivery.
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Vasile G.
Rating: 1 out of 5
The guard was somehow difficult to mould, they don't say if not hot enough, will not mould on your teeth. If too hot, it burns your tongue and gums. After several tries, it moulded better. But this does not relieve from snoring at all, test and confirmed by my partner, with video recording.
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Charlie C.
Rating: 3 out of 5
The shopping experience, from the UK, is poor. Customer service unhelpful, long delivery times. Unexpected taxes. Good product though.
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Aart W.
Rating: 3 out of 5
So far the experience was good. But I think the last order is stuck. Delivery days on the site match ONLY with reality. The package was already in the Netherlands on December 2 and has not yet been delivered. Personal contact with Somni is also increasingly leading to nothing. This was different in the past. I hope the package will be delivered this week. It needs to go with someone to Aruba!
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Michel V.
Rating: 3 out of 5
the quality is no longer up to par,
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