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H
Rating: 4 out of 5
Everything was handled very smoothly. Only a pity that the attachment is completely in French.
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Customer reviews of SomniShop
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 3 020 published reviews
Summary of reviews
SomniShop delivers a range of items with fast and reliable shipping, often arriving on time and well packaged, and provides clear, useful product information and user manuals, sometimes including helpful video content. Customers highlight convenient ordering, a wide range of parts for masks, and good service that supports quick processing and efficient communication. Several reviews mention accurate product delivery and dependable quality, with items conforming to descriptions and practical, portable designs for use at home or on the go. Positive experiences also emphasize value, affordable pricing, and the effectiveness of products for their intended needs.
Reviews 1, 3 and 4 stars
Reset filtersH
Rating: 4 out of 5
Product and price really good but tracking is terrible. Had to contact supplier to be told it was in customs waiting to clear and any further charge would have to be paid, still checked daily with no further information and it just arrived. Maybe a tweak in the shipping info
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A
Rating: 4 out of 5
Perfect
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G
Rating: 1 out of 5
still nothing received
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J
Rating: 1 out of 5
I have not received my last order !!!!!
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M
Rating: 1 out of 5
Product not delivered. Little help from customer service. Very poor for a medical product.
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A
Rating: 1 out of 5
I have never received my order until today, the email follow-ups have no response, the service does not speak French, it's a shame I lost more than 75€
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C
Rating: 4 out of 5
Fast, correct delivery
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M
Rating: 1 out of 5
I have never received my products or a refund
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R
Rating: 1 out of 5
The Somnipack, T shirt with inflatable support is not suitable from an Osteopathic point of view. If you are asleep and roll on to the pack the pack is not supportive enough and should be longer. Support needs to be the length of the spine otherwise the muscles are not relaxed when asleep, and will cause headaches and back pain. This has been my experience. On a good point the quality of the material used for the T shirt is very good.
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R
Rating: 1 out of 5
The product does not work
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A
Rating: 3 out of 5
The delivery of the ordered products takes too long.
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D
Rating: 1 out of 5
Product impossible to wear
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B
Rating: 4 out of 5
Quality products at affordable and effective prices
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L
Rating: 4 out of 5
good product
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O
Rating: 4 out of 5
Very professional site: fast delivery and good quality product
The explanations for choosing the vest size could be more detailed
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The explanations for choosing the vest size could be more detailed
W
Rating: 4 out of 5
Delivered quickly. Solid and pleasant pillow, only the bottom could be a bit rougher.. it falls out of bed at my headboard during the night.
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J
Rating: 3 out of 5
very long delivery time
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I
Rating: 4 out of 5
Unfortunately had to return because I really can't lie on it. Still waiting for receipt confirmation.
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G
Rating: 1 out of 5
Product not received, no problem-solving ability from customer service.
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V
Rating: 1 out of 5
Anti-snore pillow bought, €95...doesn't work, returned with return form within 30 days. Still haven't received money back after 3 weeks. No responses to 2 emails.
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C
Rating: 4 out of 5
Now placed an order for the 2nd time. Was well packaged, arrived quickly. The products are as described and look good. The quality is also good. So far nothing to complain about.
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T
Rating: 1 out of 5
Ordering an item for 137.- and then having to pay the postman an amount of 30.70 as customs fees should be clearly mentioned on the site! One does not suspect while on the site that it is not in Switzerland.
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H
Rating: 1 out of 5
The product does not work. Neither mouthpieces fit, and so snoring continues. The company would not give money back, even though the product does not work. Disappointed.
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L
Rating: 1 out of 5
Package never received, marked delivered but never received...
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G
Rating: 1 out of 5
Anti-snore brace ordered, paid, but never received. Nr 070167190J
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D
Rating: 4 out of 5
Good product but a Dutch manual should be included for a medical product
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T
Rating: 4 out of 5
Better price than in the UK, however I wasn't expecting customs charges of £58 on top of my order.
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R
Rating: 1 out of 5
Indicated size inappropriate, ineffective product.
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M
Rating: 4 out of 5
Correct.
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D
Rating: 1 out of 5
Ordered almost a month ago, still haven't received anything
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J
Rating: 1 out of 5
I still haven't received my order
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R
Rating: 1 out of 5
The UK import tax was not paid, so I had to pay over £40.00 to get the goods released to me. Can I have reimbursement for this cost?
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E
Rating: 1 out of 5
Wasted my money and time!!!
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C
Rating: 1 out of 5
The quality of the pillow being quite mediocre and its price, quite high, I think I can say that I am quite disappointed
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P
Rating: 4 out of 5
Takes some getting used to. but good
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V
Rating: 1 out of 5
Impossible to find the contact details or the means to return an item that does not fit
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L
Rating: 4 out of 5
Interesting offer but big delivery problem
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I
Rating: 1 out of 5
Cannot share my experience because I still haven't received it
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M
Rating: 4 out of 5
Good service, better to order on your site than on Amazon (I have already had delivery issues).
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